{"schemaVersion":"jobsearcher.job.v1","id":"e1aa128248d7a673935f6e21","url":"https://jobsearcher.com/jobs/e1aa128248d7a673935f6e21","canonicalUrl":"https://jobsearcher.com/jobs/e1aa128248d7a673935f6e21","title":"Help Desk IT Support Engineer - On-Site Required","description":"Job Description\n\nIT Tier 1 Onsite Support – Modesto, CAWe are hiring an IT Tier 1 Onsite Support Technician to provide hands-on technical support in a warehouse and office environment. This role supports day-to-day IT operations, including workstations, Microsoft 365, printers, and Zebra label printers. The ideal candidate is customer-focused, reliable, and comfortable working on their feet in a fast-paced setting.ResponsibilitiesProvide onsite Tier 1 IT support to warehouse and office usersTroubleshoot Microsoft 365 issues (Outlook, Teams, OneDrive, SharePoint)Set up, configure, and support Zebra and network printersTroubleshoot PC and basic Mac hardware/software issuesSupport desktops, scanners, peripherals, and mobile devicesRespond to and document support requests via ticketing systemPerform workstation setups, equipment installs, and moves/adds/changesIdentify recurring issues and assist with long-term fixesMaintain accurate documentation and asset recordsProvide occasional after-hours or emergency support as neededRequirements1+ year of IT helpdesk or Tier 1 support experience preferredExperience supporting printers; Zebra printer experience strongly preferredBasic understanding of Microsoft 365 and Windows environmentsComfortable working in a warehouse environment and being on your feetBasic networking knowledge (IP addressing, DHCP, DNS)Strong customer service and communication skillsSpanish speaking is a plus, not requiredWillingness to pursue IT certifications (A+, Network+, Microsoft)Nice to HaveWarehouse or manufacturing IT support experienceExperience with scanners or labeling systemsCompany DescriptionNetwork Builders IT, a fast-growing MSP, is looking for a rock star with awesome customer service skills and has the technical skills to help design and support the servers and network infrastructure of our clients. Not only do you need to possess excellent communication skills and attention to detail, but you also need to be passionate about your career in IT and extremely prideful of the work you do.At Network Builders IT, our #1 priority is our company culture. Because of that, you will get the chance to work with a great team of people that love what they do and will have your back 100% of the time! To keep your skills sharp, we are dedicated to your professional growth and will help you achieve the certifications you need to be even better.Company DescriptionNetwork Builders IT, a fast-growing MSP, is looking for a rock star with awesome customer service skills and has the technical skills to help design and support the servers and network infrastructure of our clients. Not only do you need to possess excellent communication skills and attention to detail, but you also need to be passionate about your career in IT and extremely prideful of the work you do.\r\n\r\nAt Network Builders IT, our #1 priority is our company culture. Because of that, you will get the chance to work with a great team of people that love what they do and will have your back 100% of the time! To keep your skills sharp, we are dedicated to your professional growth and will help you achieve the certifications you need to be even better.","company":"Network Builders It","rawCompany":"network builders it","city":"Modesto","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-04-09T10:30:56.897Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Help Desk IT Support Engineer - On-Site Required","description":"Job Description\n\nIT Tier 1 Onsite Support – Modesto, CAWe are hiring an IT Tier 1 Onsite Support Technician to provide hands-on technical support in a warehouse and office environment. This role supports day-to-day IT operations, including workstations, Microsoft 365, printers, and Zebra label printers. The ideal candidate is customer-focused, reliable, and comfortable working on their feet in a fast-paced setting.ResponsibilitiesProvide onsite Tier 1 IT support to warehouse and office usersTroubleshoot Microsoft 365 issues (Outlook, Teams, OneDrive, SharePoint)Set up, configure, and support Zebra and network printersTroubleshoot PC and basic Mac hardware/software issuesSupport desktops, scanners, peripherals, and mobile devicesRespond to and document support requests via ticketing systemPerform workstation setups, equipment installs, and moves/adds/changesIdentify recurring issues and assist with long-term fixesMaintain accurate documentation and asset recordsProvide occasional after-hours or emergency support as neededRequirements1+ year of IT helpdesk or Tier 1 support experience preferredExperience supporting printers; Zebra printer experience strongly preferredBasic understanding of Microsoft 365 and Windows environmentsComfortable working in a warehouse environment and being on your feetBasic networking knowledge (IP addressing, DHCP, DNS)Strong customer service and communication skillsSpanish speaking is a plus, not requiredWillingness to pursue IT certifications (A+, Network+, Microsoft)Nice to HaveWarehouse or manufacturing IT support experienceExperience with scanners or labeling systemsCompany DescriptionNetwork Builders IT, a fast-growing MSP, is looking for a rock star with awesome customer service skills and has the technical skills to help design and support the servers and network infrastructure of our clients. Not only do you need to possess excellent communication skills and attention to detail, but you also need to be passionate about your career in IT and extremely prideful of the work you do.At Network Builders IT, our #1 priority is our company culture. Because of that, you will get the chance to work with a great team of people that love what they do and will have your back 100% of the time! To keep your skills sharp, we are dedicated to your professional growth and will help you achieve the certifications you need to be even better.Company DescriptionNetwork Builders IT, a fast-growing MSP, is looking for a rock star with awesome customer service skills and has the technical skills to help design and support the servers and network infrastructure of our clients. Not only do you need to possess excellent communication skills and attention to detail, but you also need to be passionate about your career in IT and extremely prideful of the work you do.\r\n\r\nAt Network Builders IT, our #1 priority is our company culture. Because of that, you will get the chance to work with a great team of people that love what they do and will have your back 100% of the time! To keep your skills sharp, we are dedicated to your professional growth and will help you achieve the certifications you need to be even better.","datePosted":"2026-04-09T10:30:56.897Z","dateModified":"2026-04-09T10:30:56.897Z","hiringOrganization":{"@type":"Organization","name":"Network Builders It","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Modesto","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"e1aa128248d7a673935f6e21"},"url":"https://jobsearcher.com/jobs/e1aa128248d7a673935f6e21"}}