{"schemaVersion":"jobsearcher.job.v1","id":"dcb4f76afd2fa842c6388233","url":"https://jobsearcher.com/jobs/dcb4f76afd2fa842c6388233","canonicalUrl":"https://jobsearcher.com/jobs/dcb4f76afd2fa842c6388233","title":"Desktop Support Analyst","description":"Job Title : Desktop Support Analyst\nLocation : Malvern, PA 19355\nDuration : 12+ months\nJob Description:\n· Exp. in End User Computing (EUC)\n· Exp. in onsite physical hands support\n· Exp. in onsite feet technical support\n· Exp. in Hardware Support\n· Exp. in Software Support\nResponsibilities:\n· Provide onsite physical hands & feet technical support to Company Authorized Users\n· Resolve incidents and problems associated with EUC devices.\n· Perform reactive troubleshooting to effectively identify potential incidents or problems and attempt to eliminate them to occur in the future.\n· Setup new hire devices - desktops/laptops and install any applications needed as per the user onboarding request.\n· Install, upgrade and repair EUC equipment (desktops, laptops, monitors, and associated peripherals)\n· Provide software break/fix services and replacement of non-warranty assets for end users.\n· Configure and support end users on mobile computing platforms.\n· Provide on-site hardware support for general troubleshooting and problems for end user computing technologies.\n· Provide basic/SOP based support for problems pertaining to end user device applications like MS Office, MS Teams, Cisco Jabber, COTS software etc.\n· Provide walk-up/tech bar support at the Company specified locations for quick assistance and resolution.\n· Utilize ITSM tool and other Company systems to track and report on end user issues and requests.\n· Coordinate with other technical/non-technical teams as needed to resolve the end user issues/requests.\n· Provide White Glove support for VIP Users (including desktop devices, mobile devices, display screens, video systems, docking stations, communication devices, direct attached printers, local printers, scanners etc.)\n· Support Authorized Users in connecting or attempting to connect to corporate network and assist in the coordination and completion of accessing LAN, print, and file services; connection to WAN; and accessing appropriate LAN segments.\n· Create, change, and remove printer configurations and queues based on requests.\n· Perform basic troubleshooting and provide smart hands support for Video\n· Conferencing/Collaboration/Telephony devices like digital displays, VoIP/Desk Phones, web cams and other audio/video devices.\nJob Type: Contract\nSchedule:\n8 hour shift\nAbility to commute/relocate:\nMalvern, PA 19355: Reliably commute or planning to relocate before starting work (Required)\nExperience:\nCustomer support: 1 year (Preferred)\niOS: 1 year (Preferred)\nWindows: 1 year (Preferred)\nWork Location: In person","company":"TechSpace Solutions","rawCompany":"techspacesolutions","city":"Malvern","state":"PA","isRemote":false,"isActive":false,"createdAt":"2026-04-12T20:19:26.091Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Desktop Support Analyst","description":"Job Title : Desktop Support Analyst\nLocation : Malvern, PA 19355\nDuration : 12+ months\nJob Description:\n· Exp. in End User Computing (EUC)\n· Exp. in onsite physical hands support\n· Exp. in onsite feet technical support\n· Exp. in Hardware Support\n· Exp. in Software Support\nResponsibilities:\n· Provide onsite physical hands & feet technical support to Company Authorized Users\n· Resolve incidents and problems associated with EUC devices.\n· Perform reactive troubleshooting to effectively identify potential incidents or problems and attempt to eliminate them to occur in the future.\n· Setup new hire devices - desktops/laptops and install any applications needed as per the user onboarding request.\n· Install, upgrade and repair EUC equipment (desktops, laptops, monitors, and associated peripherals)\n· Provide software break/fix services and replacement of non-warranty assets for end users.\n· Configure and support end users on mobile computing platforms.\n· Provide on-site hardware support for general troubleshooting and problems for end user computing technologies.\n· Provide basic/SOP based support for problems pertaining to end user device applications like MS Office, MS Teams, Cisco Jabber, COTS software etc.\n· Provide walk-up/tech bar support at the Company specified locations for quick assistance and resolution.\n· Utilize ITSM tool and other Company systems to track and report on end user issues and requests.\n· Coordinate with other technical/non-technical teams as needed to resolve the end user issues/requests.\n· Provide White Glove support for VIP Users (including desktop devices, mobile devices, display screens, video systems, docking stations, communication devices, direct attached printers, local printers, scanners etc.)\n· Support Authorized Users in connecting or attempting to connect to corporate network and assist in the coordination and completion of accessing LAN, print, and file services; connection to WAN; and accessing appropriate LAN segments.\n· Create, change, and remove printer configurations and queues based on requests.\n· Perform basic troubleshooting and provide smart hands support for Video\n· Conferencing/Collaboration/Telephony devices like digital displays, VoIP/Desk Phones, web cams and other audio/video devices.\nJob Type: Contract\nSchedule:\n8 hour shift\nAbility to commute/relocate:\nMalvern, PA 19355: Reliably commute or planning to relocate before starting work (Required)\nExperience:\nCustomer support: 1 year (Preferred)\niOS: 1 year (Preferred)\nWindows: 1 year (Preferred)\nWork Location: In person","datePosted":"2026-04-12T20:19:26.091Z","dateModified":"2026-04-12T20:19:26.091Z","hiringOrganization":{"@type":"Organization","name":"TechSpace Solutions","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Malvern","addressRegion":"PA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"dcb4f76afd2fa842c6388233"},"url":"https://jobsearcher.com/jobs/dcb4f76afd2fa842c6388233"}}