{"schemaVersion":"jobsearcher.job.v1","id":"db0327dc7367d543cfe68ca0","url":"https://jobsearcher.com/jobs/db0327dc7367d543cfe68ca0","canonicalUrl":"https://jobsearcher.com/jobs/db0327dc7367d543cfe68ca0","title":"Senior Operations Program Manager (Central Operations)","description":"About Handshake AI\r\nHandshake is building the career network for the AI economy. Our three-sided marketplace connects 18 million students and alumni, 1,500+ academic institutions across the U.S. and Europe, and 1 million employers to power how the next generation explores careers, builds skills, and gets hired.\r\nHandshake AI is a human data labeling business that leverages the scale of the largest early career network. We work directly with the world's leading AI research labs to build a new generation of human data products. From PhDs in physics to undergrads fluent in LLMs, Handshake AI is the trusted partner for domain-specific data and evaluation at scale.\r\nThis is a unique opportunity to join a fast-growing team shaping the future of AI through better data, better tools, and better systems—for experts, by experts.\r\nNow's a great time to join Handshake. Here's why:\r\nLeading the AI Career Revolution: Be part of the team redefining work in the AI economy for millions worldwide.\r\nProven Market Demand: Deep employer partnerships across Fortune 500s and the world's leading AI research labs.\r\nWorld-Class Team: Leadership from Scale AI, Meta, xAI, Notion, Coinbase, and Palantir.\r\nCapitalized & Scaling: $3.5B valuation from top investors including Kleiner Perkins, True Ventures, Notable Capital, and more.\r\nAbout The Role\r\nThe Senior Operations Program Manager, Central Ops will own and drive high-impact operational programs across critical functions including Trust & Safety, Pay Operations, and Contractor Management. This role is responsible for designing, executing, and continuously improving processes that support scalable, high-quality operations.\r\nAs an individual contributor, you will partner cross-functionally with Legal, Finance, Product, Engineering, Analytics, and Delivery teams to identify opportunities, implement solutions, and track performance against key metrics. You will play a key role in bringing structure to ambiguity, improving operational efficiency, and ensuring programs run smoothly end-to-end.\r\nThe ideal candidate is highly analytical, detail-oriented, and thrives in fast-paced environments where strong execution and cross-functional collaboration are essential.\r\nOwn and execute operational programs end-to-end across Central Ops functions\r\nAnalyze performance data to identify trends, gaps, and opportunities for improvement\r\nBuild and optimize processes to improve efficiency, quality, and scalability\r\nPartner cross-functionally to launch and iterate on operational initiativesTrack and report on key metrics, ensuring programs meet performance targets\r\nDrive continuous improvement through structured problem-solving and experimentation\r\nDesired Capabilities\r\n4-6 years of experience\r\nStrong analytical skills, with the ability to use data to inform decisions\r\nExperience using SQL (or similar tools) to pull and analyze data\r\nDemonstrated ability to manage cross-functional projects and influence stakeholders\r\nComfort operating in ambiguous environments and driving clarity\r\nStrong organizational skills and attention to detail\r\nExtra Credit\r\nExperience in Trust & Safety, Payments, or Contractor Operations\r\nStrong problem-solving skills with a structured approach to complex challenges\r\nExcellent communication skills, with the ability to clearly articulate insights and recommendations\r\nExperience operating in fast-paced, metrics-driven environments\r\nPerks\r\nHandshake delivers benefits that help you feel supported—and thrive at work and in life.\r\nEquity in a fast-growing company\r\n401(k) match, competitive compensation, financial coaching\r\nPaid parental leave, fertility benefits, parental coaching\r\nMedical, dental, and vision, mental health support, wellness stipend\r\nLearning stipend, ongoing development\r\nInternet, commuting, and free lunch/gym in our SF office\r\nFlexible PTO, 15 holidays + 2 flex days\r\nTeam outings & referral bonuses\r\nCompensation Range: $172K - $215K\r\nJ-18808-Ljbffr","company":"Cacheflow","rawCompany":"cacheflow","city":"New York","state":"NY","isRemote":false,"isActive":true,"createdAt":"2026-07-25T00:23:36.790Z","occupations":[{"code":"11-1021.00","title":"General and Operations Managers","slug":"general-and-operations-managers"},{"code":"13-1199.00","title":"Business Operations Specialists, All Other","slug":"business-operations-specialists-all-other"},{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"}],"industries":[{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Senior Operations Program Manager (Central Operations)","description":"About Handshake AI\r\nHandshake is building the career network for the AI economy. Our three-sided marketplace connects 18 million students and alumni, 1,500+ academic institutions across the U.S. and Europe, and 1 million employers to power how the next generation explores careers, builds skills, and gets hired.