{"schemaVersion":"jobsearcher.job.v1","id":"e13e95107ecaf48c8ac04ea6","url":"https://jobsearcher.com/jobs/e13e95107ecaf48c8ac04ea6","canonicalUrl":"https://jobsearcher.com/jobs/e13e95107ecaf48c8ac04ea6","title":"Client Manager","description":"Summary:\nPhillips Power is seeking a Client Manager to foster strong relationships with our clients, understand their needs, and ensure satisfaction for both parties. This role requires serving as the primary point of contact for clients, collaborating with internal teams to drive solutions that exceed client expectations, and ensuring the successful delivery of projects.\n\nKey Responsibilities:\nClient Relationships: Build and maintain lasting connections with clients, addressing inquiries and concerns promptly to ensure ongoing satisfaction.\nNeeds Assessment: Understand client needs comprehensively, identify upselling and cross-selling opportunities, and develop strategic account plans to enhance client engagement and satisfaction.\nAdvocacy: Act as the client's advocate within the organization, providing essential feedback to internal teams and advocating for product or service improvements based on client feedback.\nPerformance Monitoring: Monitor client satisfaction continuously, using feedback to drive strategic improvements and enhance client relationships.\nMarket Insight: Stay informed about industry trends and competitive dynamics to proactively address client needs and adjust strategies accordingly.\n\nRequirements:\nExtensive experience in client management or business development, ideally within a relevant industry.\nStrong ability to build rapport with clients at all levels.\nClear and effective verbal and written communication skills.\nStrong analytical skills to identify issues and develop solutions.\nCollaborative mindset to work effectively with various internal teams.\n\nEducation and Experience:\nBachelor’s degree in Business, Marketing, Communications, or a related field.\nMinimum of 5 years of experience in a client management role, with a proven track record of maintaining and growing client relationships.\nDemonstrated ability to manage multiple projects and deadlines, ensuring the delivery of high-quality service.\n\nCandidates that accept an offer of employment are required to undergo and successfully complete a pre-employment physical examination. This exam is essential to ensure that all potential employees meet the necessary health and fitness standards for the role. The examination includes a series of tests and evaluations conducted by a certified medical professional to assess overall physical health, identify any potential medical conditions that could interfere with job performance, and verify that the candidate is capable of safely performing the essential duties of the position.\nCompletion and clearance of this physical are mandatory steps in the hiring process.\nEqual Opportunity Employer, including disabled and veterans.","company":"Phillips","rawCompany":"phillips","city":"Columbus","state":"OH","isRemote":false,"isActive":false,"createdAt":"2026-04-14T10:41:33.561Z","occupations":[{"code":"11-2021.00","title":"Marketing Managers","slug":"marketing-managers"},{"code":"11-2022.00","title":"Sales Managers","slug":"sales-managers"},{"code":"11-1021.00","title":"General and Operations Managers","slug":"general-and-operations-managers"}],"industries":[{"code":"541611","title":"Administrative Management and General Management Consulting Services","slug":"administrative-management-and-general-management-consulting-services"},{"code":"541618","title":"Other Management Consulting Services","slug":"other-management-consulting-services"},{"code":"541690","title":"Other Scientific and Technical Consulting Services","slug":"other-scientific-and-technical-consulting-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Client Manager","description":"Summary:\nPhillips Power is seeking a Client Manager to foster strong relationships with our clients, understand their needs, and ensure satisfaction for both parties. This role requires serving as the primary point of contact for clients, collaborating with internal teams to drive solutions that exceed client expectations, and ensuring the successful delivery of projects.\n\nKey Responsibilities:\nClient Relationships: Build and maintain lasting connections with clients, addressing inquiries and concerns promptly to ensure ongoing satisfaction.\nNeeds Assessment: Understand client needs comprehensively, identify upselling and cross-selling opportunities, and develop strategic account plans to enhance client engagement and satisfaction.\nAdvocacy: Act as the client's advocate within the organization, providing essential feedback to internal teams and advocating for product or service improvements based on client feedback.\nPerformance Monitoring: Monitor client satisfaction continuously, using feedback to drive strategic improvements and enhance client relationships.\nMarket Insight: Stay informed about industry trends and competitive dynamics to proactively address client needs and adjust strategies accordingly.\n\nRequirements:\nExtensive experience in client management or business development, ideally within a relevant industry.\nStrong ability to build rapport with clients at all levels.\nClear and effective verbal and written communication skills.\nStrong analytical skills to identify issues and develop solutions.\nCollaborative mindset to work effectively with various internal teams.\n\nEducation and Experience:\nBachelor’s degree in Business, Marketing, Communications, or a related field.\nMinimum of 5 years of experience in a client management role, with a proven track record of maintaining and growing client relationships.\nDemonstrated ability to manage multiple projects and deadlines, ensuring the delivery of high-quality service.\n\nCandidates that accept an offer of employment are required to undergo and successfully complete a pre-employment physical examination. This exam is essential to ensure that all potential employees meet the necessary health and fitness standards for the role. The examination includes a series of tests and evaluations conducted by a certified medical professional to assess overall physical health, identify any potential medical conditions that could interfere with job performance, and verify that the candidate is capable of safely performing the essential duties of the position.\nCompletion and clearance of this physical are mandatory steps in the hiring process.\nEqual Opportunity Employer, including disabled and veterans.","datePosted":"2026-04-14T10:41:33.561Z","dateModified":"2026-04-14T10:41:33.561Z","hiringOrganization":{"@type":"Organization","name":"Phillips","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Columbus","addressRegion":"OH","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"e13e95107ecaf48c8ac04ea6"},"url":"https://jobsearcher.com/jobs/e13e95107ecaf48c8ac04ea6"}}