{"schemaVersion":"jobsearcher.job.v1","id":"e04d50c4b59ae3bc34005e89","url":"https://jobsearcher.com/jobs/e04d50c4b59ae3bc34005e89","canonicalUrl":"https://jobsearcher.com/jobs/e04d50c4b59ae3bc34005e89","title":"FM Customer Site Representative","description":"Overview\nThe function of the Facilities Management (FM) Customer Site Representative is to serve as the full time, on-site representative of Sharp Business Systems at a specific client location.\nResponsibilities\nRunning print and copy jobs for users\nProduction device operation and maintenance along with any requested finishing services including binding, laminations, booklet making.\nJob ticket workflow and proof preparation for customer review and approval\nQuality checks, including problem diagnosis and correction.\nPackaging and delivery of completed jobs to customers\nTracking of resources used per job – including consumables, paper inventory, and finishing supplies for projects via Office Services.\nInventory management for supplies – including the ordering of supplies to replenish ones used and maintaining proper inventory for recurring projects.\nDevice Management and Functionality\nDevice management and functionality: copying, faxing, printing, scanning, device cleaning, problem diagnosis and resolution.\nConsumables and replaceable parts inventory management including toner replacements on contracted machines and supply ordering for contracted machines.\nPrimary customer contact for device support/service as well as device removal and delivery.\nFirst response for resolution on service issues OR escalation of any service related issues to Service Department via placement of service calls.\nMeter read collection and submission for non-networked devices.\nFacilitate Asset Tracking for customer including reporting network connectivity issues to IT Department\nCustomer Service\nOn-going end user training and support for printing issues.\nCompleting weekly report for client Office Services Supervisor for all completed projects based on client agreement\nSupporting client mailroom as outlined in client agreement; including inbound/outbound mail and shipping services as well as distribution of mail and supplies.\nPosition Specifications\nPrevious experience working with copiers and postage machines a plus\nExcellent communication, interpersonal and organizational skills.\nProven ability to work independently, remotely and with minimal supervision\nStrong problem-solving skills\nAbility to prioritize projects and maintain flexibility to shift priorities as necessary\nMust possess basic mathematical skills especially arithmetic\nAbility to walk, stoop, bend, and lift 50 pounds\nPosition may call for travel between multiple facilities within the scope of a branch's territory\nAbout Sharp Business Systems\nSharp Business Systems (SBS) is a direct sales division of Sharp Electronics Corporation, the U.S. based subsidiary of Japan's Sharp Corporation. With the strategic solutions set that make up the Simply Smarter Office, Sharp Electronics is viewed as a leading provider of innovative technologies and services ranging from its highly acclaimed AQUOS interactive display panels and portfolio of multifunctional printers, to a proven suite of advanced workflow and managed IT services.\nEmployee Perks\nComprehensive, family-friendly healthcare plans (medical, dental, vision).\n401k retirement plan with a competitive match and plenty of financial support tools.\nEmployee Assistance Plan to care for you and your family's mental and behavioral health, balance, and support. Financial protection for you and your family (life insurance and disability insurance)\nRewarding and holistic wellness program.\nTraining, professional development, and mentorship\nFull suite of voluntary insurance benefits for financial planning (auto, home, ID protection and legal)\nDynamic culture eager to innovate, enhance diversity, and work smarter.\nSharp Electronics Corporation is an equal opportunity employer – minority – female – disability - veteran.\nAs part of our recruitment process, Sharp Electronics may use automated tools, including artificial intelligence, to assist in the recruiting process. These tools are used to support, and not replace, human decision-making. We are committed to fair and equitable hiring practices, and all hiring decisions are made or reviewed by qualified personnel.\nAll applicants must be authorized to work in the US without sponsorship. All applications must include compensation expectations in order to be considered. Local candidates only, please.","company":"Sharp Electronics Us","rawCompany":"sharp electronics us","city":"Miami Lakes","state":"FL","isRemote":false,"isActive":false,"createdAt":"2026-08-05T14:36:23.552Z","occupations":[{"code":"49-2011.00","title":"Computer, Automated Teller, and Office Machine Repairers","slug":"computer-automated-teller-and-office-machine-repairers"},{"code":"43-9071.00","title":"Office Machine Operators, Except Computer","slug":"office-machine-operators-except-computer"},{"code":"41-4011.00","title":"Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products","slug":"sales-representatives-wholesale-and-manufacturing-technical-and-scientific-products"}],"industries":[{"code":"561439","title":"Other Business Service Centers (including Copy Shops)","slug":"other-business-service-centers-including-copy-shops"},{"code":"323111","title":"Commercial Printing (except Screen and Books)","slug":"commercial-printing-except-screen-and-books"},{"code":"561210","title":"Facilities Support Services","slug":"facilities-support-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"FM Customer Site Representative","description":"Overview\nThe function of the Facilities Management (FM) Customer Site Representative is to serve as the full time, on-site representative of Sharp Business Systems at a specific client location.