{"schemaVersion":"jobsearcher.job.v1","id":"dc2d89bbfa511c40d36caadc","url":"https://jobsearcher.com/jobs/dc2d89bbfa511c40d36caadc","canonicalUrl":"https://jobsearcher.com/jobs/dc2d89bbfa511c40d36caadc","title":"Store Manager (Self Storage)","description":"Mission Statement\nSecureSpace Self Storage is one of the fastest-growing self-storage platforms in the USA with assets located primarily in high-density, urban markets. With a focus on exceptional customer service and enhanced security features, SecureSpace Self Storage provides a high-quality experience that our customers can count on at every store they visit.\n\nSelf-Storage Store Manager Scope of Position\nThe Store Manager performs a wide variety of duties that support and enable the Area Manager and District Manager to meet and accomplish the expectations and requirements defined in the position. The Store Manager must be able to work collaboratively to prioritize sales and customer acquisition, vendor management, and the overall performance of the store location. The Store Manager will also support departmental projects and initiatives and consistently demonstrate teamwork by collaborating with staff and customers.\n\nThe Store Manager will ensure the store's overall alignment with brand expectations, including sales and occupancy stats, a positive customer experience, cleanliness, and facility operations.\n\nWhat makes a Store Manager at a SecureSpace Self-Storage facility different than the other Storage opportunities?\n\nWe truly promote from within. We are opening 30+ stores in 2026, which provides a great opportunity for career growth. Currently over 40% of our Area Managers started as Store Managers with SecureSpace.\n\n62% of move-ins are completed online with the help of our US-based customer success team. They arrive at your store already booked and paid!\n\nOur stores are fully owned and operated, no managed properties to deal with.\n\nAll of our Auctions are done online, no in-person auctions.\n\nCo-develop your shift schedules with your team, your input is valued and respected.\n\nAre you an energetic, friendly, and ambitious self-starter yearning for career growth?\n\nTo sweeten the deal, we're offering a $1,500 retention bonus, paid in two installments after 720 and 1,440 hours of employment. Performance and attendance requirements apply.\n\nSelf-Storage Store Manager Skills and Experience:\n\nMinimum (1) year of experience in storage, retail, or hospitality.\n\nStrong use of the English language in verbal and written communication.\n\nCustomer service mindset.\n\nProficient in Microsoft Word and Excel.\n\nIdentifies potential maintenance, safety, and fire issues.\n\nOperates roll-up doors for storage units. Willing to travel occasionally to another location for scheduled shifts.\n\nSelf-Storage Store Manager Responsibilities:\n\nEffectively exceeds sales goals by promoting unit rentals, unit warranties, moving supplies, and securing positive reviews as a key responsibility.\n\nResponsible for guiding and assisting new customers through the rental process, ensuring transactions are conducted smoothly.\n\nReaches out personally to potential clients to confirm their moving dates and ensure their storage unit is secured.\n\nManages past due tenants proactively and handles the paperwork for the lien/auction process efficiently.\n\nProvides exceptional customer service to existing clients, exceeding their expectations in meeting their needs.\n\nPerforms daily inspections of the property to ensure security, cleanliness, and proper upkeep. Responsibilities include checking locks, cleaning units, stocking supplies, and performing light maintenance.\n\nPerforms light gardening work.\n\nUtilizes power tools for general maintenance of property and grounds.\n\nUses both cleaning and property maintenance chemicals for cleanliness and overall aesthetics.\n\nCommunicates results, updates, and recommendations clearly and effectively to the Area Manager, District Manager, and Leadership Team.\n\nTraveling on occasion, to another nearby location for scheduled shifts.\n\nThe standard work week for a Store Manager is Tuesday through Saturday. Flexibility in your schedule for holiday work, depending on facility hours and schedules with your team.\n\nSelf-Storage Store Manager Physical Requirements:\nQualified individuals must be able to perform the position's essential duties with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment to meet the position's physical requirements. SecureSpace Management LLC would attempt to satisfy requests if the accommodations needed are reasonable and do not result in undue hardship.\n\nAbility to sit, walk, stand, bend, squat, climb, kneel, and twist intermittently or continuously.\n\nAbility to grasp, push, and pull objects such as rolling carts, ladders, cleaning materials, roll-up doors, and reach overhead.\n\nAbility to operate a desktop or laptop computer.