Automotive Service Advisor

Service AdvisorDo you love working with people, solving problems, and being the go?to expert? Ready to work with an iconic luxury brand in a high?energy, team?driven environment? Audi Reno Tahoe is looking for a Service Advisor who brings great vibes, strong communication, and a passion for creating standout customer experiences.We're part of the Findlay Automotive Group, one of the fastest?growing dealer groups in the Southwestand we're just getting started. Our service drive is busy, our customers are loyal, and our team takes pride in doing things the right way while having fun along the way.Your MissionAs a Service Advisor, you're the face of the service departmentthe person who makes customers feel welcomed, heard, and confident in their Audi experience. From arrival to delivery, you'll guide customers through the service process with clarity, professionalism, and a concierge?level approach.If you enjoy fast-paced days, building relationships, and being at the center of the action, this role is for you.What You'll Be DoingCreate a warm, professional first impression in the service driveOwn the customer experience from write?up to vehicle deliveryClearly explain services, timelines, and recommendationsno confusion, no surprisesCoordinate with technicians to keep work flowing smoothly and efficientlyMaximize technician schedules while keeping customer satisfaction top?tierProvide white?glove support for phone calls and in?person questionsFollow up with customers to ensure they leave happyand come backWhat We're Looking ForA friendly, outgoing personality with great people skillsAutomotive dealership experience preferred (service drive experience a big plus!)Strong organization and multitasking abilitiesConfidence communicating with both customers and internal teamsA customer?first mindset with a take?ownership attitudeValid in?state driver's licenseWhy You'll Love Working HereCompetitive pay with generous commissions & bonus potentialMedical, dental, and vision insurance401(k) retirement planPaid time off and vacationSupportive leadership and a positive team cultureReal career growth within the Findlay Automotive GroupReady to Join the Team?If you're looking for a role where your personality matters, your performance is rewarded, and no two days are the same Audi Reno Tahoe is the place for you.Apply today and let's drive your career forward.