{"schemaVersion":"jobsearcher.job.v1","id":"e28c9967b59b9b694950eeee","url":"https://jobsearcher.com/jobs/e28c9967b59b9b694950eeee","canonicalUrl":"https://jobsearcher.com/jobs/e28c9967b59b9b694950eeee","title":"Remote Tier I Support Lead: Coach, Elevate Performance","description":"Owner.com is hiring a passionate Tier I Support Team Lead to coach and develop frontline support agents. This role emphasizes performance management, structured coaching, and collaboration with senior leads to enhance service quality. The position is remote-friendly and ideal for candidates with 3–6 years of customer support experience, preferably in a SaaS environment. Benefits include comprehensive health coverage and unlimited PTO.#J-18808-Ljbffr","company":"Ownercom","rawCompany":"ownercom","isRemote":true,"isActive":false,"createdAt":"2026-05-24T10:47:41.191Z","occupations":[{"code":"43-1011.00","title":"First-Line Supervisors of Office and Administrative Support Workers","slug":"first-line-supervisors-of-office-and-administrative-support-workers"},{"code":"15-1252.00","title":"Software Developers","slug":"software-developers"},{"code":"39-1022.00","title":"First-Line Supervisors of Personal Service Workers","slug":"first-line-supervisors-of-personal-service-workers"}],"industries":[{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"561422","title":"Telemarketing Bureaus and Other Contact Centers","slug":"telemarketing-bureaus-and-other-contact-centers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Remote Tier I Support Lead: Coach, Elevate Performance","description":"Owner.com is hiring a passionate Tier I Support Team Lead to coach and develop frontline support agents. This role emphasizes performance management, structured coaching, and collaboration with senior leads to enhance service quality. The position is remote-friendly and ideal for candidates with 3–6 years of customer support experience, preferably in a SaaS environment. Benefits include comprehensive health coverage and unlimited PTO.#J-18808-Ljbffr","datePosted":"2026-05-24T10:47:41.191Z","dateModified":"2026-05-24T10:47:41.191Z","hiringOrganization":{"@type":"Organization","name":"Ownercom","sameAs":"https://jobsearcher.com"},"jobLocationType":"TELECOMMUTE","applicantLocationRequirements":{"@type":"Country","name":"US"},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"e28c9967b59b9b694950eeee"},"url":"https://jobsearcher.com/jobs/e28c9967b59b9b694950eeee"}}