\r\nHandshake AI is a human data labeling business that leverages the scale of the largest early career network. We work directly with the world's leading AI research labs to build a new generation of human data products. From PhDs in physics to undergrads fluent in LLMs, Handshake AI is the trusted partner for domain-specific data and evaluation at scale.\r\nThis is a unique opportunity to join a fast-growing team shaping the future of AI through better data, better tools, and better systems—for experts, by experts.\r\nNow's a great time to join Handshake. Here's why:\r\nLeading the AI Career Revolution: Be part of the team redefining work in the AI economy for millions worldwide.\r\nProven Market Demand: Deep employer partnerships across Fortune 500s and the world's leading AI research labs.\r\nWorld-Class Team: Leadership from Scale AI, Meta, xAI, Notion, Coinbase, and Palantir.\r\nCapitalized & Scaling: $3.5B valuation from top investors including Kleiner Perkins, True Ventures, Notable Capital, and more.\r\nAbout The Role\r\nThe Senior Operations Program Manager, Central Ops will own and drive high-impact operational programs across critical functions including Trust & Safety, Pay Operations, and Contractor Management. This role is responsible for designing, executing, and continuously improving processes that support scalable, high-quality operations.\r\nAs an individual contributor, you will partner cross-functionally with Legal, Finance, Product, Engineering, Analytics, and Delivery teams to identify opportunities, implement solutions, and track performance against key metrics. You will play a key role in bringing structure to ambiguity, improving operational efficiency, and ensuring programs run smoothly end-to-end.\r\nThe ideal candidate is highly analytical, detail-oriented, and thrives in fast-paced environments where strong execution and cross-functional collaboration are essential.\r\nOwn and execute operational programs end-to-end across Central Ops functions\r\nAnalyze performance data to identify trends, gaps, and opportunities for improvement\r\nBuild and optimize processes to improve efficiency, quality, and scalability\r\nPartner cross-functionally to launch and iterate on operational initiativesTrack and report on key metrics, ensuring programs meet performance targets\r\nDrive continuous improvement through structured problem-solving and experimentation\r\nDesired Capabilities\r\n4-6 years of experience\r\nStrong analytical skills, with the ability to use data to inform decisions\r\nExperience using SQL (or similar tools) to pull and analyze data\r\nDemonstrated ability to manage cross-functional projects and influence stakeholders\r\nComfort operating in ambiguous environments and driving clarity\r\nStrong organizational skills and attention to detail\r\nExtra Credit\r\nExperience in Trust & Safety, Payments, or Contractor Operations\r\nStrong problem-solving skills with a structured approach to complex challenges\r\nExcellent communication skills, with the ability to clearly articulate insights and recommendations\r\nExperience operating in fast-paced, metrics-driven environments\r\nPerks\r\nHandshake delivers benefits that help you feel supported—and thrive at work and in life.\r\nEquity in a fast-growing company\r\n401(k) match, competitive compensation, financial coaching\r\nPaid parental leave, fertility benefits, parental coaching\r\nMedical, dental, and vision, mental health support, wellness stipend\r\nLearning stipend, ongoing development\r\nInternet, commuting, and free lunch/gym in our SF office\r\nFlexible PTO, 15 holidays + 2 flex days\r\nTeam outings & referral bonuses\r\nCompensation Range: $172K - $215K\r\nJ-18808-Ljbffr","datePosted":"2026-07-25T00:23:36.790Z","dateModified":"2026-07-25T00:23:36.790Z","hiringOrganization":{"@type":"Organization","name":"Cacheflow","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"New York","addressRegion":"NY","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"db0327dc7367d543cfe68ca0"},"url":"https://jobsearcher.com/jobs/db0327dc7367d543cfe68ca0"}}