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Contracts Manager

EdciAppleton, WIMay 21st, 2026
⬅ Back to Career OpportunitiesContracts ManagerLocation: Remote EDCi provides infrastructure and call center technology services and solutions to clients throughout the United States. Through our partnership and certifications with leading technology providers including Citrix, Cisco, Genesys, IBM and Microsoft, our customers receive the highest quality of product and service the industry has to offer.EDCi is seeking a highly skilled Contracts Manager with a strong legal background to join our team. Under the supervision of the Chief Operating Officer, this position is responsible for drafting, reviewing and negotiating business contracts, while identifying and mitigating risks. The position requires collaboration with internal teams and external counsel, maintaining contract templates, and ensuring compliance with legal standards. Come join a high-performance team! At EDCi, we are more than just technologists. We are a team passionate about the work we do, and a family dedicated to building on our strengths and improving our challenges both individually and collectively. EDCi is an organization that takes pride in recognizing balance and the importance of family. If you’re a talented professional looking to help lead a cutting-edge growing company and seek a flexible, family-oriented work environment, we want to talk to you!  When you join the EDCi team, you’ll receive many perks, such as:Remote work from homePaid holidays, vacation and sick timeBring Your Own PC PolicyCell phone reimbursementCasual dressFunded training and certificationsHealth, dental & vision insurance401K matchAnd much more!RESPONSIBILITIES: Review customer redlines to EDCi standard customer contracts including standard business contracts, HIPAA-related contracts, subcontractor and vendor/partner contractsComplete comprehensive reviews of contracts and terms/conditions to identify, mitigate, and eliminate unusual risks, liabilities, and remedies in accordance with polices and sound business judgmentCollaborate with external counsel and senior leaders, negotiate redlines with customers, and lead/drive legal collaboration effortsProvide interpretation of contract terms and conditions to management and other business leads Act as a focal point for internal and external communications on contract mattersParticipate in the sales process by providing expert guidance and knowledge on the contracting processLead, potentially with outside legal parties, customer conference calls reviewing proposed redlines and negotiate agreed upon contract language Collaborate with/escalate to COO atypical contract language or contract requests Maintain and regularly update EDCi contract templates and business processes given business needs and regulation changesCollaborate with internal stakeholders, sales, professional services, finance, information technology and security teams to ensure contract terms align with business objectivesIdentify potential risks in contracts and provide strategic recommendations to mitigate exposureMaintain contract tracking tools and contract repository and track key contract deadlines and obligations Participate in health care contract requirements including attestations, audit processes, and BAA trackingEnsure all contracts comply with company policies, industry regulations, and legal standards with the assistance of counselEnsure all customers and vendors have contracts that represent EDCi’s business needsReview legal expenses, classify by internal departments, and submit for paymentStay up to date with changes in contract law, industry regulations, and compliance requirements relevant to EDCi’s businessPRIMARY/ESSENTIAL SKILLS AND QUALIFICATIONS: Bachelor's degree in Business, Legal Studies or a related field requiredMinimum 5+ years of experience in contract management, legal review or a related role, preferably in technology Demonstrated knowledge of contractual legal issues, provisions and applications, including a basic understanding of related insurance mattersStrong contract development and negotiation skills, including the development and implementation of risk mitigation standards and measuresPreferred background in healthcare, legal, technology, or security industriesEnsure timely turnaround of redlines to speed contracts processStrong knowledge of contract law, negotiation principles, and risk management Strong attention to detail, analytical skills, ability to multi-task and prioritize according to importance and react well under pressureAbility to demonstrate exceptional customer service skillsProcess-improvement oriented and willing to take initiative Excellent written and oral communication techniques, including presentational skillsAbility to establish and maintain effective working relationshipsAbility to work independently as well as collaborate with managers, vendors, and customersStrong critical thinking skills