{"schemaVersion":"jobsearcher.job.v1","id":"dfc3efefc1b1cb07789cb7c7","url":"https://jobsearcher.com/jobs/dfc3efefc1b1cb07789cb7c7","canonicalUrl":"https://jobsearcher.com/jobs/dfc3efefc1b1cb07789cb7c7","title":"Lead Data Operations Manager","description":"Overview\r\nVector Solutions is the leader in providing industry-focused SaaS solutions that connect content and technology. Vector's unique product set aims at training and learning management, continuing education (CE), compliance, workforce scheduling, safety management, and more.\r\nOur mission is to empower everyday heroes in the public, educational, and commercial sectors to make safer, smarter, and better decisions.\r\nOur Customer Operations Team powers the growth of the post-acquisition buyer lifecycle, from implementation through to retention and expansion of our customer base. The team will leverage data, process and systems to drive the productivity and performance of our end users across the Customer Services, Renewal Management, Customer Success Management, Customer Care and Escalations teams.\r\nWe are seeking a Lead, Data Operations to enhance and scale data, processes, and technology that power go-to-market performance. This role ensures that sales, marketing, and customer teams have access to clean, actionable data that drives revenue growth, customer retention, and operational excellence. The ideal candidate is highly data-driven, process-oriented, and experienced in people management, with the ability to guide a team and collaborate cross-functionally across Sales, Marketing, CX, Operations, and Enablement.\r\nWhat You'll Do\r\nOversee and optimize data flows across the sales funnel, from lead acquisition to customer retention.\r\nEnsure accuracy and scalability of data through cleansing, enrichment, and governance frameworks.\r\nPartner with Sales and Marketing to translate business priorities into executable data initiatives that drive outcomes such as pipeline growth, conversion, retention, and expansion.\r\nManage and maximize data platforms and tools (e.g., Salesforce, data enrichment providers, automation platforms).\r\nBuild and maintain dashboards, reports, and analytics that provide visibility into data quality and funnel health.\r\nImplement processes and technology for proactive data hygiene, deduplication, and standardization.\r\nDefine and enforce data governance policies, ensuring compliance and consistency across systems.\r\nRun initiatives to capture, validate, and enrich customer and prospect data from multiple sources.\r\nLead, coach, and develop a team of Data Operations professionals, driving performance and growth.\r\nOther duties as assigned.\r\nLead and mentor a team of Data Operations professionals, providing clear direction and support.\r\nFoster a culture of accuracy, accountability, collaboration, and continuous improvement.\r\nProvide coaching and guidance to help the team identify opportunities to improve processes and deliver higher-quality data to the business.\r\nResponsible for performance management, including setting goals, conducting regular check-ins, and leading formal performance reviews.\r\nSupport employee growth and development through training, stretch assignments, and career pathing.\r\nIn partnership with Human Resources, manage employee relations matters, including conflict resolution, feedback conversations, and ensuring compliance with company policies and practices.\r\nRecognize and reward strong performance while addressing underperformance in a timely and constructive manner.\r\nOversee workload distribution, prioritize assignments and ensure staffing levels align with business needs.\r\nOther duties as assigned.\r\nWhat You'll Need\r\n3+ years of experience in data operations, sales operations, marketing operations, or related field (BPO or SaaS environment preferred), with 1-2 years in a team lead, supervisor, or project lead role.\r\nBachelor's degree in Business Administration, Data Management, Information Systems, Marketing, or a related field.\r\nExperience leading projects, mentoring peers, or coordinating cross-functional data initiatives, with interest in developing people management skills.\r\nKnowledge of data management technologies and platforms (e.g., Salesforce, data warehouses, enrichment APIs).\r\nPrevious experience leading a team.\r\nDemonstrated ability to support cross-functional initiatives and collaborate effectively with stakeholders.\r\nExcellent analytical, organizational, and communication skills, with attention to detail.\r\nData-first mindset with a passion for delivering high-quality, actionable insights.\r\nHighly collaborative with the ability to influence across teams and levels.\r\nProblem-solving skills with a proactive, process-driven approach.\r\nAdaptable and comfortable working in evolving environments.