{"schemaVersion":"jobsearcher.job.v1","id":"dc9237f5abf9bfbd41153c20","url":"https://jobsearcher.com/jobs/dc9237f5abf9bfbd41153c20","canonicalUrl":"https://jobsearcher.com/jobs/dc9237f5abf9bfbd41153c20","title":"Desktop Analyst","description":"Hands on experience as deskside/Onsite support/local IT engineer.\nStrong Microsoft Operating System installation, Asset Mgmt and troubleshooting skills\nKnowledge of Network Equipments/Devices\nStrong experience in troubleshooting MS office (Outlook, Word, Excel, Powerpoint etc)\nStrong desktop support knowledge including hardware, software, and networking concepts\n- To take ownership of user problems and be proactive when dealing with user issues\n- To log all calls on the call logging system\n- Respond to enquiries from staff and help them resolve any hardware or software problems\n- Maintain a log of any software or hardware problems detected\n- Support users in the use of Computer equipment by providing necessary training and advice\n- Administer Hardware maintenance for all desktop IT equipment\n- Assists in maintaining the operating system and security software utilised on the network, including the addition of new users to the network and establishment of rights and privileges\n- To allocate more complex support issues to the IT Manager\nJob Type: Full-time\nPay: $25.00 - $26.00 per hour\nBenefits:\n401(k)\nHealth insurance\nPaid time off\nExperience:\nHelp desk: 1 year (Preferred)\nWindows: 1 year (Preferred)\nWork Location: In person","company":"Elevance Systems","rawCompany":"elevance systems","city":"Avon","state":"CT","isRemote":false,"isActive":false,"createdAt":"2026-07-15T15:04:24.382Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"}],"industries":[{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Desktop Analyst","description":"Hands on experience as deskside/Onsite support/local IT engineer.\nStrong Microsoft Operating System installation, Asset Mgmt and troubleshooting skills\nKnowledge of Network Equipments/Devices\nStrong experience in troubleshooting MS office (Outlook, Word, Excel, Powerpoint etc)\nStrong desktop support knowledge including hardware, software, and networking concepts\n- To take ownership of user problems and be proactive when dealing with user issues\n- To log all calls on the call logging system\n- Respond to enquiries from staff and help them resolve any hardware or software problems\n- Maintain a log of any software or hardware problems detected\n- Support users in the use of Computer equipment by providing necessary training and advice\n- Administer Hardware maintenance for all desktop IT equipment\n- Assists in maintaining the operating system and security software utilised on the network, including the addition of new users to the network and establishment of rights and privileges\n- To allocate more complex support issues to the IT Manager\nJob Type: Full-time\nPay: $25.00 - $26.00 per hour\nBenefits:\n401(k)\nHealth insurance\nPaid time off\nExperience:\nHelp desk: 1 year (Preferred)\nWindows: 1 year (Preferred)\nWork Location: In person","datePosted":"2026-07-15T15:04:24.382Z","dateModified":"2026-07-15T15:04:24.382Z","hiringOrganization":{"@type":"Organization","name":"Elevance Systems","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Avon","addressRegion":"CT","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"dc9237f5abf9bfbd41153c20"},"url":"https://jobsearcher.com/jobs/dc9237f5abf9bfbd41153c20"}}