Operations Coordinator - Housing

Job Title: Operations Coordinator - HousingLocation: Statesboro, GeorgiaRegular/Temporary: RegularFull/Part Time: Full-TimeJob ID: 298932About UsGeorgia Southern University is the state's largest and most comprehensive center of higher education south of Atlanta. With nearly 150 degree programs at the bachelor's, master's and doctoral levels, Georgia Southern has been designated a Carnegie Doctoral/R2 "high research" university and serves more than 29,500 students from all 50 states, Washington D.C., and Puerto Rico as well as 106 nations.With three vibrant campuses - the Statesboro Campus, the Armstrong Campus in Savannah and the Liberty Campus in Hinesville - Georgia Southern offers a dynamic environment which encourages learning, discovery and personal growth. The University is accredited by the Southern Association of Colleges and Schools and has earned special accreditation from professional and academic associations that set standards in their fields.Georgia Southern is an influencer and intellectual catalyst in southeast Georgia, a rapidly expanding region that is home to international companies such as Hyundai, Gulfstream and JCB, as well as the Port of Savannah and Georgia Ports Authority. With a focus on hands-on learning, Georgia Southern is supporting the demand for highly skilled workers by providing academic excellence and creative innovation in a supportive student-centered environment that empowers the next generation of leaders to succeed.Beyond an ideal location, there is a place for you to work in an exciting environment abounding with opportunities for personal and professional growth. Named one of the Best U.S. Colleges by The Wall Street Journal, Georgia Southern is nationally ranked for the caliber of its programs and services. Georgia Southern University has been recognized by Forbes as one of "America's Best-In-State Employers" for 2025.LocationStatesboro Campus - Statesboro, GADepartment InformationResident Life - Administrative ServicesJob SummaryThe Operations Coordinator for Housing is responsible for assisting and managing the business, occupancy, and facility operations of University Housing. This position will also act as a department liaison with other offices providing services to students.ResponsibilitiesSupervise, train, evaluate, and manage payroll for undergraduate Desk AssistantsOversee front desk operations to ensure excellent customer service to students and parentsProcess student housing charges, billing, and occupancy changes impacting student accountsCoordinate housing correspondence, including contracts, applications, room assignments, and changesManage break housing approvals, relocations, communications, and billingOversee all summer housing processes and assignments for summer school, camps, and conferencesDevelop and implement efficient front desk and operational processes to enhance service deliveryCoordinate facility reporting, room inspections, and turnovers to ensure move-in ready spacesManage the key system, central office operations, storage, purchasing, and inventory processesProvide exceptional customer service and serve as liaison with campus partners on student housing needs and accommodationsRequired QualificationsEducational RequirementsBachelor's DegreeRequired ExperienceOne (1) or more years of related work experienceProposed Salary$19.15 - $22.84 per hourThis is a non-exempt position paid on a biweekly basis.Required Documents to AttachResumeCover LetterTwo (2) Professional ReferencesKnowledge, Skills, & AbilitiesAbilitiesConsistently exhibit engaging customer serviceAbility to support various constituencies served by the UniversityProven proficiency with computers including Microsoft Office, Google, and/or applications as required for specific positionKNOWLEDGEAdhere to University policies and procedures to meet Institutional goals and support University's mission for student successWorking knowledge of Banner and housing management system computer applicationMust be knowledgeable of laws governing housing accommodations including but not limited to FERPA, ADA, Title IX, etcSkillsEffective communication (verbal and written), organizational and human relations skillsApply Before DateJune 30, 2026Application review may begin as early as May 26, 2026.Contact InformationFor more information or questions about a job posting, please contact the Department of Human Resources by phone at (912) 478-6947 or by email at hrservice@georgiasouthern.edu.For technical support, please call the USG Service Desk at (877) 251.2644, or email support@usg.edu.USG Core ValuesThe University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.Conditions of EmploymentOffers of employment are contingent upon completion of background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Southern University, as determined by Georgia Southern University in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test.Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.Legally authorized to work in the United States for the duration of employment without assistance from the University.Must be able to perform duties and responsibilities with or without reasonable accommodation.Georgia Southern University is a Tobacco and Smoke-Free Community.Equal Employment OpportunityGeorgia Southern University provides equal employment opportunities to all employees and applicants for employment without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, age, veteran status, political affiliation, or disability. Individuals in need of reasonable accommodations under the Americans with Disabilities Act to participate in the search process should notify Human Resources: (912) 478-6947.Other InformationMust be able to perform duties and responsibilities with or without reasonable accommodation.Work generally performed in an office environment.Workweek may occasionally extend beyond 40 hours.Travel may be required.Background CheckPosition of Trust + Education