\nResponsibilities\nRunning print and copy jobs for users\nProduction device operation and maintenance along with any requested finishing services including binding, laminations, booklet making.\nJob ticket workflow and proof preparation for customer review and approval\nQuality checks, including problem diagnosis and correction.\nPackaging and delivery of completed jobs to customers\nTracking of resources used per job – including consumables, paper inventory, and finishing supplies for projects via Office Services.\nInventory management for supplies – including the ordering of supplies to replenish ones used and maintaining proper inventory for recurring projects.\nDevice Management and Functionality\nDevice management and functionality: copying, faxing, printing, scanning, device cleaning, problem diagnosis and resolution.\nConsumables and replaceable parts inventory management including toner replacements on contracted machines and supply ordering for contracted machines.\nPrimary customer contact for device support/service as well as device removal and delivery.\nFirst response for resolution on service issues OR escalation of any service related issues to Service Department via placement of service calls.\nMeter read collection and submission for non-networked devices.\nFacilitate Asset Tracking for customer including reporting network connectivity issues to IT Department\nCustomer Service\nOn-going end user training and support for printing issues.\nCompleting weekly report for client Office Services Supervisor for all completed projects based on client agreement\nSupporting client mailroom as outlined in client agreement; including inbound/outbound mail and shipping services as well as distribution of mail and supplies.\nPosition Specifications\nPrevious experience working with copiers and postage machines a plus\nExcellent communication, interpersonal and organizational skills.\nProven ability to work independently, remotely and with minimal supervision\nStrong problem-solving skills\nAbility to prioritize projects and maintain flexibility to shift priorities as necessary\nMust possess basic mathematical skills especially arithmetic\nAbility to walk, stoop, bend, and lift 50 pounds\nPosition may call for travel between multiple facilities within the scope of a branch's territory\nAbout Sharp Business Systems\nSharp Business Systems (SBS) is a direct sales division of Sharp Electronics Corporation, the U.S. based subsidiary of Japan's Sharp Corporation. With the strategic solutions set that make up the Simply Smarter Office, Sharp Electronics is viewed as a leading provider of innovative technologies and services ranging from its highly acclaimed AQUOS interactive display panels and portfolio of multifunctional printers, to a proven suite of advanced workflow and managed IT services.\nEmployee Perks\nComprehensive, family-friendly healthcare plans (medical, dental, vision).\n401k retirement plan with a competitive match and plenty of financial support tools.\nEmployee Assistance Plan to care for you and your family's mental and behavioral health, balance, and support. Financial protection for you and your family (life insurance and disability insurance)\nRewarding and holistic wellness program.\nTraining, professional development, and mentorship\nFull suite of voluntary insurance benefits for financial planning (auto, home, ID protection and legal)\nDynamic culture eager to innovate, enhance diversity, and work smarter.\nSharp Electronics Corporation is an equal opportunity employer – minority – female – disability - veteran.\nAs part of our recruitment process, Sharp Electronics may use automated tools, including artificial intelligence, to assist in the recruiting process. These tools are used to support, and not replace, human decision-making. We are committed to fair and equitable hiring practices, and all hiring decisions are made or reviewed by qualified personnel.\nAll applicants must be authorized to work in the US without sponsorship. All applications must include compensation expectations in order to be considered. Local candidates only, please.","datePosted":"2026-08-05T14:36:23.552Z","dateModified":"2026-08-05T14:36:23.552Z","hiringOrganization":{"@type":"Organization","name":"Sharp Electronics Us","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Miami Lakes","addressRegion":"FL","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"e04d50c4b59ae3bc34005e89"},"url":"https://jobsearcher.com/jobs/e04d50c4b59ae3bc34005e89"}}