Temporary Administrative Assistant, Physician Services

Care Dimensions has a truly meaningful purpose – to provide compassionate care to our patients who are faced with an advanced or end-of-life illness. Since 1978, Care Dimensions has been a driving force in expanding access to hospice and palliative care in Massachusetts. At Care Dimensions, we invest in people who take pride in caring and supporting. We support and strengthen our people with extensive training, teamwork and technology. Our values are embedded in our work, each and every day: Compassion, Excellence, Collaboration, Integrity, Responsiveness, Innovation. As part of the Care Dimensions team, you'll gain the support and inspiration for a career you'll find meaningful every day. Temporary Full time position, based out of Danvers, MA This temporary assignment is for the timeframe of September through December, performing a broad range of office functions to facilitate the smooth and efficient operation of Physician Services department. This position supports hospice, palliative care, and primary care providers and is an integral member of the Physician Services Team. The position provides administrative support to providers in the field, interacting with referral sources, and providing excellent customer service to our patients. How You'll Contribute: Responds to telephone inquiries regarding Physician Services. Registers patient in electronic medical record, verifying insurance and eligibility, and confirming appointments. Provides administrative support to the physicians including patient assignment, scheduling patient visits, and making follow up phone calls to patients and families. Contact team members in the field to convey messages and needed information. Obtains medical records from hospitals and physician offices as needed by physicians and advanced practice clinicians. Maintains proficiency with the Electronic Health Record. Prepares and/or edits documents such as letters, reports, forms, policies, charts, presentations, and spreadsheets using MS word, Excel, PowerPoint and other appropriate software. What You will Bring: High school diploma required, Associate's degree preferred. Minimum of one year of experience in a medical facility or medical office setting. Demonstrated skill in managing communications and coordinating activities in a multi-disciplinary setting. Excellent organizational skills, ability to work under pressure, manage competing priorities and meet deadlines. Proficiency in MS Office/Excel/PowerPoint/Outlook and agency specific systems and databases required. Proven customer service skills dealing with a health care service provider. Ability to exercise independent judgment including the handling of highly confidential medical information. Excellent interpersonal skills with the ability to function as a member of a team. #INDOTHER Benefits are offered to employees that are scheduled to work 20+ hours/week, which include a generous earned time (vacation days) program, tuition reimbursement, scholarship programs, student loan paydown program, two retirement plans, in addition to medical/dental/vision/life/disability insurance, and so much more! Care Dimensions is an Equal Opportunity Employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We strongly encourage people of color, those that identify as part of the LGBTQ+ community, veterans, and individuals with different abilities to apply. Applicants needing a reasonable accommodation during any part of the interview process may request one. The more inclusive we are, the better our work will be.