Front Desk

We are seeking a dedicated Hotel Front Desk Clerk to join our team. The ideal candidate will be the first point of contact for guests and play a crucial role in providing exceptional customer service and creating a positive guest experience.*Duties*- Greet guests upon arrival and provide them with information about hotel services- Assist guests with check-in and check-out procedures- Handle guest inquiries, requests, and complaints promptly and professionally- Process reservations and cancellations accurately- Perform night audit duties as needed- Maintain a clean and organized front desk area*Skills*- Some Clean and Laundry- Strong customer service skills with a focus on guest satisfaction- Knowledge of hotel management systems and procedures- Excellent communication and interpersonal abilities- Proficiency in phone etiquette- Bilingual skills are a plus- Ability to handle multiple tasks efficiently in a fast-paced environment- Understanding of hospitality industry standards and practicesJob Types: Full-time, Part-time