Field Service Representative, Health Program Rep Intermediate

Working Title: Field Service RepresentativeJob Class: Health Program Representative IntermediateAgency: Health DepartmentJob ID: 93902Location: VariousTelework Eligible: YesFull/Part Time: Full-TimeRegular/Temporary: UnlimitedWho May Apply: This vacancy is open for bids and for all qualified job seekers simultaneously. Bidders will be considered through 05/19/2026Date Posted: 05/13/2026Closing Date: 05/26/2026Hiring Agency: Minnesota Health DepartmentDivision/Unit: Health Improvement / Health Policy and Chronic DiseaseWork Shift/Work Hours: Day Shift / 8:00 A.M. - 4:30 P.M.Days of Work: Monday - FridayTravel Required: Yes - Up to 25% of the timeSalary Range: $28.26 - $41.43 / hourly; $59,006 - $86,505 / annuallyClassified Status: ClassifiedBargaining Unit/Union: 214 - MN Association of Professional Employees (MAPE)FLSA Status: NonexemptDesignated in Connect 700 Program for Applicants with Disabilities: YesThe work you'll do is more than just a job.At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.The Minnesota Department of Health’s Minnesota Cancer Reporting System (MCRS) is seeking a Field Representative to play a critical role in supporting the facilitation and continuity of the MCRS by ensuring the complete, accurate, and timely collection of cancer data. MCRS serves as the state’s comprehensive, legislatively mandated cancer surveillance and reporting system.The incumbent will identify, collect, and synthesize cancer and other reportable condition data from medical records and pathology reports in alignment with national standards, while providing training and education to reporting facility staff on proper cancer data ascertainment and reporting practices. The position will also conduct ongoing quality assurance activities to maintain the accuracy and completeness of cancer data, ensuring its reliability for public health policy, planning, cancer research, environmental studies, and cancer control efforts. In addition, this position serves as a technical expert and liaison between MCRS and statewide health facilities, offering guidance on cancer data collection, coding, and staging.Primary responsibilities include:Ensure all reportable cases have complete and accurate records, including staging and treatment information, in a timely manner. All staging and treatment information must adhere to national and state regulated reporting standards for that specific diagnosis and time period.For assigned facilities and areas of the state (MN and non-MN), identify, collect, ascertain, interpret, analyze, code and summarize complex patient data for submission to the MCRS.Conduct routine and ongoing data quality assurance.Act as liaison between the MCRS central office and multiple professional audiences (hospital registries and laboratories, private laboratories, physician offices).Train and act as a liaison to institution-employed contacts/tumor registrarsMDH relies heavily on grant funding, in addition to state appropriated dollars. As an agency, we continually monitor funding levels and navigate some degree of uncertainty related to grant cycles and the impact of the grant funding on program priorities.This position is currently funded and approved to be filled. While the position is funded at this time, future funding is dependent on the continuation of our funding sources. The Minnesota Department of Health works proactively to sustain programs and maintain our workforce, to avoid reductions in force to the very best of our ability. In the event of a loss of funding resulting in a necessary workforce reduction, that process is governed by our collective bargaining agreements and compensation plans.Minimum QualificationsOne (1) year of experience serving as a cancer registrar in either a hospital or central cancer registry.Candidates must meet one of the following pathways:Currently certified Oncology Data Specialist (ODS) through the National Cancer Registrars Association (NCRA)Current ODS Certification may count towards one (1) year experience requirement. ORGraduate of an NCRA-accredited Cancer Management Program (CMP) who has not yet taken or passed the ODS certification exam.Must obtain ODS certification within six (6) months of hire as a condition of continued employment.If certification is not achieved within this timeframe, the employee’s probationary period will be extended for an additional six (6) months. ORPossession of one of the following credentials:Certified Hematology and Oncology Coder (CHONC)Registered Health Information Administrator (RHIA)Registered Health Information Technician (RHIT)Licensed Registered Nurse (RN)Other comparable health information or clinical credential demonstrating a foundation in medical data abstraction, coding, and terminology.Candidates qualifying under this pathway must obtain ODS certification within six (6) months of hire as a condition of continued employment. Minimum qualifications to be assessed at interview:Ability to establish and maintain effective working relationships with healthcare providers, registrars, laboratory personnel, and other internal and external partners.Strong written and verbal communication skills, including the ability to explain complex technical or reporting requirements to diverse audiences.Demonstrated organizational skills and ability to independently manage multiple priorities, deadlines, and detailed work in a fast-paced environment.Preferred QualificationsCertified Oncology Data Specialist (ODS) with at least one year of experience in a central or hospital cancer registry.Experience using and assessing cancer registry software programs.Experience with data abstraction.Experience in reviewing, processing, and interpreting large volumes of similar material via computer screen or paper copy.Matching records, detecting discrepancies, and making correct adjustments accurately and rapidlyAdditional RequirementsThis position requires successful completion of a background check and employment reference check.Under U.S. Citizen and Immigration Services regulations, the successful candidate must be able to accept work in the U.S. by the day employment begins. This agency is unable to offer H-1B sponsorship. How To ApplySelect “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to http://www.mn.gov/careers.ContactIf you have questions about this position, contact Kaitlyn Crowley at katie.crowley@state.mn.us or 651-201-5984.To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Kaitlyn Crowley at katie.crowley@state.mn.us.If you are an individual with a disability and need an accommodation for an interview, you may contact the Department of Health ADA Coordinator at health.hr.ada@state.mn.us.About Health DepartmentCome work for one of the best public health systems in the nation and you will contribute to our mission to protect, maintain and improve the health of all Minnesotans. We are working hard to achieve our vision for health equity in Minnesota, where all communities are thriving, and all people have what they need to be healthy. Our collaborative, mission-driven work environment is a major factor in promoting a high level of employee health awareness, employee longevity and job satisfaction.Working together to improve the state we love. What do Minnesota's State employees have in common?A sense of purpose in their workConnection with their coworkers and communitiesOpportunities for personal and professional growthBenefitsAs an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.Your benefits may include:Paid vacation and sick leave 12 paid holidays each year Low-cost medical, dental, vision, and prescription drug plansFertility care, including IVFDiabetes careDental and orthodontic care for adults and children 6 weeks paid leave for parents of newborn or newly adopted childrenPension plan that provides income when you retire (after working at least three years)Employer paid life insurance to provide support for your family in the event of deathShort-term and long-term disability insurance that can provide income if you are unable to work due to illness or injuryTax-free expense accounts for health, dental, and dependent care Resources that provide support and promote physical, emotional, social, and financial well-beingSupport to help you reach your career goals:Training, classes, and professional developmentFederal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)Employee Assistance Program (EAP) for work/life support:A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performanceCommon sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issuesDaily Living/Convenience Services: Chore services, home repair, trip planning, child/elder carePrograms, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.EQUAL OPPORTUNITY EMPLOYERSMinnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.Applicants With DisabilitiesMinnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email careers@state.mn.us and let us know the support you need.