Customer Service/CSR/Sale Rep

Overview We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for interacting with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. Duties - Respond promptly to customer inquiries via phone, email, or in-person - Handle and resolve customer complaints - Process orders, forms, applications, and requests - Perform data entry tasks accurately and efficiently - Maintain customer records by updating account information - Provide information about products and services - Recommend potential products or services to management by collecting customer information Requirements - Excellent communication skills in English - Proficiency in data entry and computer systems - Ability to handle cash transactions accurately - Strong phone etiquette and customer service skills - Bilingual proficiency is a plus - Prior experience in client services, office administration, or sales is advantageous Job Type: Contract Pay: $16.26 - $17.30 per hour Benefits: Dental insurance Health insurance Vision insurance Shift: Morning shift Application Question(s): Kindly also mention your email address here Experience: Customer service Rep: 1 year (Required) Ability to Commute: Murrysville, PA 15668 (Required) Work Location: In person