Client Experience Specialist - Front Desk

Are you someone who takes pride in creating a great first impression? We're looking for a professional, organized, and customer-focused individual to join our team as a Client Experience Specialist. This role is essential to delivering the level of hospitality and attention to detail our guests expect. This position goes beyond a traditional front desk role-you'll play a key part in keeping the dealership running smoothly while ensuring every guest feels welcomed and taken care of What You'll DoGuest Experience & Front DeskGreet every guest promptly with a warm, professional approach Answer and manage incoming calls efficiently and accurately Direct clients to the appropriate department or team member Maintain a clean, organized, and polished front desk area at all times Hospitality & Showroom ExperienceMaintain and refresh the guest lounge and coffee/snack areas throughout the day Ensure all hospitality areas are clean, stocked, and presentable Help create a comfortable, high-end environment for every visitor Administrative SupportAssist with daily operational tasks across departments Accurately log and track key dealership items and activity Support internal systems and basic data entry tasks Team SupportWork closely with sales and service teams to help ensure a smooth customer experience Assist with follow-ups and internal communication when needed What We're Looking ForStrong customer service or hospitality experience (retail, restaurant, hotel, etc.) Professional appearance and communication skills Highly organized with strong attention to detail Ability to multitask in a fast-paced environment Positive attitude and team-first mindset Why This Role is a Great OpportunityBe the face of a luxury, customer-focused dealershipGain experience across multiple departments (sales, service, operations) Clear path for growth within the organization Stable schedule and supportive team environment Pay Rate: $20/hour - $22/hour We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.