\n\nAbility to access and produce information from a computer.\n\nAbility to lift or carry up to 50 pounds.\n\nSelf-Storage Store Manager Work Habits:\n\nMust adhere to all SecureSpace Management LLC's policies and procedures.\n\nMust maintain the integrity of confidential communications and customer information.\n\nMust maintain a professional, courteous, and cooperative manner with GSA Management LLC & SecureSpace Management LLC staff, as well as \"field\" personnel and outside contacts, and demonstrate respect and a positive attitude.\n\nMust demonstrate dependability by arriving and leaving work on time, taking the allotted time for lunch and breaks, and limiting personal telephone calls and socializing to break periods.\n\nSelf-Storage Store Manager Benefits\n\nA work/life balance that allows you to work 5 days a week by co-developing your own schedule with your team.\n\nAn outstanding company culture with growth opportunities throughout the U.S.\n\nCompetitive starting pay + monthly bonus opportunity.\n\nPaid Time Off + company holidays.\n\n401(k) with a generous matching program.\n\nExpansive Medical, Dental, and Vision Benefits.\n\nFree 10x15 Self Storage Unit!\n\nSecureSpace Management LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, honorable discharge veteran or military status, sexual orientation, gender identity or expression, or presence of any sensory, mental, or physical disability, or the use of a trained dog guide or service animal by a person with a disability, any other characteristic protected by federal, state or local laws.\n\nThis policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.\n\nSecureSpace Management LLC complies with ADA/ADAAA laws, providing reasonable accommodation. For accommodation needs during the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, contact HR at SecureSpace.\n\n#J-18808-Ljbffr","company":"Securespace Management","rawCompany":"securespace management","city":"Richmond","state":"CA","isRemote":false,"isActive":true,"createdAt":"2026-08-29T03:29:02.782Z","occupations":[{"code":"41-1011.00","title":"First-Line Supervisors of Retail Sales Workers","slug":"first-line-supervisors-of-retail-sales-workers"},{"code":"11-1021.00","title":"General and Operations Managers","slug":"general-and-operations-managers"},{"code":"39-1022.00","title":"First-Line Supervisors of Personal Service Workers","slug":"first-line-supervisors-of-personal-service-workers"}],"industries":[{"code":"531130","title":"Lessors of Miniwarehouses and Self-Storage Units","slug":"lessors-of-miniwarehouses-and-self-storage-units"},{"code":"531120","title":"Lessors of Nonresidential Buildings (except Miniwarehouses)","slug":"lessors-of-nonresidential-buildings-except-miniwarehouses"},{"code":"531312","title":"Nonresidential Property Managers","slug":"nonresidential-property-managers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Store Manager (Self Storage)","description":"Mission Statement\nSecureSpace Self Storage is one of the fastest-growing self-storage platforms in the USA with assets located primarily in high-density, urban markets. With a focus on exceptional customer service and enhanced security features, SecureSpace Self Storage provides a high-quality experience that our customers can count on at every store they visit.\n\nSelf-Storage Store Manager Scope of Position\nThe Store Manager performs a wide variety of duties that support and enable the Area Manager and District Manager to meet and accomplish the expectations and requirements defined in the position. The Store Manager must be able to work collaboratively to prioritize sales and customer acquisition, vendor management, and the overall performance of the store location. The Store Manager will also support departmental projects and initiatives and consistently demonstrate teamwork by collaborating with staff and customers.\n\nThe Store Manager will ensure the store's overall alignment with brand expectations, including sales and occupancy stats, a positive customer experience, cleanliness, and facility operations.\n\nWhat makes a Store Manager at a SecureSpace Self-Storage facility different than the other Storage opportunities?\n\nWe truly promote from within. We are opening 30+ stores in 2026, which provides a great opportunity for career growth. Currently over 40% of our Area Managers started as Store Managers with SecureSpace.\n\n62% of move-ins are completed online with the help of our US-based customer success team. They arrive at your store already booked and paid!\n\nOur stores are fully owned and operated, no managed properties to deal with.\n\nAll of our Auctions are done online, no in-person auctions.\n\nCo-develop your shift schedules with your team, your input is valued and respected.\n\nAre you an energetic, friendly, and ambitious self-starter yearning for career growth?