\r\nJ-18808-Ljbffr","company":"Vector Solutions","rawCompany":"vector solutions","city":"Tampa","state":"FL","isRemote":false,"isActive":false,"createdAt":"2026-08-08T01:29:57.491Z","occupations":[{"code":"11-1021.00","title":"General and Operations Managers","slug":"general-and-operations-managers"},{"code":"11-2022.00","title":"Sales Managers","slug":"sales-managers"},{"code":"11-3021.00","title":"Computer and Information Systems Managers","slug":"computer-and-information-systems-managers"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541611","title":"Administrative Management and General Management Consulting Services","slug":"administrative-management-and-general-management-consulting-services"},{"code":"541690","title":"Other Scientific and Technical Consulting Services","slug":"other-scientific-and-technical-consulting-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Lead Data Operations Manager","description":"Overview\r\nVector Solutions is the leader in providing industry-focused SaaS solutions that connect content and technology. Vector's unique product set aims at training and learning management, continuing education (CE), compliance, workforce scheduling, safety management, and more.\r\nOur mission is to empower everyday heroes in the public, educational, and commercial sectors to make safer, smarter, and better decisions.\r\nOur Customer Operations Team powers the growth of the post-acquisition buyer lifecycle, from implementation through to retention and expansion of our customer base. The team will leverage data, process and systems to drive the productivity and performance of our end users across the Customer Services, Renewal Management, Customer Success Management, Customer Care and Escalations teams.\r\nWe are seeking a Lead, Data Operations to enhance and scale data, processes, and technology that power go-to-market performance. This role ensures that sales, marketing, and customer teams have access to clean, actionable data that drives revenue growth, customer retention, and operational excellence. The ideal candidate is highly data-driven, process-oriented, and experienced in people management, with the ability to guide a team and collaborate cross-functionally across Sales, Marketing, CX, Operations, and Enablement.\r\nWhat You'll Do\r\nOversee and optimize data flows across the sales funnel, from lead acquisition to customer retention.\r\nEnsure accuracy and scalability of data through cleansing, enrichment, and governance frameworks.\r\nPartner with Sales and Marketing to translate business priorities into executable data initiatives that drive outcomes such as pipeline growth, conversion, retention, and expansion.\r\nManage and maximize data platforms and tools (e.g., Salesforce, data enrichment providers, automation platforms).\r\nBuild and maintain dashboards, reports, and analytics that provide visibility into data quality and funnel health.\r\nImplement processes and technology for proactive data hygiene, deduplication, and standardization.\r\nDefine and enforce data governance policies, ensuring compliance and consistency across systems.\r\nRun initiatives to capture, validate, and enrich customer and prospect data from multiple sources.\r\nLead, coach, and develop a team of Data Operations professionals, driving performance and growth.\r\nOther duties as assigned.\r\nLead and mentor a team of Data Operations professionals, providing clear direction and support.\r\nFoster a culture of accuracy, accountability, collaboration, and continuous improvement.\r\nProvide coaching and guidance to help the team identify opportunities to improve processes and deliver higher-quality data to the business.\r\nResponsible for performance management, including setting goals, conducting regular check-ins, and leading formal performance reviews.\r\nSupport employee growth and development through training, stretch assignments, and career pathing.\r\nIn partnership with Human Resources, manage employee relations matters, including conflict resolution, feedback conversations, and ensuring compliance with company policies and practices.\r\nRecognize and reward strong performance while addressing underperformance in a timely and constructive manner.\r\nOversee workload distribution, prioritize assignments and ensure staffing levels align with business needs.\r\nOther duties as assigned.\r\nWhat You'll Need\r\n3+ years of experience in data operations, sales operations, marketing operations, or related field (BPO or SaaS environment preferred), with 1-2 years in a team lead, supervisor, or project lead role.\r\nBachelor's degree in Business Administration, Data Management, Information Systems, Marketing, or a related field.\r\nExperience leading projects, mentoring peers, or coordinating cross-functional data initiatives, with interest in developing people management skills.\r\nKnowledge of data management technologies and platforms (e.g., Salesforce, data warehouses, enrichment APIs).\r\nPrevious experience leading a team.\r\nDemonstrated ability to support cross-functional initiatives and collaborate effectively with stakeholders.\r\nExcellent analytical, organizational, and communication skills, with attention to detail.\r\nData-first mindset with a passion for delivering high-quality, actionable insights.\r\nHighly collaborative with the ability to influence across teams and levels.\r\nProblem-solving skills with a proactive, process-driven approach.\r\nAdaptable and comfortable working in evolving environments.\r\nJ-18808-Ljbffr","datePosted":"2026-08-08T01:29:57.491Z","dateModified":"2026-08-08T01:29:57.491Z","hiringOrganization":{"@type":"Organization","name":"Vector Solutions","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Tampa","addressRegion":"FL","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"dfc3efefc1b1cb07789cb7c7"},"url":"https://jobsearcher.com/jobs/dfc3efefc1b1cb07789cb7c7"}}