Entry-Level IT Support Technician — Customer-Focused
A leading cybersecurity firm in the United States is seeking a proactive Level 1 IT Technician to provide first-line technical support to internal users. The ideal candidate will have strong troubleshooting skills, excellent communication, and a foundational understanding of IT systems. Responsibilities include logging, troubleshooting, and resolving incidents, along with assisting with onboarding and offboarding users in a team-oriented environment.
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