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Lock and secure area if leaving the front desk, even if it is for a moment! ESSENTIAL DUTIES AND RESPONSIBILITIES:Operate the front desk according to standard operating procedures and with exceptional guest service.
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Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Associates working the front desk are the key to the overall experience the guest will have.
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It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip.
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To verify that all transactions performed at the front desk are supported by documentary evidence and signatures as necessary and that they have been correctly posted and allocated in the system.
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Crowne Plaza College Park- Washington D.C. is a premium business hotel near College Park, Maryland that offers guests a one-of-a-kind experience just minutes from the U.S. capital. Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel.
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Note: If you have experience working in any of the following types of jobs, we encourage you to apply: Sales Associate, Storage Manager, Customer Service Representative (CSR), Retail Associate, Cashier, Store Associate, Keyholder, Retail, Retail Storage, Restaurant, Hospitality, and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, self-storage rental, storage rental, apartment rental, etc.
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2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the guest services, front desk, housekeeping, or related professional area.
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Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a “guest first” mindset. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a “guest first” mindset.
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Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels.
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Increase communication with all involved parties in the credit process (Sales, Catering, Reservations, Banquets and Front Desk). Nestled in the Woodley Park neighborhood of Washington, DC, the Omni Shoreham Hotel is a true urban oasis within the Capitol City. Associates pride themselves as being a part of a historic landmark serving as host to numerous presidents, dignitaries, political events and inaugural balls.
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If you are looking for an exciting career with unlimited opportunities to thrive within LTD’s growing portfolio of properties, we have an immediate opening for you to join our team as a Front Desk Associate.
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Note: If you have experience working in any of the following types of jobs, we encourage you to apply: Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.
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Opportunity: Front Desk Supervisor. Supervise front desk operations in accordance with established guest service, quality and sustainability standards. Oversee front office operations in the absence of the Front Office Manager or Assistant General Manager.
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The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals.
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As a Front Desk Agent, you’ll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. Experience - ideally you’ll have spent at least one year in a front desk or guest service position.
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hotel front desk jobs in Washington, DC
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