{"schemaVersion":"jobsearcher.job.v1","id":"dc2717e90d2babc096a16305","url":"https://jobsearcher.com/jobs/dc2717e90d2babc096a16305","canonicalUrl":"https://jobsearcher.com/jobs/dc2717e90d2babc096a16305","title":"Restaurant Shift Leader","description":"Position Summary\nThe Front of House Shift Lead is responsible for leading the dining room during assigned shifts while working alongside the team to provide outstanding hospitality. This is a working leadership position that sets the pace for service, supports fellow team members, and helps ensure every guest has an exceptional experience.\nThe Shift Lead leads by example, promotes teamwork, maintains restaurant standards, and communicates operational needs to management. This position is not responsible for hiring, firing, employee discipline, scheduling, or other management decisions.\nEssential ResponsibilitiesGuest Experience\nDeliver exceptional hospitality to every guest.\nWelcome guests and create a friendly, positive atmosphere.\nResolve routine guest concerns professionally and escalate significant issues to management when necessary.\nEnsure food quality, presentation, and service meet eatery standards.\nVisit tables throughout service to ensure guest satisfaction.\nShift Leadership\nLead the front-of-house team during assigned shifts.\nServe as a positive role model through professionalism and teamwork.\nProvide guidance and support to team members throughout service.\nAssist with maintaining smooth communication between the dining room, bar, and kitchen.\nHelp maintain an efficient pace of service during busy periods.\nOperations\nComplete opening and closing procedures.\nEnsure side work and cleaning duties are completed properly.\nMonitor dining room cleanliness throughout the shift.\nAssist with cash handling procedures as assigned.\nEnsure restaurant policies and procedures are followed.\nComplete shift communication logs and report operational concerns to management.\nTeam Support\nAssist in training new employees on restaurant standards and procedures.\nAnswer questions and provide day-to-day guidance to team members.\nEncourage teamwork and maintain a positive work environment.\nCommunicate performance concerns or operational issues to management.\nFood Safety & Cleanliness\nFollow all health department regulations and food safety standards.\nEnsure dining rooms, restrooms, service stations, and work areas remain clean and organized.\nPromote safe working practices at all times.\nQualifications\nPrevious restaurant experience required.\nPrevious leadership experience preferred.\nStrong communication and guest service skills.\nAbility to remain calm in a fast-paced environment.\nStrong problem-solving skills.\nReliable attendance and punctuality.\nAbility to work evenings, weekends, and holidays.\nAbility to stand for extended periods and lift up to 40 pounds.\nSuccess in This Role\nA successful Front of House Shift Lead will:\nLead by example every shift.\nCreate memorable guest experiences.\nMaintain high standards of cleanliness and organization.\nSupport and encourage fellow team members.\nCommunicate effectively with management.\nHelp ensure smooth daily restaurant operations.\nDemonstrate professionalism, accountability, and a positive attitude.\nPosition Expectations\nThe Front of House Shift Lead is expected to work alongside the team in a service role while providing leadership and support throughout each shift. This position serves as a resource for team members and helps maintain the standards and culture of eatery through teamwork, communication, and exceptional hospitality.\nPay: From $17.00 per hour\nWork Location: In person","company":"Eatery","rawCompany":"eatery","city":"Olean","state":"NY","isRemote":false,"isActive":false,"createdAt":"2026-08-04T00:14:51.957Z","occupations":[{"code":"35-1012.00","title":"First-Line Supervisors of Food Preparation and Serving Workers","slug":"first-line-supervisors-of-food-preparation-and-serving-workers"},{"code":"11-9051.00","title":"Food Service Managers","slug":"food-service-managers"},{"code":"39-1022.00","title":"First-Line Supervisors of Personal Service Workers","slug":"first-line-supervisors-of-personal-service-workers"}],"industries":[{"code":"722511","title":"Full-Service Restaurants","slug":"full-service-restaurants"},{"code":"722513","title":"Limited-Service Restaurants","slug":"limited-service-restaurants"},{"code":"722514","title":"Cafeterias, Grill Buffets, and Buffets","slug":"cafeterias-grill-buffets-and-buffets"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Restaurant Shift Leader","description":"Position Summary\nThe Front of House Shift Lead is responsible for leading the dining room during assigned shifts while working alongside the team to provide outstanding hospitality. This is a working leadership position that sets the pace for service, supports fellow team members, and helps ensure every guest has an exceptional experience.\nThe Shift Lead leads by example, promotes teamwork, maintains restaurant standards, and communicates operational needs to management. This position is not responsible for hiring, firing, employee discipline, scheduling, or other management decisions.\nEssential ResponsibilitiesGuest Experience\nDeliver exceptional hospitality to every guest.\nWelcome guests and create a friendly, positive atmosphere.\nResolve routine guest concerns professionally and escalate significant issues to management when necessary.\nEnsure food quality, presentation, and service meet eatery standards.\nVisit tables throughout service to ensure guest satisfaction.\nShift Leadership\nLead the front-of-house team during assigned shifts.\nServe as a positive role model through professionalism and teamwork.\nProvide guidance and support to team members throughout service.\nAssist with maintaining smooth communication between the dining room, bar, and kitchen.\nHelp maintain an efficient pace of service during busy periods.\nOperations\nComplete opening and closing procedures.\nEnsure side work and cleaning duties are completed properly.\nMonitor dining room cleanliness throughout the shift.\nAssist with cash handling procedures as assigned.\nEnsure restaurant policies and procedures are followed.\nComplete shift communication logs and report operational concerns to management.\nTeam Support\nAssist in training new employees on restaurant standards and procedures.\nAnswer questions and provide day-to-day guidance to team members.\nEncourage teamwork and maintain a positive work environment.\nCommunicate performance concerns or operational issues to management.\nFood Safety & Cleanliness\nFollow all health department regulations and food safety standards.\nEnsure dining rooms, restrooms, service stations, and work areas remain clean and organized.\nPromote safe working practices at all times.\nQualifications\nPrevious restaurant experience required.\nPrevious leadership experience preferred.\nStrong communication and guest service skills.\nAbility to remain calm in a fast-paced environment.\nStrong problem-solving skills.\nReliable attendance and punctuality.\nAbility to work evenings, weekends, and holidays.\nAbility to stand for extended periods and lift up to 40 pounds.\nSuccess in This Role\nA successful Front of House Shift Lead will:\nLead by example every shift.\nCreate memorable guest experiences.\nMaintain high standards of cleanliness and organization.\nSupport and encourage fellow team members.\nCommunicate effectively with management.\nHelp ensure smooth daily restaurant operations.\nDemonstrate professionalism, accountability, and a positive attitude.\nPosition Expectations\nThe Front of House Shift Lead is expected to work alongside the team in a service role while providing leadership and support throughout each shift. This position serves as a resource for team members and helps maintain the standards and culture of eatery through teamwork, communication, and exceptional hospitality.\nPay: From $17.00 per hour\nWork Location: In person","datePosted":"2026-08-04T00:14:51.957Z","dateModified":"2026-08-04T00:14:51.957Z","hiringOrganization":{"@type":"Organization","name":"Eatery","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Olean","addressRegion":"NY","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"dc2717e90d2babc096a16305"},"url":"https://jobsearcher.com/jobs/dc2717e90d2babc096a16305"}}