{"schemaVersion":"jobsearcher.job.v1","id":"db964fc533bcff8e9108e6d6","url":"https://jobsearcher.com/jobs/db964fc533bcff8e9108e6d6","canonicalUrl":"https://jobsearcher.com/jobs/db964fc533bcff8e9108e6d6","title":"Shift Supervisor","description":"Shift Supervisor\nThe Tim Hortons Shift Supervisor position is operational in nature and involves the supervision of team member activities on shift to ensure that standards around people, product, cleanliness, and Exceptional Guest Experience are fulfilled.\nPeople Management\nLeads by example and demonstrates the importance of treating every team member and guest with respect\nAssists the Restaurant Manager in recruitment and retention strategies\nReacts immediately to issues requiring attention during the shift\nProvides ongoing, specific direction to team members\nEncourages an exciting and fun work environment while motivating team members to meet goals\nTrains, orientates and monitors new team members, using PTS and feedback binder\nReports to Restaurant Owner, General Manager, Manager and/or Assistant Manager on team member performance (positive or negative)\nAssists in ensuring optimal team member coverage at all times and works various positions during busy periods to maintain optimal service levels through demonstrated floor leadership\nHospitality Management\nLeads by example to demonstrate that the guest is top priority and reinforces positive hospitality behaviors with team members\nResponds to guest in a friendly manner while maintaining an appropriate sense of urgency\nResponds to guest service complaints in a timely manner, resolving problems and turning potentially negative situations into positive situations\nAssists in the running of company-wide incentive programs\nOperations Management\nDisplays knowledge of and works in compliance with applicable legislation\nComplies with and enforces all Tim Hortons operating standards\nEnsures that all product and packaging is properly merchandised and stocked\nResponsible for shift cash procedures\nMaintains operational efficiency through use of positioning charts\nSupervises team members to ensure primary and secondary duties are completed\nEnsures all restaurant policies are followed during the shift (e.g. cash policies, meal and break policies, food safety policies)\nKeeps current on all new information on Portal or available through Townhall meetings\nAssists the Restaurant Manager in driving sales and transactions during their shift\nCompletes all required shift documentation (e.g. records waste, mgr. walk thru, pre-rush checklists etc.)\nEscalates to management any issues and/or problems\nHealth & Safety\nWorks in compliance with the occupational health and safety legislation\nKnows, understands and follows safe work practices and procedures\nUses or wears personal protective equipment or clothing as required\nReports all injuries/illness, accidents, unsafe conditions, security incidents and any contravention of health and safety legislation, policies and procedures to the Restaurant Manager or Owner\nDoes not operate any equipment, machine, device or thing, or otherwise work in a manner that will endanger anyone\nEnsures health and safety policies are followed during the shift including documentation and reporting of any work related injuries or accidents\nPostural & Physical Demands Requirements\nFrequent reaching above waist, chest, and shoulder level, as well as below waist level\nFrequent to continuous need for manual dexterity of both hands (handling, gripping, fine finger control, etc.)\nContinuous standing on tiled surfaces for all tasks\nAbility to stand for long periods of time without a break\nFrequent hip flexion while walking for all tasks\nOccasional lifting of boxes of supplies/products weighing from","company":"Tim Hortons","rawCompany":"tim hortons","city":"Dewitt","state":"MI","isRemote":false,"isActive":false,"createdAt":"2026-04-14T11:09:06.428Z","occupations":[{"code":"35-1012.00","title":"First-Line Supervisors of Food Preparation and Serving Workers","slug":"first-line-supervisors-of-food-preparation-and-serving-workers"},{"code":"39-1022.00","title":"First-Line Supervisors of Personal Service Workers","slug":"first-line-supervisors-of-personal-service-workers"},{"code":"11-9051.00","title":"Food Service Managers","slug":"food-service-managers"}],"industries":[{"code":"722513","title":"Limited-Service Restaurants","slug":"limited-service-restaurants"},{"code":"722511","title":"Full-Service Restaurants","slug":"full-service-restaurants"},{"code":"722515","title":"Snack and Nonalcoholic Beverage Bars","slug":"snack-and-nonalcoholic-beverage-bars"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Shift Supervisor","description":"Shift Supervisor\nThe Tim Hortons Shift Supervisor position is operational in nature and involves the supervision of team member activities on shift to ensure that standards around people, product, cleanliness, and Exceptional Guest Experience are fulfilled.\nPeople Management\nLeads by example and demonstrates the importance of treating every team member and guest with respect\nAssists the Restaurant Manager in recruitment and retention strategies\nReacts immediately to issues requiring attention during the shift\nProvides ongoing, specific direction to team members\nEncourages an exciting and fun work environment while motivating team members to meet goals\nTrains, orientates and monitors new team members, using PTS and feedback binder\nReports to Restaurant Owner, General Manager, Manager and/or Assistant Manager on team member performance (positive or negative)\nAssists in ensuring optimal team member coverage at all times and works various positions during busy periods to maintain optimal service levels through demonstrated floor leadership\nHospitality Management\nLeads by example to demonstrate that the guest is top priority and reinforces positive hospitality behaviors with team members\nResponds to guest in a friendly manner while maintaining an appropriate sense of urgency\nResponds to guest service complaints in a timely manner, resolving problems and turning potentially negative situations into positive situations\nAssists in the running of company-wide incentive programs\nOperations Management\nDisplays knowledge of and works in compliance with applicable legislation\nComplies with and enforces all Tim Hortons operating standards\nEnsures that all product and packaging is properly merchandised and stocked\nResponsible for shift cash procedures\nMaintains operational efficiency through use of positioning charts\nSupervises team members to ensure primary and secondary duties are completed\nEnsures all restaurant policies are followed during the shift (e.g. cash policies, meal and break policies, food safety policies)\nKeeps current on all new information on Portal or available through Townhall meetings\nAssists the Restaurant Manager in driving sales and transactions during their shift\nCompletes all required shift documentation (e.g. records waste, mgr. walk thru, pre-rush checklists etc.)\nEscalates to management any issues and/or problems\nHealth & Safety\nWorks in compliance with the occupational health and safety legislation\nKnows, understands and follows safe work practices and procedures\nUses or wears personal protective equipment or clothing as required\nReports all injuries/illness, accidents, unsafe conditions, security incidents and any contravention of health and safety legislation, policies and procedures to the Restaurant Manager or Owner\nDoes not operate any equipment, machine, device or thing, or otherwise work in a manner that will endanger anyone\nEnsures health and safety policies are followed during the shift including documentation and reporting of any work related injuries or accidents\nPostural & Physical Demands Requirements\nFrequent reaching above waist, chest, and shoulder level, as well as below waist level\nFrequent to continuous need for manual dexterity of both hands (handling, gripping, fine finger control, etc.)\nContinuous standing on tiled surfaces for all tasks\nAbility to stand for long periods of time without a break\nFrequent hip flexion while walking for all tasks\nOccasional lifting of boxes of supplies/products weighing from","datePosted":"2026-04-14T11:09:06.428Z","dateModified":"2026-04-14T11:09:06.428Z","hiringOrganization":{"@type":"Organization","name":"Tim Hortons","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Dewitt","addressRegion":"MI","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"db964fc533bcff8e9108e6d6"},"url":"https://jobsearcher.com/jobs/db964fc533bcff8e9108e6d6"}}