\n\nTo sweeten the deal, we're offering a $1,500 retention bonus, paid in two installments after 720 and 1,440 hours of employment. Performance and attendance requirements apply.\n\nSelf-Storage Store Manager Skills and Experience:\n\nMinimum (1) year of experience in storage, retail, or hospitality.\n\nStrong use of the English language in verbal and written communication.\n\nCustomer service mindset.\n\nProficient in Microsoft Word and Excel.\n\nIdentifies potential maintenance, safety, and fire issues.\n\nOperates roll-up doors for storage units. Willing to travel occasionally to another location for scheduled shifts.\n\nSelf-Storage Store Manager Responsibilities:\n\nEffectively exceeds sales goals by promoting unit rentals, unit warranties, moving supplies, and securing positive reviews as a key responsibility.\n\nResponsible for guiding and assisting new customers through the rental process, ensuring transactions are conducted smoothly.\n\nReaches out personally to potential clients to confirm their moving dates and ensure their storage unit is secured.\n\nManages past due tenants proactively and handles the paperwork for the lien/auction process efficiently.\n\nProvides exceptional customer service to existing clients, exceeding their expectations in meeting their needs.\n\nPerforms daily inspections of the property to ensure security, cleanliness, and proper upkeep. Responsibilities include checking locks, cleaning units, stocking supplies, and performing light maintenance.\n\nPerforms light gardening work.\n\nUtilizes power tools for general maintenance of property and grounds.\n\nUses both cleaning and property maintenance chemicals for cleanliness and overall aesthetics.\n\nCommunicates results, updates, and recommendations clearly and effectively to the Area Manager, District Manager, and Leadership Team.\n\nTraveling on occasion, to another nearby location for scheduled shifts.\n\nThe standard work week for a Store Manager is Tuesday through Saturday. Flexibility in your schedule for holiday work, depending on facility hours and schedules with your team.\n\nSelf-Storage Store Manager Physical Requirements:\nQualified individuals must be able to perform the position's essential duties with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment to meet the position's physical requirements. SecureSpace Management LLC would attempt to satisfy requests if the accommodations needed are reasonable and do not result in undue hardship.\n\nAbility to sit, walk, stand, bend, squat, climb, kneel, and twist intermittently or continuously.\n\nAbility to grasp, push, and pull objects such as rolling carts, ladders, cleaning materials, roll-up doors, and reach overhead.\n\nAbility to operate a desktop or laptop computer.\n\nAbility to access and produce information from a computer.\n\nAbility to lift or carry up to 50 pounds.\n\nSelf-Storage Store Manager Work Habits:\n\nMust adhere to all SecureSpace Management LLC's policies and procedures.\n\nMust maintain the integrity of confidential communications and customer information.\n\nMust maintain a professional, courteous, and cooperative manner with GSA Management LLC & SecureSpace Management LLC staff, as well as \"field\" personnel and outside contacts, and demonstrate respect and a positive attitude.\n\nMust demonstrate dependability by arriving and leaving work on time, taking the allotted time for lunch and breaks, and limiting personal telephone calls and socializing to break periods.\n\nSelf-Storage Store Manager Benefits\n\nA work/life balance that allows you to work 5 days a week by co-developing your own schedule with your team.\n\nAn outstanding company culture with growth opportunities throughout the U.S.\n\nCompetitive starting pay + monthly bonus opportunity.\n\nPaid Time Off + company holidays.\n\n401(k) with a generous matching program.\n\nExpansive Medical, Dental, and Vision Benefits.\n\nFree 10x15 Self Storage Unit!\n\nSecureSpace Management LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, honorable discharge veteran or military status, sexual orientation, gender identity or expression, or presence of any sensory, mental, or physical disability, or the use of a trained dog guide or service animal by a person with a disability, any other characteristic protected by federal, state or local laws.\n\nThis policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.\n\nSecureSpace Management LLC complies with ADA/ADAAA laws, providing reasonable accommodation. For accommodation needs during the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, contact HR at SecureSpace.\n\n#J-18808-Ljbffr","datePosted":"2026-08-29T03:29:02.782Z","dateModified":"2026-08-29T03:29:02.782Z","hiringOrganization":{"@type":"Organization","name":"Securespace Management","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Richmond","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"dc2d89bbfa511c40d36caadc"},"url":"https://jobsearcher.com/jobs/dc2d89bbfa511c40d36caadc"}}