PAYMENT CLERK

Payment Clerk & Insurance Assistant Position Payment clerk & Insurance Assistant provides friendly customer service while accurately handling customer payments and assisting with insurance verification. This position plays an important role in maintaining accurate account records and helping customers understand their payment and insurance responsibilities. Responsibilities Greet and assist customers in a friendly, professional manner Accept and process customer payments accurately, both in person and over the phone Post payments to customer accounts in a timely and accurate manner Answer customer questions regarding payments, balances, and due dates Contact customers and insurance companies to verify active insurance coverage Follow up with customers and insurance companies to ensure compliance Maintain accurate records of payments, & insurance verification. Must be detail-oriented and accurate when handling payments and insurance documentation Requirements Comfortable communicating by phone and in person Reliable, organized, and able to follow established procedures Benefits 401(k) with employer matching Paid Time Off (PTO) Weekly Pay Parental leave Employee discount Work Schedule (Must Be Available) Monday: 9:00 AM – 5:00 PM Tuesday: 9:00 AM – 5:00 PM Wednesday: OFF Thursday: 9:00 AM – 5:00 PM Friday: 9:00 AM – 5:00 PM Saturday: 9:00 AM – 4:30 PM (MUST WORK SATURDAYS) Job Type: Full-time Pay: From $18.00 per hour Benefits: 401(k) matching Employee discount Flexible schedule Paid time off Parental leave Experience: Customer service: 1 year (Preferred) Work Location: In person