Service Technician

Patterson Companies, Inc. is focused on providing the best products, technologies, services and business solutions to the animal and oral health markets. We are seeking a motivated individual with a strong mechanical aptitude to join our Dental Service team in Houston, TX. This is an opportunity to work alongside the best in the dental industry to provide a first-class customer service while learning how to install and repair a variety of dental equipment including computer-related items. As employees develop their basic install and basic repair skills, they have growth opportunities with Patterson! Join a company that is Passionate, Focused, Always Advancing, and People-First.As a Service Technician, You WillInstall and/or Repair Dental Equipment:Safely remove, modify, repair, and install various dental equipment under general supervision with the ability to work independently after training.Follow checklists, ensuring all critical parts are examined.Apply specific manufacturer and Patterson guidelines, OSHA and other applicable laws and regulations related to asepsis.Perform other duties as assignedCustomer ServiceDemonstrates passion and a people-first approach by treating customers in a respectful and considerate manner. Builds and maintains customer relationships through follow-up and professionalism. Required QualificationsHigh school diploma or equivalentDemonstrated mechanical aptitude in trades such as carpentry, plumbing, heating, electronics or similarAbility to thrive in a fast-paced environmentRequires basic computer skills and ability to use smart phone/tablet technologiesInventory management including determining parts, supplies or tools needed to complete service requests and restocking vehicle as neededMust maintain a quality driving record in accordance with Patterson’s policies and represent Patterson Dental while driving a company vehicleMust be able to lift 25 lbsPreferred QualificationsTrade school training in carpentry/plumbing/heating/electricity/electronics is highly desiredExcellent organization and problem-solving skillsStrong work ethicKnowledge of Microsoft Outlook, Excel and Teams is helpful Strong verbal and written communication skillsDemonstrated sense of urgency while following Patterson’s business conduct and code of ethics and responsibilitiesExcellent customer service and interpersonal skills to be the face of Patterson at customer sitesTravel and On-call100% travel to customer sites in a local geographic areaOccasionally out of town for overnight and/or after-hours