Scale House Attendant

DescriptionLee County is seeking a reliable and customer-focused Scale House Attendant to join our Solid Waste Division at the Waste-to-Energy Facility.In this role, you will be the first point of contact for customers and drivers arriving at the facility. You will record vehicle weights, complete load screenings, monitor safety equipment, and help direct traffic flow through the scales. Your work ensures safe, accurate, and efficient operations every day.This position is ideal for someone who is organized, comfortable working in a fast-paced environment, and enjoys providing helpful customer service while handling detailed tasks.Duties and ResponsibilitiesWhat You Will DoOperate the computerized scale system and weigh vehicles entering and leaving the facilityRecord and maintain accurate tare weights and load informationGreet customers, answer questions, and guide them through the scale processPerform initial load screenings and monitor radiation detection equipmentDetermine charges based on load size and weight; collect and reconcile cash paymentsPrepare tickets, receipts, deposits, and daily cash reportsDirect vehicle traffic across three scales and a bypass lane to ensure safe flowOpen and close the scale house and perform routine inspectionsKeep scale house and surrounding area clean, organized, and safeAssist with creating and updating Standard Operating Procedures (SOPs)Support Solid Waste staff by compiling records for regulatory or reporting needsPerform preventive checks on the scale and scale system and report issuesMaintain inventory of scale house suppliesPerform other related duties as assignedEducation, Experience, LicensingWhat We’re Looking ForAny combination of education and experience equivalent to a high school diploma or GEDOne (1) year of fast-paced, professional customer service or similar experienceMust possess a valid driver’s license and an acceptable driving recordStrong communication and customer-service skillsAbility to work independently and make sound decisions during daily operationsBasic computer skills, including Word, Outlook, and scale softwareComfort working around large vehicles and outdoor conditionsPreferred Skills And QualitiesExperience handling cash or performing reconciliationFamiliarity with waste industry operations or scale systemsAbility to stay organized, multitask, and maintain accuracy in a busy environmentPositive attitude and willingness to learn new proceduresSupplemental InformationWork ScheduleWork Schedule: Monday–Friday, 10:15 AM – 6:15 PMRotating Saturdays, 5:45 AM – 12:15 PMWhy Join Us?As a Scale Operator, you help keep an essential public facility running safely and efficiently. You will work with a supportive team, learn technical skills in scale operations and waste management, and play an important role in serving customers and the community.About The DepartmentThe Lee County Solid Waste Department provides safe, efficient, and environmentally responsible waste and recycling services to our community. The department oversees collection, disposal, recycling, and sustainability programs that protect natural resources and support a cleaner future for Lee County.About Lee CountyLee County is located in beautiful Southwest Florida and is home to over 800,000 residents. We are dedicated to serving our community with high-quality services and a focus on sustainability and innovation. Join us in making Lee County a great place to live, work, and visit. Find out more about Lee County at Lee County Government.Emergency Response/Recovery ActivitiesAll County employees are required to work before, during, or after an emergency as needed. This may include temporarily being assigned to work and performing duties outside of the normal scope of their position, location and work schedule to fit the needs of the County and its citizens.DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this classification. All positions are subject to a criminal background check. A conviction in and of itself may not necessarily preclude employment. Some positions may be subject to a pre-employment drug screening. Certain service members and veterans, and the spouses and family members of such service members and veterans, who claim and meet eligibility requirements of veterans preference, receive preference and priority in employment and are encouraged to apply. Lee County Board of County Commissioners offers a comprehensive, and affordable benefits package. Our Board works in the best interest of employees and strives to provide the most complete, high-quality benefits package available at the lowest possible cost to the employee. Our Board continues to remain steadfast in maintaining one of the lowest levels of employee costs in our area.Lee County's benefits package is offered to both regular Full-time positions and Part-time positions that are regularly scheduled to work 60 hours or more bi-weekly. Medical benefits may be offered to On-Call, Temporary, Seasonal, and Intern employees who meet the Affordable Care Act eligibility criteria.Lee County employees eligible to participate in the Florida Retirement System (FRS) are required to contribute 3% of each paycheck to FRS. If you have retired from the Florida Retirement Pension plan you will not be eligible for renewed membership in either of the FRS retirement plan options. Retirees of the Investment Plan are eligible for renewed membership in the Investment Plan only. FRS reemployment rules apply for both.Below is a brief breakdown of what's included in the benefits package that is offered to our employees.For a more detailed look into our benefits package, please click visit our webpage at www.leegov.com/hr/Documents/Employee%20Benefits/2024%20Benefits/FULLTIME%20ACTIVE%20LCBOCC%202024%20Plan%20Year%20OE%20Guide%20FINAL%20AON%202023.09.12.pdf.To view our employee paid premiums, please visit: https://www.leegov.com/hr/Documents/Employee%20Benefits/2024%20Benefits/2024%20Active%20Employee%20Rates.pdfHealth Benefits Medical Insurance Plans include, but are not limited to: routine, preventative, mental health, hospitalization, and prescription drug benefits. Vision, Fitness, Weight Management, Natural Products and Services, and Hearing discount programs available. Dental Insurance Vision Insurance Flexible Spending Accounts Medical Reimbursement Account Dependent Care Reimbursement Account Pharmacy, including Mail-Order Pharmacy Informed Health Lines (Nurse Hotline) Basic Life Insurance (1x or 2x Annual Salary at no cost to employee) Optional Life Insurance Long-Term Disability (60% of pre-disability salary at no cost to employee) Short-Term Disability Sick Leave Pool Flu vaccinations Wellness ProgramsFinancial Benefits Florida Retirement System (FRS) Two Retirement Plan Options: FRS Pension Plan (Defined Benefit) FRS Investment Plan (Defined Contribution) Deferred Compensation (457) Plans Financial Savings/Management Programs Eligible for membership with Suncoast Credit Union Employee Leave Benefits Holiday Pay - 11 Paid Holidays Annually Paid Sick Leave Paid Vacation Leave Bereavement & Civic Duty Leave Family and Medical Leave Military Family & Medical Leave Educational LeaveEmployee Assistance ProgramServices available to employees that offers guidance, support, resources and information for personal and work-life issues. Confidential and provided at no charge to employees and their dependents.United Way 2-1-1 (Lee County Employee Resource Program)Lee County BOCC has partnered with United Way 211 to provide an Employee Resource Program which assists BoCC employees who may be experiencing distress due to economic hardship, health or other factors.Educational AssistanceReimbursement for coursework taken at an accredited college or university that is designed to enhance the knowledge, skills and abilities relating to the official duties that the employees perform.01Are you able to work the required schedule: Monday–Friday 10:15 AM–6:15 PM and rotating Saturdays 5:45 AM–12:15 PM?YesNo02Which best describes your experience working in customer service? (Be sure to include this experience in your work history.)No experienceLess than 1 year1 year2–3 yearsMore than 3 years03How much experience do you have handling cash or reconciling payments?No experienceLess than 1 year1–2 yearsMore than 2 years04Do you possess a valid driver's license with an acceptable driving record?YesNo Required Question