{"schemaVersion":"jobsearcher.job.v1","id":"e26a71acaf7523ea6215f69d","url":"https://jobsearcher.com/jobs/e26a71acaf7523ea6215f69d","canonicalUrl":"https://jobsearcher.com/jobs/e26a71acaf7523ea6215f69d","title":"Implementation Manager","description":"I'm hiring for a founding AI Implementation Manager at a Series A voice AI company for healthcare, launching in the US after strong traction in Europe (600+ customers, 22x YoY growth), backed by a $5.5M seed round.You'll own the full post sale lifecycle for early US customers: deployment, onboarding, customer success, and expansion. Build the implementation playbook from scratch, report to the CEO, and grow a team of 3 within a year.What you'll do:Configure and deploy signed accounts into productionOwn onboarding, support, and account management for US customersDrive retention and upsell, tied to a personal quotaBuild and document a replicable implementation playbookHire and lead a small team as the customer base growsWhat we're looking for:3 to 5 years in deployment, implementation, or customer success at a fast moving startupTechnically oriented, comfortable configuring software and integrations, no engineering degree requiredStrong communicator, able to build trust with clinical and operations teamsEntrepreneurial, comfortable without a ready made playbookIn NYC, in person minimum 3 days per weekComp: $110K to $180K base plus variable, roughly $200K personal upsell quota.No visa sponsorship available.","company":"Benchstack Ai","rawCompany":"benchstack ai","city":"New York","state":"NY","isRemote":false,"isActive":false,"createdAt":"2026-08-07T08:58:43.402Z","occupations":[{"code":"15-1299.09","title":"Information Technology Project Managers","slug":"information-technology-project-managers"},{"code":"11-3021.00","title":"Computer and Information Systems Managers","slug":"computer-and-information-systems-managers"},{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"}],"industries":[{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Implementation Manager","description":"I'm hiring for a founding AI Implementation Manager at a Series A voice AI company for healthcare, launching in the US after strong traction in Europe (600+ customers, 22x YoY growth), backed by a $5.5M seed round.You'll own the full post sale lifecycle for early US customers: deployment, onboarding, customer success, and expansion. Build the implementation playbook from scratch, report to the CEO, and grow a team of 3 within a year.What you'll do:Configure and deploy signed accounts into productionOwn onboarding, support, and account management for US customersDrive retention and upsell, tied to a personal quotaBuild and document a replicable implementation playbookHire and lead a small team as the customer base growsWhat we're looking for:3 to 5 years in deployment, implementation, or customer success at a fast moving startupTechnically oriented, comfortable configuring software and integrations, no engineering degree requiredStrong communicator, able to build trust with clinical and operations teamsEntrepreneurial, comfortable without a ready made playbookIn NYC, in person minimum 3 days per weekComp: $110K to $180K base plus variable, roughly $200K personal upsell quota.No visa sponsorship available.","datePosted":"2026-08-07T08:58:43.402Z","dateModified":"2026-08-07T08:58:43.402Z","hiringOrganization":{"@type":"Organization","name":"Benchstack Ai","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"New York","addressRegion":"NY","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"e26a71acaf7523ea6215f69d"},"url":"https://jobsearcher.com/jobs/e26a71acaf7523ea6215f69d"}}