{"schemaVersion":"jobsearcher.job.v1","id":"e2abdfdcc4f97bbe24f920a2","url":"https://jobsearcher.com/jobs/e2abdfdcc4f97bbe24f920a2","canonicalUrl":"https://jobsearcher.com/jobs/e2abdfdcc4f97bbe24f920a2","title":"Care Coordinator","description":"Rediscover Purpose with ADVENTAt ADVENT, we do healthcare differently. We focus on innovative solutions and patient-first care. If you're driven, creative, and ready to make an impact, join us.\r\nNow Hiring: Care CoordinatorLocation: Akron Canton (with occasional coverage at Eton Chagrin)At ADVENT, our Care Coordinators are the heart of the patient experience — connecting patients, providers, and teams to deliver care that’s both seamless and compassionate. This role blends empathy with action, balancing communication, problem-solving, and precision. Care Coordinators are experts in guiding patients through their treatment journey, helping them understand their options, navigate insurance, and experience ADVENT’s unique approach to better breathing and better living. Great position for someone with experience working in a similar position in dermatology, plastic surgery, optical, chiropractic, wellness, weight loss clinic or spa environment.\r\nWhat You'll Do:Serve as the primary point of contact for patients and families, building trust and rapport, demonstrating empathy, and providing education to support the treatment plan as directed by the clinic's MD.\r\nIdentify and resolve care barriers, confidently addressing patient questions, concerns, or objections, and guiding patients toward successful completion of their care journey.\r\nBalance compassion with efficiency, ensuring patients feel supported without impacting clinic workflow.\r\nAdvocate for patients on financial matters, including insurance coverage, estimates/deposits, authorization status, out-of-pocket costs, and pre/post-operative instructions.\r\nOwn the patient journey end-to-end, using strong listening, communication, influencing, and problem-solving skills to keep patients motivated and focused on treatment outcomes.\r\nCoordinate scheduling, follow-ups, procedures, and documentation, partnering with staff and surgeons to ensure accurate and timely completion of care.\r\nMonitor patient adherence to care plans, identify gaps in treatment, and proactively engage patients using ADVENT’s value proposition and outcomes.\r\nConfidently discuss costs and payments, providing guidance and recommending next steps in the patient journey with a value-driven approach.\r\nWhat You Bring:Proven success in customer engagement within a sales-driven or care coordination environment (inside sales experience preferred)\r\nBachelor’s degree in healthcare, social work, or related field — or equivalent experience\r\nSkilled in managing insurance, benefits, and cost-of-care discussions with patients\r\nStrong influencer with a passion for guiding patients toward their goals and treatment outcomes\r\nProficient in medical terminology and comfortable collaborating with providers\r\nHighly organized with exceptional attention to detail and accuracy\r\nExcellent time management; able to work independently, anticipate needs, and plan proactively\r\nProficient in Microsoft Office Suite (Outlook, Word, PowerPoint, Excel)\r\nWillingness to support at other nearby clinics as needed\r\nWhy Choose ADVENT:16+ days PTO (prorated first year) + paid holidays\r\nHealth, dental, and vision coverage with employer-paid HRA\r\n401k match & life insurance\r\nRegular business hours - no nights or weekends\r\nA culture that values solutions and encourages growth\r\nThis is a full-time 32-40 hr/week flex position\r\nSchedule:Monday & Tuesday: 8am - 5:30pm\r\nWednesday & Thursday: 8am-4:30pm\r\nFriday: 8am-2:30pm\r\nExplore more at: ADVENT Careers Website#J-18808-Ljbffr","company":"Socketdev","rawCompany":"socketdev","city":"East Canton","state":"OH","isRemote":false,"isActive":false,"createdAt":"2026-08-14T01:19:42.113Z","occupations":[{"code":"29-2099.08","title":"Patient Representatives","slug":"patient-representatives"},{"code":"43-6013.00","title":"Medical Secretaries and Administrative Assistants","slug":"medical-secretaries-and-administrative-assistants"},{"code":"21-1022.00","title":"Healthcare Social Workers","slug":"healthcare-social-workers"}],"industries":[{"code":"621498","title":"All Other Outpatient Care Centers","slug":"all-other-outpatient-care-centers"},{"code":"621999","title":"All Other Miscellaneous Ambulatory Health Care Services","slug":"all-other-miscellaneous-ambulatory-health-care-services"},{"code":"621399","title":"Offices of All Other Miscellaneous Health Practitioners","slug":"offices-of-all-other-miscellaneous-health-practitioners"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Care Coordinator","description":"Rediscover Purpose with ADVENTAt ADVENT, we do healthcare differently. We focus on innovative solutions and patient-first care. If you're driven, creative, and ready to make an impact, join us.