{"schemaVersion":"jobsearcher.job.v1","id":"dc451b46444202dc3c1672b8","url":"https://jobsearcher.com/jobs/dc451b46444202dc3c1672b8","canonicalUrl":"https://jobsearcher.com/jobs/dc451b46444202dc3c1672b8","title":"Cloud Operations Engineer","description":"Description\n\nCloud Operations Engineer\n\nPosition type: Full time; Exempt\nLocation: Remote USA\n\nMade4net is a leading provider of supply chain execution software solutions. Our innovative technology helps businesses optimize their supply chain operations, increase efficiency, and improve overall productivity. With a global presence and a commitment to excellence, Made4net is at the forefront of the industry, serving a diverse range of clients across various sectors.\n\nPurpose of the Job:\n\nWe’re looking for a hands-on Cloud Operations Engineer to join our global operations team. This is a technical, hands-on role at the intersection of cloud infrastructure, production support, and security/ops monitoring. We operate a follow-the sun support model across global regions, with coverage expectations in shifts during weekends / holiday. You’ll support mission-critical systems across AWS, Windows, and Linux ensuring reliability, performance, and rapid incident response.\n\nKey Responsibilities\n\nProvide production support as part of a global follow-the-sun operations team - monitor systems, triage alerts, respond to incidents, and ensure service continuity across all environments.\nMonitor infrastructure and application health across security and operations dashboards; detect, triage, and respond to performance, availability, and security alerts; produce and maintain SLA reporting.\nDeploy, manage, and maintain AWS infrastructure with a primary focus on EC2-based workloads across Windows and Linux environments.\nConfigure and manage load balancers (ALB/NLB), including URL rewrite rules, routing policies, and SSL termination for web applications.\nDesign and maintain high-availability architectures on AWS, ensuring redundancy, multi-AZ deployments, and tested failover procedures.\nOwn backup and disaster recovery operations - scheduling, retention policies, monitoring, and regular restoration testing.\nAutomate configuration management and application update deployments using Ansible, ensuring consistency and minimal downtime across all environments.\nManage database infrastructure across environments - provisioning, patching, performance tuning, and backup/recovery operations.\nTroubleshoot and configure networking components including VPC, subnets, routing tables, DNS, security groups, and firewall rules.\nHandle incident escalation, maintain shift handover documentation, and contribute to post-mortems and continuous improvement of support processes.\nMaintain infrastructure runbooks, operational documentation, and contribute to automation and tooling improvements.\nSupport the company’s ongoing transition toward microservices and containerized architectures, contributing operational knowledge and helping ensure smooth adoption in production environments\n\nRequired Qualifications\n\nRequired Qualifications:\nBachelor’s degree in computer science, Information Technology or a related field, or equivalent experience through certifications, vocational training, or hands on work.\n3-5 years of hands-on experience in a cloud infrastructure, systems engineering, or production support role.\nComfortable with a follow-the-sun support model; availability for occasional weekend coverage is expected as part of the global team rotation.\nStrong hands-on experience with AWS, specifically EC2, ALB/NLB, VPC, S3, and AWS Backup services.\nSolid experience administering Windows and Linux servers in an enterprise IaaS environment.\nHands-on experience with Ansible for configuration management and automated application deployments, including managing update pipelines.\nProven experience designing and maintaining high-availability architectures on AWS (multi-AZ, auto-scaling, failover).\nProficiency in configuring ALB/NLB, including URL rewrite rules, path-based and host-based routing, and listener rules for web applications.\nSolid understanding of AWS networking: VPC design, subnets, routing tables, security groups, DNS, and VPN connectivity.\nHands-on experience managing relational database infrastructure (provisioning, patching, monitoring, and performance tuning (MSSQL Server, Postgres, Oracle).\nExperience with security and ops monitoring - interpreting alerts, identifying anomalies, triaging incidents, and escalating appropriately.\nExperience with infrastructure and application performance tracking; able to interpret metrics and respond to anomalies.\nScripting proficiency in Bash, Python, or PowerShell for automation and operational tasks.\nPreferred Qualifications:\n\nAWS certifications (Solutions Architect, SysOps Administrator, or equivalent).\nExperience with infrastructure-as-code tools such as Terraform or CloudFormation.\nExperience with ITSM / ticketing systems in a production support context (Zendesk preferred).\nExperience with Grafana or similar monitoring and observability platforms (Grafana preferred).\nFamiliarity with CI/CD pipelines and DevOps practices.\n\nBenefits\n\nCompany Benefits:\n\nHealth insurance (medical, dental, vision) with a robust wellness program to support your physical and mental well-being\nGenerous paid time off policy\nCompany-matched 401(k) retirement plan to help you secure your future\nTuition reimbursement program to support your continued education and career advancement\nEmployee assistance program providing confidential counseling and support services for personal challenges\nDiscretionary employee bonus program\nEmployee Discounts and perks through our PEO\nPay range: Starting from $120,000, per year salary\n\nThis position offers a competitive salary package that is commensurate with your years of experience in the field and the specific skills you bring to the role.\n\nMade4net is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.