{"schemaVersion":"jobsearcher.job.v1","id":"dee1d0174d3a6fc2085d6c21","url":"https://jobsearcher.com/jobs/dee1d0174d3a6fc2085d6c21","canonicalUrl":"https://jobsearcher.com/jobs/dee1d0174d3a6fc2085d6c21","title":"Customer Support Representative - Non-remote","description":"The Customer Support Representative Position:\nOur goal at House Jet is to have the best customer service in the world and retain clients for life. As a customer service representative you will empower our clients to succeed by teaching them how to operate and effectively master our software. You will answer client and internal tickets, emails, and phone calls efficiently and effectively.\nAs an Customer Service Representative\nYou will:\nBe passionate about coaching clients, customer success, and experience\nSolve problems with curiosity and creativity\nEmbrace challenges and change\nCommit to getting better every day\nInvest in relationships with customers and colleagues\nContribute to a positive team environment\nYou will execute on the following responsibilities:\nWork collaboratively in a team managing a base of customers\nAscertain customer goals and collaborate on customized strategic plans while driving customer accountability\nEngage customers resolving inquiries by aligning customers with the right resources\nEngage customers via strategy onboarding calls, securing buy-in for customer execution\nAnswer client tickets\nReply to live client chat\nOnboard clients effectively\nMaintain Strong KPI’s\nAttend Weekly and Daily Meetings\nA strong candidate will bring:\nRelatable work experience.\nMust be computer/software savvy.\nFast learning.\nAttention to details.\nQuick critical thinking\nMust be able to work independently and as a team member.\nPluses:\nExperience at a SaaS organization\nLicensed Real Estate agent or equivalent experience\nWe are located at 440 South Jefferson Ave, Springfield, MO\nCompensation: $15 - 18 per hour. Benefits including company sponsored health, dental and vision insurance along with paid time off and holidays.\nWork hours 8:30 – 5:30 Monday through Friday.\nJob Type: Full-time\nPay: $15.00 - $18.00 per hour\nBenefits:\nDental insurance\nHealth insurance\nPaid time off\nPaid training\nVision insurance\nSchedule:\n8 hour shift\nDay shift\nMonday to Friday\nNo nights\nNo weekends\nApplication Question(s):\nHow many years experience do you have working in customer support?\nAbility to Commute:\nSpringfield, MO 65806 (Required)\nAbility to Relocate:\nSpringfield, MO 65806: Relocate before starting work (Required)\nWork Location: In person","company":"Housejet","rawCompany":"housejet","city":"Springfield","state":"MO","isRemote":true,"isActive":false,"createdAt":"2026-04-12T21:11:46.086Z","occupations":[{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"},{"code":"41-3091.00","title":"Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel","slug":"sales-representatives-of-services-except-advertising-insurance-financial-services-and-travel"},{"code":"41-9099.00","title":"Sales and Related Workers, All Other","slug":"sales-and-related-workers-all-other"}],"industries":[{"code":"561422","title":"Telemarketing Bureaus and Other Contact Centers","slug":"telemarketing-bureaus-and-other-contact-centers"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"561499","title":"All Other Business Support Services","slug":"all-other-business-support-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Customer Support Representative - Non-remote","description":"The Customer Support Representative Position:\nOur goal at House Jet is to have the best customer service in the world and retain clients for life. As a customer service representative you will empower our clients to succeed by teaching them how to operate and effectively master our software. You will answer client and internal tickets, emails, and phone calls efficiently and effectively.\nAs an Customer Service Representative\nYou will:\nBe passionate about coaching clients, customer success, and experience\nSolve problems with curiosity and creativity\nEmbrace challenges and change\nCommit to getting better every day\nInvest in relationships with customers and colleagues\nContribute to a positive team environment\nYou will execute on the following responsibilities:\nWork collaboratively in a team managing a base of customers\nAscertain customer goals and collaborate on customized strategic plans while driving customer accountability\nEngage customers resolving inquiries by aligning customers with the right resources\nEngage customers via strategy onboarding calls, securing buy-in for customer execution\nAnswer client tickets\nReply to live client chat\nOnboard clients effectively\nMaintain Strong KPI’s\nAttend Weekly and Daily Meetings\nA strong candidate will bring:\nRelatable work experience.\nMust be computer/software savvy.\nFast learning.\nAttention to details.\nQuick critical thinking\nMust be able to work independently and as a team member.\nPluses:\nExperience at a SaaS organization\nLicensed Real Estate agent or equivalent experience\nWe are located at 440 South Jefferson Ave, Springfield, MO\nCompensation: $15 - 18 per hour. Benefits including company sponsored health, dental and vision insurance along with paid time off and holidays.\nWork hours 8:30 – 5:30 Monday through Friday.\nJob Type: Full-time\nPay: $15.00 - $18.00 per hour\nBenefits:\nDental insurance\nHealth insurance\nPaid time off\nPaid training\nVision insurance\nSchedule:\n8 hour shift\nDay shift\nMonday to Friday\nNo nights\nNo weekends\nApplication Question(s):\nHow many years experience do you have working in customer support?\nAbility to Commute:\nSpringfield, MO 65806 (Required)\nAbility to Relocate:\nSpringfield, MO 65806: Relocate before starting work (Required)\nWork Location: In person","datePosted":"2026-04-12T21:11:46.086Z","dateModified":"2026-04-12T21:11:46.086Z","hiringOrganization":{"@type":"Organization","name":"Housejet","sameAs":"https://jobsearcher.com"},"jobLocationType":"TELECOMMUTE","applicantLocationRequirements":{"@type":"Country","name":"US"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Springfield","addressRegion":"MO","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"dee1d0174d3a6fc2085d6c21"},"url":"https://jobsearcher.com/jobs/dee1d0174d3a6fc2085d6c21"}}