{"schemaVersion":"jobsearcher.job.v1","id":"dc6313b5a5b2271ab9b5f938","url":"https://jobsearcher.com/jobs/dc6313b5a5b2271ab9b5f938","canonicalUrl":"https://jobsearcher.com/jobs/dc6313b5a5b2271ab9b5f938","title":"Python Lead & Gen AI","description":"Job Title: Lead Python Engineer & Gen AILocation: San Ramon, CA(Onsite)Duration: 12+ MonthsJob DescriptionWe're looking for a senior engineer to own and extend the platform that powers customer support operations, an AI-driven Python/FastAPI service connecting Gladly, Sierra AI, Zoho CRM, and Shopify.What You'll Build AI conversation classification pipelines using OpenAI GPT-4o, AWS Bedrock, and sentence embeddings (BGE/SentenceTransformers) Event-driven serverless backend on AWS Lambda + SQS Integrations with Gladly, Sierra AI, Shopify (GraphQL + REST), Zoho CRM, and SimpleSat Analytics reporting via New Relic NRQL with a React/TypeScript dashboards Develop and Maintain Gladly Configurations and customizations and build tools to help agents develop, configure & test AI agent to interact with customer queries.Required Skills Python FastAPI, async/await, Pydantic, pytest AWS Lambda, SQS, DynamoDB, Secrets Manager LLM integration OpenAI SDK, AWS Bedrock, prompt engineering Sentence embeddings & semantic similarity (SentenceTransformers, cosine scoring) SaaS REST API integrations (Gladly, Shopify, or similar) React + TypeScriptNice To Have New Relic NRQL K6 load testing / TypeScript automation scripts SAML2 / auth middlewareSkills: python lead engineer,shopify,aws,gen ai","company":"Commergence","rawCompany":"commergence","city":"San Ramon","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-09-19T08:52:15.972Z","occupations":[{"code":"15-1252.00","title":"Software Developers","slug":"software-developers"},{"code":"15-2051.00","title":"Data Scientists","slug":"data-scientists"},{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"}],"industries":[{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Python Lead & Gen AI","description":"Job Title: Lead Python Engineer & Gen AILocation: San Ramon, CA(Onsite)Duration: 12+ MonthsJob DescriptionWe're looking for a senior engineer to own and extend the platform that powers customer support operations, an AI-driven Python/FastAPI service connecting Gladly, Sierra AI, Zoho CRM, and Shopify.What You'll Build AI conversation classification pipelines using OpenAI GPT-4o, AWS Bedrock, and sentence embeddings (BGE/SentenceTransformers) Event-driven serverless backend on AWS Lambda + SQS Integrations with Gladly, Sierra AI, Shopify (GraphQL + REST), Zoho CRM, and SimpleSat Analytics reporting via New Relic NRQL with a React/TypeScript dashboards Develop and Maintain Gladly Configurations and customizations and build tools to help agents develop, configure & test AI agent to interact with customer queries.Required Skills Python FastAPI, async/await, Pydantic, pytest AWS Lambda, SQS, DynamoDB, Secrets Manager LLM integration OpenAI SDK, AWS Bedrock, prompt engineering Sentence embeddings & semantic similarity (SentenceTransformers, cosine scoring) SaaS REST API integrations (Gladly, Shopify, or similar) React + TypeScriptNice To Have New Relic NRQL K6 load testing / TypeScript automation scripts SAML2 / auth middlewareSkills: python lead engineer,shopify,aws,gen ai","datePosted":"2026-09-19T08:52:15.972Z","dateModified":"2026-09-19T08:52:15.972Z","hiringOrganization":{"@type":"Organization","name":"Commergence","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"San Ramon","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"dc6313b5a5b2271ab9b5f938"},"url":"https://jobsearcher.com/jobs/dc6313b5a5b2271ab9b5f938"}}