{"schemaVersion":"jobsearcher.job.v1","id":"dae189c8d4f679844338b4e2","url":"https://jobsearcher.com/jobs/dae189c8d4f679844338b4e2","canonicalUrl":"https://jobsearcher.com/jobs/dae189c8d4f679844338b4e2","title":"Operations Manager","description":"IC System is looking for someone who shares our company core focus and values. Strong candidates will uphold our Core Values, contribute to our positive culture, be a trustworthy colleague, and enjoy working on a collaborative team. The right person is someone who makes our organization a better place for every employee.\nAbout IC System\nAt IC System, we’ve been a trusted leader in accounts receivable management since 1938, known for our integrity, client-centered approach, and commitment to ethical practices. Our goal is to help businesses thrive by creating lasting client relationships and ensuring positive outcomes. When you join IC System, you join a team that values integrity, teamwork, and innovation.\nJob Summary\nThe Operations Manager leads business operations to ensure client expectations and company goals are consistently met or exceeded. This role is responsible for managing teams, optimizing resources, and driving performance across all areas of the business. Success in this position is defined by strong operational execution, team effectiveness, and achievement of strategic and financial objectives.\nLocation\nWe offer a flexible work environment designed to support both collaboration and individual success. Candidates who are local to our office in Vadnais Heights, MN, will be encouraged to work onsite approximately once per week. For those outside of the area, this position can be performed fully remotely.\nKey Responsibilities\nStrategy & Team Development\nContribute to account strategy and prepare teams, processes, and resources for growth\nPartner cross-functionally to align client and operational priorities\nClient Success\nBuild and maintain strong client relationships to ensure satisfaction and retention\nMonitor portfolio performance, identify gaps, and implement corrective actions\nResolve client concerns and identify opportunities to enhance value and results\nOperations Management\nLead daily operations to drive efficiency, quality, and profitability\nEnsure compliance with all regulatory and company standards\nOptimize workflows, processes, and resource allocation\nManage budgets, forecasts, and operational plans\nPartner with internal and technical teams to deliver effective solutions\nLeadership & People Management\nLead, coach, and develop a high-performing team\nSet clear expectations and hold team members accountable to performance standards\nProvide ongoing feedback, conduct performance reviews, and support development\nRequirements\nMinimum of 2 years of experience in collections management or a related leadership role\nWillingness and ability to travel 25–35%\nStrong written and verbal communication skills\nExcellent organizational skills with strong attention to detail\nAbility to build positive relationships and communicate effectively across diverse teams\nDemonstrated ability to foster a collaborative, high-performing team environment\nAbility to navigate sensitive situations with professionalism, diplomacy, and sound judgment\nCommitment to following established policies, procedures, and compliance requirements\nAlignment with IC System’s Core Values and ability to promote a positive, inclusive workplace culture\nCompensation\n$65,000-$75,000 based on experience\nIC System is an Equal Opportunity Employer and promotes a drug-free work environment.","company":"Icsystem","rawCompany":"icsystem","city":"St Paul","state":"MN","isRemote":false,"isActive":false,"createdAt":"2026-07-15T14:44:11.504Z","occupations":[{"code":"11-1021.00","title":"General and Operations Managers","slug":"general-and-operations-managers"},{"code":"11-3012.00","title":"Administrative Services Managers","slug":"administrative-services-managers"},{"code":"11-3031.00","title":"Financial Managers","slug":"financial-managers"}],"industries":[{"code":"561440","title":"Collection Agencies","slug":"collection-agencies"},{"code":"561110","title":"Office Administrative Services","slug":"office-administrative-services"},{"code":"522390","title":"Other Activities Related to Credit Intermediation","slug":"other-activities-related-to-credit-intermediation"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Operations Manager","description":"IC System is looking for someone who shares our company core focus and values. Strong candidates will uphold our Core Values, contribute to our positive culture, be a trustworthy colleague, and enjoy working on a collaborative team. The right person is someone who makes our organization a better place for every employee.\nAbout IC System\nAt IC System, we’ve been a trusted leader in accounts receivable management since 1938, known for our integrity, client-centered approach, and commitment to ethical practices. Our goal is to help businesses thrive by creating lasting client relationships and ensuring positive outcomes. When you join IC System, you join a team that values integrity, teamwork, and innovation.\nJob Summary\nThe Operations Manager leads business operations to ensure client expectations and company goals are consistently met or exceeded. This role is responsible for managing teams, optimizing resources, and driving performance across all areas of the business. Success in this position is defined by strong operational execution, team effectiveness, and achievement of strategic and financial objectives.\nLocation\nWe offer a flexible work environment designed to support both collaboration and individual success. Candidates who are local to our office in Vadnais Heights, MN, will be encouraged to work onsite approximately once per week. For those outside of the area, this position can be performed fully remotely.\nKey Responsibilities\nStrategy & Team Development\nContribute to account strategy and prepare teams, processes, and resources for growth\nPartner cross-functionally to align client and operational priorities\nClient Success\nBuild and maintain strong client relationships to ensure satisfaction and retention\nMonitor portfolio performance, identify gaps, and implement corrective actions\nResolve client concerns and identify opportunities to enhance value and results\nOperations Management\nLead daily operations to drive efficiency, quality, and profitability\nEnsure compliance with all regulatory and company standards\nOptimize workflows, processes, and resource allocation\nManage budgets, forecasts, and operational plans\nPartner with internal and technical teams to deliver effective solutions\nLeadership & People Management\nLead, coach, and develop a high-performing team\nSet clear expectations and hold team members accountable to performance standards\nProvide ongoing feedback, conduct performance reviews, and support development\nRequirements\nMinimum of 2 years of experience in collections management or a related leadership role\nWillingness and ability to travel 25–35%\nStrong written and verbal communication skills\nExcellent organizational skills with strong attention to detail\nAbility to build positive relationships and communicate effectively across diverse teams\nDemonstrated ability to foster a collaborative, high-performing team environment\nAbility to navigate sensitive situations with professionalism, diplomacy, and sound judgment\nCommitment to following established policies, procedures, and compliance requirements\nAlignment with IC System’s Core Values and ability to promote a positive, inclusive workplace culture\nCompensation\n$65,000-$75,000 based on experience\nIC System is an Equal Opportunity Employer and promotes a drug-free work environment.","datePosted":"2026-07-15T14:44:11.504Z","dateModified":"2026-07-15T14:44:11.504Z","hiringOrganization":{"@type":"Organization","name":"Icsystem","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"St Paul","addressRegion":"MN","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"dae189c8d4f679844338b4e2"},"url":"https://jobsearcher.com/jobs/dae189c8d4f679844338b4e2"}}