{"schemaVersion":"jobsearcher.job.v1","id":"de4b2fc2705a3cc5a75b14b0","url":"https://jobsearcher.com/jobs/de4b2fc2705a3cc5a75b14b0","canonicalUrl":"https://jobsearcher.com/jobs/de4b2fc2705a3cc5a75b14b0","title":"Data Entry Assistant","description":"This Nonprofit Organization is in the higher education community and offers career growth and advancement opportunities in a friendly environment while learning the basics of a public service organization. The Data Entry Assistant is responsible for the timely and accurate processing of information and serving as the liaison between the department and external clients. You will perform administrative and operational support tasks that may include: processing and filing documents, maintaining databases, and assisting users with account access/onboarding.\nResponsibilities:\nDrive customer activations to successful release by managing scope, training, timeline, and the client relationship.\nCoach clients on file formatting, administration, reporting, and submission of files.\nBuild profiles, document progress and provide administrative support.\nEducate clients on best practices to maximize the value of the services.\nSupport clients with file and data inquiries such as file errors and warnings, updating inaccurate data, and submission schedules.\nIdentify and propose updates to implementation documentation.\nProcess and analyze data files to ensure they meet organizational data integrity standards and compliance reporting requirements, as appropriate.\nParticipate in department meetings, trainings, and other formal and informal events.\nCollaborate with the Audit Resource Center and department leadership on escalations and support calls.\nFollow and refine best practices to ensure alignment between product, relationship management, and operations about service implementations.\nPlan, manage, and communicate the progress of the implementation, both internally and externally.\nManage client touchpoint frequency and training to ensure a complete and comprehensive onboarding experience.\nAnswer inbound inquiries using multiple communication channels (email, phone, etc.) and thoroughly document details in Salesforce.\nEffectively communicate with internal and external customers to ensure complete, accurate, and timely responses/resolution.\nDemonstrate openness to new perspectives and ideas.\nBuild trust with internal and external stakeholders by demonstrating consistency between words and actions.\nPosition may be required to perform other duties as required. These essential functions are representative of those that must be met by an individual to successfully perform the job. Reasonable accommodations will be made to enable individuals with disabilities to perform these essential functions.\nQualifications:\nSome college, or an equivalent combination of education and experience, including through military service, will be considered.\n0-2 years of experience in customer service or client management.\nCompetency with computer skills (e.g., for databases, web applications, and email).\nExperience working with Microsoft Office Suite (with a focus on Outlook and Excel).\nStrong critical thinking and active listening skills.\nStrong verbal and written communication skills.\nDemonstrated ability to adapt to changing priorities and procedures.\nMust live within a commutable distance to Herndon, VA\n#GA\nJob Type: Full-time\nPay: $15.50 - $16.00 per hour\nBenefits:\n401(k)\nDental insurance\nFlexible schedule\nHealth insurance\nPaid time off\nVision insurance\nApplication Question(s):\nThis is a fully remote opportunity, with occasional travel to the headquarters in Herndon, Virginia. Is that doable for you?\nExperience:\ndata verification: 1 year (Preferred)\nData entry: 1 year (Preferred)\nWork Location: Hybrid remote in Herndon, VA 20171","company":"Rocs","rawCompany":"rocs","city":"Reston","state":"VA","isRemote":false,"isActive":false,"createdAt":"2026-07-21T12:26:22.968Z","occupations":[{"code":"43-9061.00","title":"Office Clerks, General","slug":"office-clerks-general"},{"code":"43-9021.00","title":"Data Entry Keyers","slug":"data-entry-keyers"},{"code":"43-9199.00","title":"Office and Administrative Support Workers, All Other","slug":"office-and-administrative-support-workers-all-other"}],"industries":[{"code":"561499","title":"All Other Business Support Services","slug":"all-other-business-support-services"},{"code":"561110","title":"Office Administrative Services","slug":"office-administrative-services"},{"code":"561410","title":"Document Preparation Services","slug":"document-preparation-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Data Entry Assistant","description":"This Nonprofit Organization is in the higher education community and offers career growth and advancement opportunities in a friendly environment while learning the basics of a public service organization. The Data Entry Assistant is responsible for the timely and accurate processing of information and serving as the liaison between the department and external clients. You will perform administrative and operational support tasks that may include: processing and filing documents, maintaining databases, and assisting users with account access/onboarding.\nResponsibilities:\nDrive customer activations to successful release by managing scope, training, timeline, and the client relationship.\nCoach clients on file formatting, administration, reporting, and submission of files.\nBuild profiles, document progress and provide administrative support.\nEducate clients on best practices to maximize the value of the services.\nSupport clients with file and data inquiries such as file errors and warnings, updating inaccurate data, and submission schedules.\nIdentify and propose updates to implementation documentation.\nProcess and analyze data files to ensure they meet organizational data integrity standards and compliance reporting requirements, as appropriate.\nParticipate in department meetings, trainings, and other formal and informal events.\nCollaborate with the Audit Resource Center and department leadership on escalations and support calls.\nFollow and refine best practices to ensure alignment between product, relationship management, and operations about service implementations.\nPlan, manage, and communicate the progress of the implementation, both internally and externally.\nManage client touchpoint frequency and training to ensure a complete and comprehensive onboarding experience.\nAnswer inbound inquiries using multiple communication channels (email, phone, etc.) and thoroughly document details in Salesforce.\nEffectively communicate with internal and external customers to ensure complete, accurate, and timely responses/resolution.\nDemonstrate openness to new perspectives and ideas.\nBuild trust with internal and external stakeholders by demonstrating consistency between words and actions.\nPosition may be required to perform other duties as required. These essential functions are representative of those that must be met by an individual to successfully perform the job. Reasonable accommodations will be made to enable individuals with disabilities to perform these essential functions.\nQualifications:\nSome college, or an equivalent combination of education and experience, including through military service, will be considered.\n0-2 years of experience in customer service or client management.\nCompetency with computer skills (e.g., for databases, web applications, and email).\nExperience working with Microsoft Office Suite (with a focus on Outlook and Excel).\nStrong critical thinking and active listening skills.\nStrong verbal and written communication skills.\nDemonstrated ability to adapt to changing priorities and procedures.\nMust live within a commutable distance to Herndon, VA\n#GA\nJob Type: Full-time\nPay: $15.50 - $16.00 per hour\nBenefits:\n401(k)\nDental insurance\nFlexible schedule\nHealth insurance\nPaid time off\nVision insurance\nApplication Question(s):\nThis is a fully remote opportunity, with occasional travel to the headquarters in Herndon, Virginia. Is that doable for you?\nExperience:\ndata verification: 1 year (Preferred)\nData entry: 1 year (Preferred)\nWork Location: Hybrid remote in Herndon, VA 20171","datePosted":"2026-07-21T12:26:22.968Z","dateModified":"2026-07-21T12:26:22.968Z","hiringOrganization":{"@type":"Organization","name":"Rocs","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Reston","addressRegion":"VA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"de4b2fc2705a3cc5a75b14b0"},"url":"https://jobsearcher.com/jobs/de4b2fc2705a3cc5a75b14b0"}}