Benefits Administrator

General PurposeMaintain and monitor health, dental, life, disability, and vision benefits for all eligible associates ensuring that all enrollments follow DFA's plan documents, guidelines, and policies. Perform routine to moderately difficult assignments; follow department policies in completing assignments and reviewing and analyzing situations. Work under general guidance with regular check-ins with direct supervisor, while continuing to broaden corporate benefits knowledge and knowledge of the organization.Job Duties And ResponsibilitiesReview the enrollments of employee’s health, dental, life, disability, and vision benefits in the HR system to ensure compliance with plan documents, guidelines, and policiesWork with the third-party administrator for FMLA and personal leave requests and make leave-related appeal determinationsConduct weekly audits of timekeeping and leave reportsReview administration activities of short-term and long-term disability plans to ensure compliance with plan documentsReconcile and process monthly carrier bills to ensure timely and accurate paymentsMonitor and correspond eligibility of employees and dependents with health carriersAssist the benefit coordinator within plant locations with questions and problems as they ariseReconcile all benefit deductions to ensure accuracy and enter retro-active adjustments as appropriateConduct and/or support open enrollment meetingsConduct new employee’s benefit orientationDeposit and reconcile contributions and incentives to participant’s health savings accountsAdminister the company tuition assistance program which consists of approving applications prior to the course start date and processing payments upon the employee’s successful completion of the courseAssist in the administration of employee personal leaves, including notification and tracking of premium payments while employees are on leaveNotify providers of employee terminations and eligibility for COBRA benefitsAssist in the administration, communication and success of the employee wellbeing programKeep informed on legislation impacting benefits. Research changes as assigned. Inform management of potential issues or changes and recommend solutionsProvide exceptional customer service in a high-volume environment, resolve issues in a positive, timely and professional mannerThe requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required,Education and ExperienceUndergraduate degree in Human Resources, Business Administration, or related curriculum (or equivalent combination of experience and education)2 to 5 years of benefits administration or related experienceCertification and/or License - PHR, SHRM, or CEBS certification preferredKnowledge, Skills, And AbilitiesKnowledge of and skill with Microsoft Office Suite and company computer systemsKnowledge of employee benefits and lawsAble to maintain confidentiality of information and identity and handle priority or sensitive issues with discretion Able to communicate clearly and effectively, both verbally and in writingAble to respond courteously and efficiently to inquiries, complaints, and requestsAble to identify problems, take appropriate steps to find solutions, and implement solutionsAble to work with accuracy and detail orientedAbility to work independently and within a team in a fast-paced environmentAble to be flexible, prioritize, and manage multiple assignments with competing deadlinesAble to take initiative and set priorities with minimal direct supervisionSkill in analytical thinking and problem solving Must be able to read, write and speak EnglishAn Equal Opportunity Employer including Disabled/Veterans$65000 - $72000 / year