{"schemaVersion":"jobsearcher.job.v1","id":"e0ec93094de2ee5cd778977a","url":"https://jobsearcher.com/jobs/e0ec93094de2ee5cd778977a","canonicalUrl":"https://jobsearcher.com/jobs/e0ec93094de2ee5cd778977a","title":"Manufacturing IT Support Engineer","description":"MACOM designs and manufactures semiconductor products for Data Center, Telecommunication and Industrial and Defense applications. Headquartered in Lowell, Massachusetts, MACOM has design centers and sales offices throughout North America, Europe and Asia. MACOM is certified to the ISO9001 international quality standard and ISO14001 environmental management standard.\nMACOM has more than 75 years of application expertise with multiple design centers, Si, GaAs and InP fabrication, manufacturing, assembly and test, and operational facilities throughout North America, Europe, and Asia. Click here to view our facilities. In addition, MACOM offers foundry services that represents a key core competency within our business.\nMACOM sells and distributes products globally via a sales channel comprised of a direct field sales force, authorized sales representatives and leading industry distributors. Our sales team is trained across all of our products to give our customers insights into our entire portfolio.\n\nManufacturing IT Support Engineer\nResponsible for setup and first line of support for Lowell site’s manufacturing IT hardware and software needs and also for driving continuous improvement to the operations systems. The IT Support Administrator will provide sustaining support of factory computer and tablet-based workstations and software. This role will partner with operations and IT to troubleshoot and drive resolution of issues to support efficient manufacturing. This role will also coordinate with factory management to coordinate hardware/software updates. This is a dynamic role, often changing ‘hats’ daily to support various team needs.\n\nResponsibilities:\nMaintain catalog of all manufacturing hardware and software including specialty application software.\n\nSupport and troubleshooting of factory specific hardware and software applications\n\nDevelop plans for Manufacturing IT infrastructure improvement and execute to the plan.\n\nMust be willing to build familiarity with operator MES Eyelit interactions to assist in continuous improvement in operator interaction with workstations\n\nResponsible for partnering with IT on maintenance and replacement of manufacturing PCs\n\nFirst point of contact for manufacturing related hardware and software issues and will partner with IT on resolution\n\nWorks closely with operations management to coordinate activities\nPartners with manufacturing personnel to highlight gaps and inefficiencies in the manufacturing IT systems and drives improvements to address them.\nJob Qualifications:\nMinimum bachelor's degree in information technology, or related field.\n\nMust be comfortable working in a clean room environment and be willing and able to wear a smock suit.\n\nMust be willing to skew work schedule as needed to support FAB need.\n\nExpertise in Windows OS and infrastructure\n\nProfessional certifications are a plus\n\nGood time management, multitasking, and networking skills\n\nStrong inter-personal skills and ability to motivate team members.\n\nSome computer application programming experience.\n\nExperience in semiconductor-related operations is a plus\n\nUnderstanding of the semiconductor process flow, structure and functions is a plus.\n\nCustomer service orientation and creative problem-solving skills.\nDue to ITAR regulations, only candidates who are U.S. Persons (U.S. citizens, U.S. nationals, lawful permanent residents, or individuals granted asylum or refugee status) will be considered for this position.\nThe Salary Range for this position is $59,000– $96,000. Actual salary offered to candidates will depend on several factors, including but not limited to, work location, relevant candidates’ experience, education, and specific knowledge, skills, and abilities.\nEEO:\nMACOM is an Equal Opportunity Employer committed to a diverse workforce. MACOM will not discriminate against any worker or job applicant on the basis of race, color, religion, gender, gender identity, gender expression, national origin, ancestry, age, sexual orientation, marital or civil partnership status, pregnancy, disability, genetic information, veteran status, military obligations, or membership in any other category protected under applicable law.\n\nReasonable Accommodations:\nMACOM is committed to working with and providing reasonable accommodations to qualified individuals with physical and mental disabilities. If you have a disability and are in need of a reasonable accommodation with respect to any part of the application process please call +1-978-656-2500 or email HR_Ops@MACOM.com. Provide your name, phone number and the position title and location in which you are interested, and nature of accommodation needed, and we will get back to you. We also work with current employees who request or need reasonable accommodation in order to perform the essential functions of their jobs\nBenefits: This position offers a comprehensive benefits package including but not limited to:\n\nHealth, dental, and vision insurance.\nEmployer-sponsored 401(k) plan.\nPaid time off.