CX Team Lead - Fintech Support & Ops Leader

A financial technology firm based in New York is looking for a Customer Experience (CX) Team Lead to shape and scale the delivery of support to users. This role involves leading a team of associates, monitoring performance metrics, and collaborating across teams to enhance customer satisfaction. The ideal candidate should have a background in customer support or operations and at least one year in a leadership capacity. Join a mission-driven team eager to redefine financial transactions with stablecoins. J-18808-Ljbffr