Registrar II - AnMed Piedmont

SUMMARY OF POSITION:The Registrar II will maintain registration and accurately collect patient liability for emergency room services, while adhering to EMTALA guidelines. The Registrar II will additionally act as an Emergency Services Secretary. This role provides clerical support/assistance to providers and nursing staff, effectively communicating, multi-tasking, and is proficient in all emergency room processes. Individuals serving in the registration and secretary roles are responsible for providing excellent customer service to our patients, visitors and staff while maintaining confidentiality of our patients PHI.SOME SPECIFIC DUTIES MAY INCLUDE:Accurately complete registration for each patientAccurately explains/educates patients on forms and potential patient financial responsibilityResearch insurance verification and communicate any discrepancy found in verification process to patientsCollect patient liability for emergency services rendered including but not limited to co-pays, deductibles and Out Of Pocket expensesMaintain patient chartsMaintain confidential informationOrder patient supply items as requested by clinical teammatesQUALIFICATIONSRequiredHigh School diploma or GEDExcellent communication skills, written and verbalPrior experience in customer service rolePreferredKnowledge of medical terminologyPrior experience with medical insurance including commercial and government carriersKnowledge of HIPAA, Corporate Compliance and RegulationsPrior hospital/Emergency Department experienceEPIC experience