{"schemaVersion":"jobsearcher.job.v1","id":"dd4921871486d3cb54b960ee","url":"https://jobsearcher.com/jobs/dd4921871486d3cb54b960ee","canonicalUrl":"https://jobsearcher.com/jobs/dd4921871486d3cb54b960ee","title":"Managed Services Network Support Engineer","description":"Grow with NCC Our Core Values Client Focus Committed to increasing client satisfaction, sets achievable client expectations, assumes responsibility for solving client problems, ensures commitments to clients are met, builds client confidence, solicits opinions and ideas from clients, and responds to internal clients. Driven Tackles problems and takes independent action seeks out new responsibilities, acts on opportunities, generates new ideas, practices self-development, targets and achieves results, sets challenging goals, prioritizes tasks, overcomes obstacles, accepts accountability, and motivates others. Dynamic Adapts to change, is open to new ideas, takes on new responsibilities, handles pressure, is energetic and energizing, and continually progresses through effective action. Impeccable Is attentive to detail and accuracy, is committed to excellence, looks for improvements continuously, finds the root cause of problems, owns or acts on problems, maintains a pleasant and professional image. Integrity Deals with others in a straightforward and honest manner are accountable for actions, maintain confidentiality, support company values, convey good news and bad, and consistently exercise sound judgment. We’re looking for outstanding individuals to fill key positions that help make our company strong. Each of NCC data’s employees holds firm to our Core Values, and in return, enjoys a rewarding career doing what they do best.\n\nManaged Services Network Support Engineer\nOffice Location: Addison, Texas\nPosition Classification:\nHealth insurance\n401K\nDental\nPosition Purpose\nTechnical Support Specialist will be responsible for the configuration, implementation, and maintenance of various technologies at a customer’s site. Will focus on the administration of server infrastructure to include servers and software applications. Will assess, identify, and install appropriate solutions to be integrated into the LAN/WAN operation and make recommendations for other solutions as needed.\nEducation/Certifications:\nVM Ware (minimum 2 years experience with deployment – P2V experience)\nExchange 03/07/10 Knowledge (minimum 5 years experience with deployment and migration)\nMCSE desired\nDNS/AD/DC Knowledge\nCollege Degree Desired\nSpecial Knowledge/Skills:\nSeveral years experience with all Windows Server platforms and other Server platforms with experience in directory services (Particularly in Server installation, Setup, and application management.\nWilling to travel to various customer sites on a daily basis.\nExceptional attention to detail, analytical, and problem-solving skills.\nBackground in messaging systems preferred. Must be literate in Windows operating systems.\nAbility to relate technical knowledge to non-technical clients.\nKnowledge of LAN/WAN configurations to include experience with Cisco routers & switches, internet firewalls, and wireless technology.\nBasic Windows skills.\nExperience in setting up and managing ALL versions of Exchange Server.\nAdvanced hardware & software troubleshooting skills.\nExperience installing, configuring and maintaining all manners of server hardware and associated network equipment, including SCSI, RAID, and I/O topology.\nStrong familiarity with TCP/IP protocol and experience in DNS and DHCP.\nKnowledge of web-based application delivery tools, including IIS.\nAbility to communicate effectively with various levels of user personnel.\nQuality customer service skills, a VERY strong work ethic, and is a team player with the ability to work well independently.\nAbove Average organization skills, excellent communication skills, and can demonstrate problem-solving skills and a willingness to listen and learn.\nExperience:\nFive or more years of server systems experience is preferred.\nMajor Responsibilities and Duties:\nDesign, planning, installation, documentation, and implementation of various LANs to include servers, routers, switches, and software applications.\nDevelops, maintains, and monitors procedures for all server backups.\nPlans and coordinates the distribution of client/server software and service packs.\nMakes recommendations for new equipment, software, and services to purchase and works with various vendors for procurement.\nPerform on-site and remote technical support.\nAssist in the asset management of all hardware and software resources.\nMaintains excellent communication with all key stakeholders.\nCreates and maintains procedures and good technical documentation.\nProvides emergency on-call support.\nDesigns and implements all security-related functions for Windows-based servers.\nResponsible for designing logging, audit reports, and reporting metrics.\nResponsible for maintaining warranty and maintenance contracts on all related hardware/software that reside on Windows servers.\nOversees the maintenance of proper licensing for all software that resides on the servers.\nDevelops and manages infrastructure environmental requirements for servers.\nMaintains server helpdesk knowledge base.\nExecutes performance tuning on all servers\nManages remote access to client servers.\nEquipment Used:\nPersonal Computer\nServers\nNetworks Switches & Routers\nWorking Conditions: Mental Demands/Physical Demands/Environmental Factors\nA large number of telephone calls and several tasks open simultaneously.