{"schemaVersion":"jobsearcher.job.v1","id":"e2d35cd9cd6bd5604c967c4a","url":"https://jobsearcher.com/jobs/e2d35cd9cd6bd5604c967c4a","canonicalUrl":"https://jobsearcher.com/jobs/e2d35cd9cd6bd5604c967c4a","title":"Assistant Store Manager","description":"We are look for Assistant Restaurant Managers to help lead our Dunkin' team!\n\nThe Assistant Restaurant Manager supports the Restaurant Manager in their efforts to develop a team of dedicated people delivering great and friendly guest experiences and profitable top line sales. They assist in the development of Crew and Shift Leaders and fulfill accountabilities assigned by the Restaurant Manager.\n\nResponsibilities\nTeam Environment\n\nAssist to recruit, hire, onboard and develop employees\n\nCommunicate job expectations to employees\n\nHold team members accountable for their behavior and performance, addressing concerns promptly\n\nSupport the development of team members\n\nOperational Excellence\n\nCreate and maintain a guest first culture in the restaurant\n\nEnsure all shifts are appropriately staffed to achieve guest service goals\n\nMaintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines; comply with all applicable laws\n\nEnsure Brand standards, recipes and systems are executed\n\nHelp prepare and complete action plans; implement production, productivity, quality and guest service standards\n\nReview guest feedback and restaurant assessment results and implement action plans to drive system improvements\n\nProfitability\n\nControl costs to help maximize profitability\n\nExecute all in-restaurant marketing promotions in a timely manner\n\nExecute new product roll‑outs including team training, marketing and sampling\n\nDrive sales goals and track results\n\nSkills and Qualifications\n\nFluent in English\n\nRestaurant, retail, or supervisory experience\n\nBasic computer skills\n\nAt least 18 years of age (where applicable)\n\nBasic writing skills\n\nHigh School diploma, or equivalent\n\nProficient in math and financial management\n\nCompetencies\nGreat Focus\n\nUnderstands and exceeds guest expectations, needs and requirements\n\nDisplays a sense of urgency with guests\n\nSeeks ways to improve guest satisfaction; asks questions, commits to follow‑through\n\nResolves guest concerns by following Brand recommended guest recovery process\n\nPassion for\n\nSets and maintains high standards for self and others, acts as a role model\n\nConsistently meets or exceeds goals\n\nContributes to the overall team performance; understands how his/her role relates to others\n\nSets, prioritizes and maintains focus on important activities\n\nReads and interprets reports to establish goals and deliver results\n\nSeeks ideas and best practices from other individuals, teams, and networks and applies them\n\nProblem Solving and Decision Making\n\nIdentifies and resolves issues and problems\n\nUses information at hand to make decisions and solve problems; includes others when necessary\n\nIdentifies root cause of a problem and implements a solution to prevent from recurring\n\nEmpowers others to make decisions and resolve issues\n\nInterpersonal Relationships & Influence\n\nDevelops and maintains relationships with team members\n\nOperates with integrity; demonstrates honesty, treats others with respect, keeps commitments\n\nEncourages collaboration and teamwork\n\nLeads others; negotiates and takes effective action\n\nBuilding Effective Teams\n\nIdentifies and communicates team goals\n\nMonitors progress, measures results and holds others\n\nCreates strong morale and engagement within the team\n\nAccepts responsibilities for personal and team commitments\n\nRecognizes and rewards employee’s strengths, accomplishments and development\n\nListens to others, seeks mutual understanding and welcomes sharing of information, ideas and resources\n\nConflict Management\n\nSeeks to understand conflict through active listening\n\nRecognizes conflicts as an opportunity to learn and improve\n\nResolves situations using facts involved, ensuring consistency with policies and procedures\n\nEscalates issues as appropriate\n\nDeveloping Direct Reports and Others\n\nWorks collaboratively with employees to create individual development plans to strengthen employee’s knowledge and skills\n\nRegularly discusses progress towards goals, reviews performance and adjusts development plans accordingly\n\nProvides challenging assignments for the purpose of developing others\n\nUses coaching and feedback opportunities to improve