{"schemaVersion":"jobsearcher.job.v1","id":"df5cb6d2f230707e22d6b4a6","url":"https://jobsearcher.com/jobs/df5cb6d2f230707e22d6b4a6","canonicalUrl":"https://jobsearcher.com/jobs/df5cb6d2f230707e22d6b4a6","title":"External Technical Customer Support Representative","description":"Peraton is seeking a dedicated and service-oriented Technical Customer Support Representative to join our team supporting the Department of Homeland Security (DHS) Transportation Security Administration (TSA). This is an excellent opportunity to make a meaningful impact in a mission-driven environment while advancing your career in IT support. As a key member of our support team, you'll be the first point of contact for DHS/ TSA staff needing assistance with IT-related issues. Location: On-site in Clinton, TN - Shift Schedule: This position requires weekend dayside availability with the following shifts: two 12-hour shifts on Saturday and Sunday, and two 8-hour shifts on Thursday and Friday. Candidates must be able to rotate shift times as needed. Thursday: 5:30 pm - 2:00 am. Friday: 5:30 pm - 2:00 am. Saturday: 5:30 pm - 6:00 am. Sunday: 5:30 pm - 6:00 am. Day to Day Work Responsibilities:Provide technical support for software, hardware, and network issues via phone, email, and social...Support, Technical, Representative, Technical Support, External, Customer, Technology","company":"Peraton","rawCompany":"peraton","city":"Clinton","state":"TN","isRemote":false,"isActive":false,"createdAt":"2026-06-26T04:01:36.519Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"}],"industries":[{"code":"561320","title":"Temporary Help Services","slug":"temporary-help-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"External Technical Customer Support Representative","description":"Peraton is seeking a dedicated and service-oriented Technical Customer Support Representative to join our team supporting the Department of Homeland Security (DHS) Transportation Security Administration (TSA). This is an excellent opportunity to make a meaningful impact in a mission-driven environment while advancing your career in IT support. As a key member of our support team, you'll be the first point of contact for DHS/ TSA staff needing assistance with IT-related issues. Location: On-site in Clinton, TN - Shift Schedule: This position requires weekend dayside availability with the following shifts: two 12-hour shifts on Saturday and Sunday, and two 8-hour shifts on Thursday and Friday. Candidates must be able to rotate shift times as needed. Thursday: 5:30 pm - 2:00 am. Friday: 5:30 pm - 2:00 am. Saturday: 5:30 pm - 6:00 am. Sunday: 5:30 pm - 6:00 am. Day to Day Work Responsibilities:Provide technical support for software, hardware, and network issues via phone, email, and social...Support, Technical, Representative, Technical Support, External, Customer, Technology","datePosted":"2026-06-26T04:01:36.519Z","dateModified":"2026-06-26T04:01:36.519Z","hiringOrganization":{"@type":"Organization","name":"Peraton","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Clinton","addressRegion":"TN","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"df5cb6d2f230707e22d6b4a6"},"url":"https://jobsearcher.com/jobs/df5cb6d2f230707e22d6b4a6"}}