Customer Service & Sales Associate

PrideStaff is seeking a friendly, customer-focused Customer Service & Sales Associate for a specialized mobility equipment retailer in San Diego. This role serves as the first point of contact for customers entering the showroom and helps individuals and families identify mobility solutions that best meet their needs. The ideal candidate has strong retail customer service experience and is comfortable recommending products, upselling accessories, and presenting alternative solutions such as rentals when appropriate.Key ResponsibilitiesGreet customers and provide a welcoming showroom experienceIdentify customer needs and recommend appropriate mobility productsDemonstrate product features and explain available optionsUpsell accessories and complementary products when appropriatePresent alternative solutions such as rental options when applicableMaintain product knowledge across available mobility devices and accessoriesProcess sales transactions and assist customers with order detailsMaintain an organized showroom and assist with merchandising displaysProvide general administrative and customer service supportQualificationsPrevious retail customer service or retail sales experience requiredStrong interpersonal and communication skillsComfortable discussing product options and recommending solutionsAbility to learn technical product information and explain it clearly to customersProfessional, patient, and empathetic approach to customer interactionsAbility to work in a fast-paced retail environmentPhysical RequirementsAbility to lift up to 50 pounds with assistancePreferred QualificationsExperience working in retail environments such as medical equipment, specialty retail, or customer service-focused storesComfortable working with customers who may have mobility challenges or medical needsPositive, dependable, and service-oriented mindset