performance\n\nIdentifies training needs and supports resources for development opportunities\n\nDeveloping Direct Reports and Others\n\nWorks collaboratively with employees to create individual development plans to strengthen employee’s knowledge and skills\n\nRegularly discusses progress towards goals, reviews performance and adjusts development plans\n\nProvides challenging assignments for the purpose of developing others\n\nUses coaching and feedback opportunities to improve performance\n\nIdentifies training needs and supports resources for development opportunities\n\nBusiness and Financial Acumen\n\nUnderstands guest and competition; translates and applies own expertise to address business opportunities\n\nApproaches situations with an innovative mind and looks beyond the obvious to deliver solutions and implement change\n\nHas a working knowledge of profit and loss and other key financial measurements in order to identify business trends, make adjustments accordingly and set goals\n\nUnderstands, analyzes and communicates the key performance/profit levers and manages to these measures\n\nNGP Management Scrivanos Network started in 1980 with a Dunkin Donuts location in Haverhill MA. Since then the Scrivanos Family has grown to operate 118 Dunkin' locations throughout Maine, Massachusetts, New Hampshire and Vermont and employs over 2000 employees.\nYou are applying for work with The NGP Management Team a franchisee network of Dunkin’ Donuts, not Dunkin’ Brands, Inc. or any of its affiliates. Any application or information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees. The Dunkin' trademarks, logos and designs are trademarks of DD IP Holder LLC. Used under license.\n\n#J-18808-Ljbffr","company":"Workstream","rawCompany":"workstream","city":"Springfield","state":"VT","isRemote":false,"isActive":false,"createdAt":"2026-06-17T04:17:01.540Z","occupations":[{"code":"35-1012.00","title":"First-Line Supervisors of Food Preparation and Serving Workers","slug":"first-line-supervisors-of-food-preparation-and-serving-workers"},{"code":"11-9051.00","title":"Food Service Managers","slug":"food-service-managers"},{"code":"41-1011.00","title":"First-Line Supervisors of Retail Sales Workers","slug":"first-line-supervisors-of-retail-sales-workers"}],"industries":[{"code":"722513","title":"Limited-Service Restaurants","slug":"limited-service-restaurants"},{"code":"722511","title":"Full-Service Restaurants","slug":"full-service-restaurants"},{"code":"722515","title":"Snack and Nonalcoholic Beverage Bars","slug":"snack-and-nonalcoholic-beverage-bars"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Assistant Store Manager","description":"We are look for Assistant Restaurant Managers to help lead our Dunkin' team!\n\nThe Assistant Restaurant Manager supports the Restaurant Manager in their efforts to develop a team of dedicated people delivering great and friendly guest experiences and profitable top line sales. They assist in the development of Crew and Shift Leaders and fulfill accountabilities assigned by the Restaurant Manager.\n\nResponsibilities\nTeam Environment\n\nAssist to recruit, hire, onboard and develop employees\n\nCommunicate job expectations to employees\n\nHold team members accountable for their behavior and performance, addressing concerns promptly\n\nSupport the development of team members\n\nOperational Excellence\n\nCreate and maintain a guest first culture in the restaurant\n\nEnsure all shifts are appropriately staffed to achieve guest service goals\n\nMaintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines; comply with all applicable laws\n\nEnsure Brand standards, recipes and systems are executed\n\nHelp prepare and complete action plans; implement production, productivity, quality and guest service standards\n\nReview guest feedback and restaurant assessment results and implement action plans to drive system improvements\n\nProfitability\n\nControl costs to help maximize profitability\n\nExecute all in-restaurant marketing promotions in a timely manner\n\nExecute new product roll‑outs including team training, marketing and sampling\n\nDrive sales goals and track results\n\nSkills and Qualifications\n\nFluent in English\n\nRestaurant, retail, or supervisory experience\n\nBasic computer skills\n\nAt least 18 years of age (where applicable)\n\nBasic writing skills\n\nHigh School diploma, or equivalent\n\nProficient in math and financial management\n\nCompetencies\nGreat Focus\n\nUnderstands and exceeds guest expectations, needs