Client Support Specialist

To apply, please email poornima@welloiledmachine.co a 1-2 min video on your background and who you are. Please use loom.com (free, no download needed)APPLICATIONS WITHOUT A LOOM WILL NOT BE CONSIDERED!(We know videos can be awkward and tedious to record - Just be yourself, we want to see your personality shine through! We receive over 200 applications in 48 hours. A video will make you stand out! 😊)Who you'd be working forSimpleside AI is a fast-growing U.S.-based agency that helps staffing firms generate pipeline through LinkedIn content, outbound campaigns, and automation.They’re looking for a Tech-savvy Customer Service professional to support day-to-day execution.What you’ll be doingThis is a hands-on execution role supporting client accounts.Day-to-day, you’ll be:Managing LinkedIn inboxes and responding to inbound messagesMaking sure campaigns and content are running properly across accountsSupporting reporting to show clients what’s workingKeeping everything organized so nothing slips on the client sideWorking closely with the team to keep delivery smooth and consistentWhat they’re looking forBackground in customer support/ account managementStrong attention to detail and ability to stay organized across multiple accountsSomeone who is tech-curious and tech-savvy, and able to pick up new tools quicklyCalm under pressure - things move fast and can get overwhelming!Clear, natural written EnglishThe Nuts & boltsRemote, Latin AmericaU.S. hours (EST or CST)$1,700 – $2,000 USD/month11 US Federal Holidays + 2 weeks PTOTo apply, please email poornima@welloiledmachine.co a 1-2 min video on your background and who you are. Please use loom.com (free, no download needed). Applications without a video will not be considered!