\nProfessional development opportunities.","company":"Ma Com Technolgy Solutions","rawCompany":"ma com technolgy solutions","city":"Lowell","state":"MA","isRemote":false,"isActive":false,"createdAt":"2026-04-12T21:28:51.868Z","occupations":[{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"},{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"}],"industries":[{"code":"334413","title":"Semiconductor and Related Device Manufacturing","slug":"semiconductor-and-related-device-manufacturing"},{"code":"334111","title":"Electronic Computer Manufacturing","slug":"electronic-computer-manufacturing"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Manufacturing IT Support Engineer","description":"MACOM designs and manufactures semiconductor products for Data Center, Telecommunication and Industrial and Defense applications. Headquartered in Lowell, Massachusetts, MACOM has design centers and sales offices throughout North America, Europe and Asia. MACOM is certified to the ISO9001 international quality standard and ISO14001 environmental management standard.\nMACOM has more than 75 years of application expertise with multiple design centers, Si, GaAs and InP fabrication, manufacturing, assembly and test, and operational facilities throughout North America, Europe, and Asia. Click here to view our facilities. In addition, MACOM offers foundry services that represents a key core competency within our business.\nMACOM sells and distributes products globally via a sales channel comprised of a direct field sales force, authorized sales representatives and leading industry distributors. Our sales team is trained across all of our products to give our customers insights into our entire portfolio.\n\nManufacturing IT Support Engineer\nResponsible for setup and first line of support for Lowell site’s manufacturing IT hardware and software needs and also for driving continuous improvement to the operations systems. The IT Support Administrator will provide sustaining support of factory computer and tablet-based workstations and software. This role will partner with operations and IT to troubleshoot and drive resolution of issues to support efficient manufacturing. This role will also coordinate with factory management to coordinate hardware/software updates. This is a dynamic role, often changing ‘hats’ daily to support various team needs.\n\nResponsibilities:\nMaintain catalog of all manufacturing hardware and software including specialty application software.\n\nSupport and troubleshooting of factory specific hardware and software applications\n\nDevelop plans for Manufacturing IT infrastructure improvement and execute to the plan.\n\nMust be willing to build familiarity with operator MES Eyelit interactions to assist in continuous improvement in operator interaction with workstations\n\nResponsible for partnering with IT on maintenance and replacement of manufacturing PCs\n\nFirst point of contact for manufacturing related hardware and software issues and will partner with IT on resolution\n\nWorks closely with operations management to coordinate activities\nPartners with manufacturing personnel to highlight gaps and inefficiencies in the manufacturing IT systems and drives improvements to address them.\nJob Qualifications:\nMinimum bachelor's degree in information technology, or related field.\n\nMust be comfortable working in a clean room environment and be willing and able to wear a smock suit.\n\nMust be willing to skew work schedule as needed to support FAB need.\n\nExpertise in Windows OS and infrastructure\n\nProfessional certifications are a plus\n\nGood time management, multitasking, and networking skills\n\nStrong inter-personal skills and ability to motivate team members.\n\nSome computer application programming experience.\n\nExperience in semiconductor-related operations is a plus\n\nUnderstanding of the semiconductor process flow, structure and functions is a plus.\n\nCustomer service orientation and creative problem-solving skills.\nDue to ITAR regulations, only candidates who are U.S. Persons (U.S. citizens, U.S. nationals, lawful permanent residents, or individuals granted asylum or refugee status) will be considered for this position.\nThe Salary Range for this position is $59,000– $96,000. Actual salary offered to candidates will depend on several factors, including but not limited to, work location, relevant candidates’ experience, education, and specific knowledge, skills, and abilities.\nEEO:\nMACOM is an Equal Opportunity Employer committed to a diverse workforce. MACOM will not discriminate against any worker or job applicant on the basis of race, color, religion, gender, gender identity, gender expression, national origin, ancestry, age, sexual orientation, marital or civil partnership status, pregnancy, disability, genetic information, veteran status, military obligations, or membership in any other category protected under applicable law.\n\nReasonable Accommodations:\nMACOM is committed to working with and providing reasonable accommodations to qualified individuals with physical and mental disabilities. If you have a disability and are in need of a reasonable accommodation with respect to any part of the application process please call +1-978-656-2500 or email HR_Ops@MACOM.com. Provide your name, phone number and the position title and location in which you are interested, and nature of accommodation needed, and we will get back to you. We also work with current employees who request or need reasonable accommodation in order to perform the essential functions of their jobs\nBenefits: This position offers a comprehensive benefits package including but not limited to:\n\nHealth, dental, and vision insurance.\nEmployer-sponsored 401(k) plan.\nPaid time off.\nProfessional development opportunities.","datePosted":"2026-04-12T21:28:51.868Z","dateModified":"2026-04-12T21:28:51.868Z","hiringOrganization":{"@type":"Organization","name":"Ma Com Technolgy Solutions","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Lowell","addressRegion":"MA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"e0ec93094de2ee5cd778977a"},"url":"https://jobsearcher.com/jobs/e0ec93094de2ee5cd778977a"}}