\r\nNow Hiring: Care CoordinatorLocation: Akron Canton (with occasional coverage at Eton Chagrin)At ADVENT, our Care Coordinators are the heart of the patient experience — connecting patients, providers, and teams to deliver care that’s both seamless and compassionate. This role blends empathy with action, balancing communication, problem-solving, and precision. Care Coordinators are experts in guiding patients through their treatment journey, helping them understand their options, navigate insurance, and experience ADVENT’s unique approach to better breathing and better living. Great position for someone with experience working in a similar position in dermatology, plastic surgery, optical, chiropractic, wellness, weight loss clinic or spa environment.\r\nWhat You'll Do:Serve as the primary point of contact for patients and families, building trust and rapport, demonstrating empathy, and providing education to support the treatment plan as directed by the clinic's MD.\r\nIdentify and resolve care barriers, confidently addressing patient questions, concerns, or objections, and guiding patients toward successful completion of their care journey.\r\nBalance compassion with efficiency, ensuring patients feel supported without impacting clinic workflow.\r\nAdvocate for patients on financial matters, including insurance coverage, estimates/deposits, authorization status, out-of-pocket costs, and pre/post-operative instructions.\r\nOwn the patient journey end-to-end, using strong listening, communication, influencing, and problem-solving skills to keep patients motivated and focused on treatment outcomes.\r\nCoordinate scheduling, follow-ups, procedures, and documentation, partnering with staff and surgeons to ensure accurate and timely completion of care.\r\nMonitor patient adherence to care plans, identify gaps in treatment, and proactively engage patients using ADVENT’s value proposition and outcomes.\r\nConfidently discuss costs and payments, providing guidance and recommending next steps in the patient journey with a value-driven approach.\r\nWhat You Bring:Proven success in customer engagement within a sales-driven or care coordination environment (inside sales experience preferred)\r\nBachelor’s degree in healthcare, social work, or related field — or equivalent experience\r\nSkilled in managing insurance, benefits, and cost-of-care discussions with patients\r\nStrong influencer with a passion for guiding patients toward their goals and treatment outcomes\r\nProficient in medical terminology and comfortable collaborating with providers\r\nHighly organized with exceptional attention to detail and accuracy\r\nExcellent time management; able to work independently, anticipate needs, and plan proactively\r\nProficient in Microsoft Office Suite (Outlook, Word, PowerPoint, Excel)\r\nWillingness to support at other nearby clinics as needed\r\nWhy Choose ADVENT:16+ days PTO (prorated first year) + paid holidays\r\nHealth, dental, and vision coverage with employer-paid HRA\r\n401k match & life insurance\r\nRegular business hours - no nights or weekends\r\nA culture that values solutions and encourages growth\r\nThis is a full-time 32-40 hr/week flex position\r\nSchedule:Monday & Tuesday: 8am - 5:30pm\r\nWednesday & Thursday: 8am-4:30pm\r\nFriday: 8am-2:30pm\r\nExplore more at: ADVENT Careers Website#J-18808-Ljbffr","datePosted":"2026-08-14T01:19:42.113Z","dateModified":"2026-08-14T01:19:42.113Z","hiringOrganization":{"@type":"Organization","name":"Socketdev","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"East Canton","addressRegion":"OH","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"e2abdfdcc4f97bbe24f920a2"},"url":"https://jobsearcher.com/jobs/e2abdfdcc4f97bbe24f920a2"}}