{"schemaVersion":"jobsearcher.job.v1","id":"dfe5fd3cc0d26388877f6486","url":"https://jobsearcher.com/jobs/dfe5fd3cc0d26388877f6486","canonicalUrl":"https://jobsearcher.com/jobs/dfe5fd3cc0d26388877f6486","title":"Printer Technician","description":"Job Description:\nService Technicians are responsible for on-site service of Ricoh, Canon, Samsung, and Hewlett Packard networked digital imaging products including copiers, printers, facsimile equipment, scanners, MFD’s, and wide format devices. Working within a designated geographic territory, you'll be dispatched to various job assignments depending on your product qualification and experience level. You'll be fully trained and equipped to make the necessary mechanical and electrical repairs as well as provide preventative maintenance on all products serviced.\nPosition Requirements\nMinimum Requirements include a high school diploma / (GED) / Secondary School GCSE or equivalent; possession of a valid driver’s license (the license must not include restrictions related to a DWI/DUI conviction) and a satisfactory driving record as determined by the client insurance carrier; basic computer knowledge; and excellent customer service skills.\nPreferred Requirements include associate’s degree in a technical field or related military experience; previous experience in technical field service; networking knowledge; COMPTIA A+ Net+ certifications.\nPrimary Responsibilities\nPerform full range of maintenance on assigned products; including technical diagnostics, software updates, installation, removal, retrofit, and client call assistance.\nPerforms troubleshooting and repairs or replaces equipment components as necessary.\nManage call activity; perform call close administrative requirements.\nTake responsibility for customer satisfaction through proper use of customer management skills and engage the support of other client’s personnel as required.\nAdhere to proper escalation procedures to resolve client issues.\nProvide client training on assigned products in accordance with current field procedures.\nResponsible for assigned company assets (i.e. parts, tools, communication and computing devices, vehicles).\nResponsible for supportive participation in team functions and adherence to agreed-upon practices and procedures developed by the team.\nDrive a motor vehicle.\nAchieves expected productivity levels associated with assigned workload and level of experience.\nManages territory, inventory and customer relationships.\nDemonstrates good technical and customer relation skills.\nPerforms basic connected installations, sets up IP addresses, downloads printer drivers and provides client training on network devices.\nDemonstrates required digital competencies associated with assigned products and level assignment.\nCompletes technical training on new equipment as assigned.\nWorks closely with sales team to maximize equipment leads and upgrade opportunities.\nMaintains and manages own parts inventory with a high degree of accuracy.\nComplies with all company policies.\nInteracts with external customers for the purpose of determining service needs on equipment and ensuring overall high level of customer satisfaction with the service performed.\nMaintains productive, professional relationship with all company personnel.\nMaintains a positive demeanor and is a contributing team member.\nPerforms other duties as assigned.\nJob Type: Full-time\nPay: $20.58 - $24.79 per hour\nBenefits:\n401(k)\n401(k) matching\nDental insurance\nHealth insurance\nLife insurance\nPaid time off\nVision insurance\nSchedule:\n8 hour shift\nMonday to Friday\nExperience:\nService and repair copiers, printers: 3 years (Required)\nService and repair facsimile equipment, scanners: 2 years (Required)\nService and repair MFD’s, and wide format devices: 2 years (Required)\nLicense/Certification:\nCompTIA A+ (Required)\nCompTIA Network+ (Required)\nWork Location: In person","company":"TekTree","rawCompany":"tektree","city":"Mansfield","state":"MA","isRemote":false,"isActive":false,"createdAt":"2026-04-12T20:24:29.820Z","occupations":[{"code":"49-9099.00","title":"Installation, Maintenance, and Repair Workers, All Other","slug":"installation-maintenance-and-repair-workers-all-other"},{"code":"49-2011.00","title":"Computer, Automated Teller, and Office Machine Repairers","slug":"computer-automated-teller-and-office-machine-repairers"},{"code":"49-2094.00","title":"Electrical and Electronics Repairers, Commercial and Industrial Equipment","slug":"electrical-and-electronics-repairers-commercial-and-industrial-equipment"}],"industries":[{"code":"811210","title":"Electronic