\nMaintaining composure under pressure is a necessity at all times. After-hours and weekend work will be required for maintenance, upgrades, and installations.","company":"Ncc Data","rawCompany":"ncc data","city":"Addison","state":"TX","isRemote":false,"isActive":false,"createdAt":"2026-08-05T11:22:49.901Z","occupations":[{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"},{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"518210","title":"Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services","slug":"computing-infrastructure-providers-data-processing-web-hosting-and-related-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Managed Services Network Support Engineer","description":"Grow with NCC Our Core Values Client Focus Committed to increasing client satisfaction, sets achievable client expectations, assumes responsibility for solving client problems, ensures commitments to clients are met, builds client confidence, solicits opinions and ideas from clients, and responds to internal clients. Driven Tackles problems and takes independent action seeks out new responsibilities, acts on opportunities, generates new ideas, practices self-development, targets and achieves results, sets challenging goals, prioritizes tasks, overcomes obstacles, accepts accountability, and motivates others. Dynamic Adapts to change, is open to new ideas, takes on new responsibilities, handles pressure, is energetic and energizing, and continually progresses through effective action. Impeccable Is attentive to detail and accuracy, is committed to excellence, looks for improvements continuously, finds the root cause of problems, owns or acts on problems, maintains a pleasant and professional image. Integrity Deals with others in a straightforward and honest manner are accountable for actions, maintain confidentiality, support company values, convey good news and bad, and consistently exercise sound judgment. We’re looking for outstanding individuals to fill key positions that help make our company strong. Each of NCC data’s employees holds firm to our Core Values, and in return, enjoys a rewarding career doing what they do best.\n\nManaged Services Network Support Engineer\nOffice Location: Addison, Texas\nPosition Classification:\nHealth insurance\n401K\nDental\nPosition Purpose\nTechnical Support Specialist will be responsible for the configuration, implementation, and maintenance of various technologies at a customer’s site. Will focus on the administration of server infrastructure to include servers and software applications. Will assess, identify, and install appropriate solutions to be integrated into the LAN/WAN operation and make recommendations for other solutions as needed.\nEducation/Certifications:\nVM Ware (minimum 2 years experience with deployment – P2V experience)\nExchange 03/07/10 Knowledge (minimum 5 years experience with deployment and migration)\nMCSE desired\nDNS/AD/DC Knowledge\nCollege Degree Desired\nSpecial Knowledge/Skills:\nSeveral years experience with all Windows Server platforms and other Server platforms with experience in directory services (Particularly in Server installation, Setup, and application management.\nWilling to travel to various customer sites on a daily basis.\nExceptional attention to detail, analytical, and problem-solving skills.\nBackground in messaging systems preferred. Must be literate in Windows operating systems.\nAbility to relate technical knowledge to non-technical clients.\nKnowledge of LAN/WAN configurations to include experience with Cisco routers & switches, internet firewalls, and wireless technology.\nBasic Windows skills.\nExperience in setting up and managing ALL versions of Exchange Server.\nAdvanced hardware & software troubleshooting skills.\nExperience installing, configuring and maintaining all manners of server hardware and associated network equipment, including SCSI, RAID, and I/O topology.\nStrong familiarity with TCP/IP protocol and experience in DNS and DHCP.\nKnowledge of web-based application delivery tools, including IIS.\nAbility to communicate effectively with various levels of user personnel.\nQuality customer service skills, a VERY strong work ethic, and is a team player with the ability to work well independently.\nAbove Average organization skills, excellent communication skills, and can demonstrate problem-solving skills and a willingness to listen and learn.\nExperience:\nFive or more years of server systems experience is preferred.\nMajor Responsibilities and Duties:\nDesign, planning, installation, documentation, and implementation of various LANs to include servers, routers, switches, and software applications.\nDevelops, maintains, and monitors procedures for all server backups.\nPlans and coordinates the distribution of client/server software and service packs.\nMakes recommendations for new equipment, software, and services to purchase and works with various vendors for procurement.\nPerform on-site and remote technical support.\nAssist in the asset management of all hardware and software resources.\nMaintains excellent communication with all key stakeholders.\nCreates and maintains procedures and good technical documentation.\nProvides emergency on-call support.\nDesigns and implements all security-related functions for Windows-based servers.\nResponsible for designing logging, audit reports, and reporting metrics.\nResponsible for maintaining warranty and maintenance contracts on all related hardware/software that reside on Windows servers.\nOversees the maintenance of proper licensing for all software that resides on the servers.\nDevelops and manages infrastructure environmental requirements for servers.\nMaintains server helpdesk knowledge base.\nExecutes performance tuning on all servers\nManages remote access to client servers.\nEquipment Used:\nPersonal Computer\nServers\nNetworks Switches & Routers\nWorking Conditions: Mental Demands/Physical Demands/Environmental Factors\nA large number of telephone calls and several tasks open simultaneously.\nMaintaining composure under pressure is a necessity at all times. After-hours and weekend work will be required for maintenance, upgrades, and installations.","datePosted":"2026-08-05T11:22:49.901Z","dateModified":"2026-08-05T11:22:49.901Z","hiringOrganization":{"@type":"Organization","name":"Ncc Data","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Addison","addressRegion":"TX","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"dd4921871486d3cb54b960ee"},"url":"https://jobsearcher.com/jobs/dd4921871486d3cb54b960ee"}}