and requirements\n\nDisplays a sense of urgency with guests\n\nSeeks ways to improve guest satisfaction; asks questions, commits to follow‑through\n\nResolves guest concerns by following Brand recommended guest recovery process\n\nPassion for\n\nSets and maintains high standards for self and others, acts as a role model\n\nConsistently meets or exceeds goals\n\nContributes to the overall team performance; understands how his/her role relates to others\n\nSets, prioritizes and maintains focus on important activities\n\nReads and interprets reports to establish goals and deliver results\n\nSeeks ideas and best practices from other individuals, teams, and networks and applies them\n\nProblem Solving and Decision Making\n\nIdentifies and resolves issues and problems\n\nUses information at hand to make decisions and solve problems; includes others when necessary\n\nIdentifies root cause of a problem and implements a solution to prevent from recurring\n\nEmpowers others to make decisions and resolve issues\n\nInterpersonal Relationships & Influence\n\nDevelops and maintains relationships with team members\n\nOperates with integrity; demonstrates honesty, treats others with respect, keeps commitments\n\nEncourages collaboration and teamwork\n\nLeads others; negotiates and takes effective action\n\nBuilding Effective Teams\n\nIdentifies and communicates team goals\n\nMonitors progress, measures results and holds others\n\nCreates strong morale and engagement within the team\n\nAccepts responsibilities for personal and team commitments\n\nRecognizes and rewards employee’s strengths, accomplishments and development\n\nListens to others, seeks mutual understanding and welcomes sharing of information, ideas and resources\n\nConflict Management\n\nSeeks to understand conflict through active listening\n\nRecognizes conflicts as an opportunity to learn and improve\n\nResolves situations using facts involved, ensuring consistency with policies and procedures\n\nEscalates issues as appropriate\n\nDeveloping Direct Reports and Others\n\nWorks collaboratively with employees to create individual development plans to strengthen employee’s knowledge and skills\n\nRegularly discusses progress towards goals, reviews performance and adjusts development plans accordingly\n\nProvides challenging assignments for the purpose of developing others\n\nUses coaching and feedback opportunities to improve performance\n\nIdentifies training needs and supports resources for development opportunities\n\nDeveloping Direct Reports and Others\n\nWorks collaboratively with employees to create individual development plans to strengthen employee’s knowledge and skills\n\nRegularly discusses progress towards goals, reviews performance and adjusts development plans\n\nProvides challenging assignments for the purpose of developing others\n\nUses coaching and feedback opportunities to improve performance\n\nIdentifies training needs and supports resources for development opportunities\n\nBusiness and Financial Acumen\n\nUnderstands guest and competition; translates and applies own expertise to address business opportunities\n\nApproaches situations with an innovative mind and looks beyond the obvious to deliver solutions and implement change\n\nHas a working knowledge of profit and loss and other key financial measurements in order to identify business trends, make adjustments accordingly and set goals\n\nUnderstands, analyzes and communicates the key performance/profit levers and manages to these measures\n\nNGP Management Scrivanos Network started in 1980 with a Dunkin Donuts location in Haverhill MA. Since then the Scrivanos Family has grown to operate 118 Dunkin' locations throughout Maine, Massachusetts, New Hampshire and Vermont and employs over 2000 employees.\nYou are applying for work with The NGP Management Team a franchisee network of Dunkin’ Donuts, not Dunkin’ Brands, Inc. or any of its affiliates. Any application or information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees. The Dunkin' trademarks, logos and designs are trademarks of DD IP Holder LLC. Used under license.\n\n#J-18808-Ljbffr","datePosted":"2026-06-17T04:17:01.540Z","dateModified":"2026-06-17T04:17:01.540Z","hiringOrganization":{"@type":"Organization","name":"Workstream","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Springfield","addressRegion":"VT","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"e2d35cd9cd6bd5604c967c4a"},"url":"https://jobsearcher.com/jobs/e2d35cd9cd6bd5604c967c4a"}}