\n\nAbout Made4net\nWe specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.","company":"Made4net","rawCompany":"made4net","city":"Denver","state":"CO","isRemote":false,"isActive":false,"createdAt":"2026-08-15T13:00:21.674Z","occupations":[{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"518210","title":"Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services","slug":"computing-infrastructure-providers-data-processing-web-hosting-and-related-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Cloud Operations Engineer","description":"Description\n\nCloud Operations Engineer\n\nPosition type: Full time; Exempt\nLocation: Remote USA\n\nMade4net is a leading provider of supply chain execution software solutions. Our innovative technology helps businesses optimize their supply chain operations, increase efficiency, and improve overall productivity. With a global presence and a commitment to excellence, Made4net is at the forefront of the industry, serving a diverse range of clients across various sectors.\n\nPurpose of the Job:\n\nWe’re looking for a hands-on Cloud Operations Engineer to join our global operations team. This is a technical, hands-on role at the intersection of cloud infrastructure, production support, and security/ops monitoring. We operate a follow-the sun support model across global regions, with coverage expectations in shifts during weekends / holiday. You’ll support mission-critical systems across AWS, Windows, and Linux ensuring reliability, performance, and rapid incident response.\n\nKey Responsibilities\n\nProvide production support as part of a global follow-the-sun operations team - monitor systems, triage alerts, respond to incidents, and ensure service continuity across all environments.\nMonitor infrastructure and application health across security and operations dashboards; detect, triage, and respond to performance, availability, and security alerts; produce and maintain SLA reporting.\nDeploy, manage, and maintain AWS infrastructure with a primary focus on EC2-based workloads across Windows and Linux environments.\nConfigure and manage load balancers (ALB/NLB), including URL rewrite rules, routing policies, and SSL termination for web applications.\nDesign and maintain high-availability architectures on AWS, ensuring redundancy, multi-AZ deployments, and tested failover procedures.\nOwn backup and disaster recovery operations - scheduling, retention policies, monitoring, and regular restoration testing.\nAutomate configuration management and application update deployments using Ansible, ensuring consistency and minimal downtime across all environments.\nManage database infrastructure across environments - provisioning, patching, performance tuning, and backup/recovery operations.\nTroubleshoot and configure networking components including VPC, subnets, routing tables, DNS, security groups, and firewall rules.\nHandle incident escalation, maintain shift handover documentation, and contribute to post-mortems and continuous improvement of support processes.\nMaintain infrastructure runbooks, operational documentation, and contribute to automation and tooling improvements.\nSupport the company’s ongoing transition toward microservices and containerized architectures, contributing operational knowledge and helping ensure smooth adoption in production environments\n\nRequired Qualifications\n\nRequired Qualifications:\nBachelor’s degree in computer science, Information Technology or a related field, or equivalent experience through certifications, vocational training, or hands on work.\n3-5 years of hands-on experience in a cloud infrastructure, systems engineering, or production support role.\nComfortable with a follow-the-sun support model; availability for occasional weekend coverage is expected as part of the global team rotation.\nStrong hands-on experience with AWS, specifically EC2, ALB/NLB, VPC, S3, and AWS Backup services.\nSolid experience administering Windows and Linux servers in an enterprise IaaS environment.\nHands-on experience with Ansible for configuration management and automated application deployments, including managing update pipelines.\nProven experience designing and maintaining high-availability architectures on AWS (multi-AZ, auto-scaling, failover).\nProficiency in configuring ALB/NLB, including URL rewrite rules, path-based and host-based routing, and listener rules for web applications.\nSolid understanding of AWS networking: VPC design, subnets, routing tables, security groups, DNS, and VPN connectivity.\nHands-on experience managing relational database infrastructure (provisioning, patching, monitoring, and performance tuning (MSSQL Server, Postgres, Oracle).\nExperience with security and ops monitoring - interpreting alerts, identifying anomalies, triaging incidents, and escalating appropriately.\nExperience with infrastructure and application performance tracking; able to interpret metrics and respond to anomalies.\nScripting proficiency in Bash, Python, or PowerShell for automation and operational tasks.\nPreferred Qualifications:\n\nAWS certifications (Solutions Architect, SysOps Administrator, or equivalent).\nExperience with infrastructure-as-code tools such as Terraform or CloudFormation.\nExperience with ITSM / ticketing systems in a production support context (Zendesk preferred).\nExperience with Grafana or similar monitoring and observability platforms (Grafana preferred).\nFamiliarity with CI/CD pipelines and DevOps practices.\n\nBenefits\n\nCompany Benefits:\n\nHealth insurance (medical, dental, vision) with a robust wellness program to support your physical and mental well-being\nGenerous paid time off policy\nCompany-matched 401(k) retirement plan to help you secure your future\nTuition reimbursement program to support your continued education and career advancement\nEmployee assistance program providing confidential counseling and support services for personal challenges\nDiscretionary employee bonus program\nEmployee Discounts and perks through our PEO\nPay range: Starting from $120,000, per year salary\n\nThis position offers a competitive salary package that is commensurate with your years of experience in the field and the specific skills you bring to the role.\n\nMade4net is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.\n\nAbout Made4net\nWe specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.","datePosted":"2026-08-15T13:00:21.674Z","dateModified":"2026-08-15T13:00:21.674Z","hiringOrganization":{"@type":"Organization","name":"Made4net","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Denver","addressRegion":"CO","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"dc451b46444202dc3c1672b8"},"url":"https://jobsearcher.com/jobs/dc451b46444202dc3c1672b8"}}