Senior Applications Specialist

Senior Applications SpecialistNorth Carolina - Remote - Garner, NC 27529OverviewSalary Range $85,000.00 - $115,000.00 Salary/year Level Experienced Position Type Full Time Education Level 4 Year Degree Travel Percentage Road WarriorDescriptionSenior Applications Specialist - Digital Radiography Full-TimeField-Based / Remote (Home Office with Extensive Travel) This role is not tied to a physical office and requires frequent travel to customer sites. Candidates may be based anywhere in the U.S. (preference for Northeast or Phoenix, AZ)Konica Minolta Healthcare Americas is seeking a Senior Applications Specialist to provide advanced clinical and technical support across our Medical Imaging portfolio, with a primary focus on Digital CR/DR systems.This role partners closely with Sales, Marketing, Field Service, Technical Service, and Customer Service teams to support customer success, product adoption, and business growth. The position requires significant travel to customer sites, training sessions, and industry events.Key ResponsibilitiesProvide application support, training, and troubleshooting for Digital CR/DR productsServe as a technical liaison for customers, resellers, and internal teamsDeliver on-site product demonstrations and support at customer sites, conventions, and tradeshowsCollaborate cross-functionally with Sales, Marketing, Field Service, and Product ManagementSupport development of training materials and educational resourcesMaintain expertise across multiple digital imaging platforms and mentor junior team membersTroubleshoot complex technical issues and communicate solutions clearlySupport additional projects as assignedQualificationsBachelor's degree in Radiologic Technology and/or ARRT certification (or equivalent experience)5+ years of radiology experience across multiple clinical settingsStrong understanding of radiology physics and imaging principlesExperience with RIS/PACS and DICOM preferredStrong communication and customer-facing skillsProficiency in Microsoft OfficeAbility and willingness to travel extensivelySkills and CompetenciesStrong organizational and prioritization skillsAbility to manage multiple customer engagements simultaneouslyStrong problem-solving and analytical skillsExcellent interpersonal and presentation skillsCustomer-focused mindset with a commitment to service excellenceAbility to work effectively in a cross-functional environment