and Precision Equipment Repair and Maintenance","slug":"electronic-and-precision-equipment-repair-and-maintenance"},{"code":"561439","title":"Other Business Service Centers (including Copy Shops)","slug":"other-business-service-centers-including-copy-shops"},{"code":"323111","title":"Commercial Printing (except Screen and Books)","slug":"commercial-printing-except-screen-and-books"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Printer Technician","description":"Job Description:\nService Technicians are responsible for on-site service of Ricoh, Canon, Samsung, and Hewlett Packard networked digital imaging products including copiers, printers, facsimile equipment, scanners, MFD’s, and wide format devices. Working within a designated geographic territory, you'll be dispatched to various job assignments depending on your product qualification and experience level. You'll be fully trained and equipped to make the necessary mechanical and electrical repairs as well as provide preventative maintenance on all products serviced.\nPosition Requirements\nMinimum Requirements include a high school diploma / (GED) / Secondary School GCSE or equivalent; possession of a valid driver’s license (the license must not include restrictions related to a DWI/DUI conviction) and a satisfactory driving record as determined by the client insurance carrier; basic computer knowledge; and excellent customer service skills.\nPreferred Requirements include associate’s degree in a technical field or related military experience; previous experience in technical field service; networking knowledge; COMPTIA A+ Net+ certifications.\nPrimary Responsibilities\nPerform full range of maintenance on assigned products; including technical diagnostics, software updates, installation, removal, retrofit, and client call assistance.\nPerforms troubleshooting and repairs or replaces equipment components as necessary.\nManage call activity; perform call close administrative requirements.\nTake responsibility for customer satisfaction through proper use of customer management skills and engage the support of other client’s personnel as required.\nAdhere to proper escalation procedures to resolve client issues.\nProvide client training on assigned products in accordance with current field procedures.\nResponsible for assigned company assets (i.e. parts, tools, communication and computing devices, vehicles).\nResponsible for supportive participation in team functions and adherence to agreed-upon practices and procedures developed by the team.\nDrive a motor vehicle.\nAchieves expected productivity levels associated with assigned workload and level of experience.\nManages territory, inventory and customer relationships.\nDemonstrates good technical and customer relation skills.\nPerforms basic connected installations, sets up IP addresses, downloads printer drivers and provides client training on network devices.\nDemonstrates required digital competencies associated with assigned products and level assignment.\nCompletes technical training on new equipment as assigned.\nWorks closely with sales team to maximize equipment leads and upgrade opportunities.\nMaintains and manages own parts inventory with a high degree of accuracy.\nComplies with all company policies.\nInteracts with external customers for the purpose of determining service needs on equipment and ensuring overall high level of customer satisfaction with the service performed.\nMaintains productive, professional relationship with all company personnel.\nMaintains a positive demeanor and is a contributing team member.\nPerforms other duties as assigned.\nJob Type: Full-time\nPay: $20.58 - $24.79 per hour\nBenefits:\n401(k)\n401(k) matching\nDental insurance\nHealth insurance\nLife insurance\nPaid time off\nVision insurance\nSchedule:\n8 hour shift\nMonday to Friday\nExperience:\nService and repair copiers, printers: 3 years (Required)\nService and repair facsimile equipment, scanners: 2 years (Required)\nService and repair MFD’s, and wide format devices: 2 years (Required)\nLicense/Certification:\nCompTIA A+ (Required)\nCompTIA Network+ (Required)\nWork Location: In person","datePosted":"2026-04-12T20:24:29.820Z","dateModified":"2026-04-12T20:24:29.820Z","hiringOrganization":{"@type":"Organization","name":"TekTree","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Mansfield","addressRegion":"MA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"dfe5fd3cc0d26388877f6486"},"url":"https://jobsearcher.com/jobs/dfe5fd3cc0d26388877f6486"}}