{"schemaVersion":"jobsearcher.job.v1","id":"da98da72c180c0c3086b9423","url":"https://jobsearcher.com/jobs/da98da72c180c0c3086b9423","canonicalUrl":"https://jobsearcher.com/jobs/da98da72c180c0c3086b9423","title":"Junior Cloud Support Engineer","description":"MANTECH seeks a motivated, career and customer oriented Junior Cloud Support Engineer to join our team. This is a remote position.As a Junior Cloud Support Engineer, you will have the opportunity to grow your technical skills as a member of the Cloud Operations Team for the NAVSEA Bluewater Cloud. You will work under the guidance of senior engineers to resolve technical issues and improve the overall user experience. This role offers an entry-point into cloud service management, incident response, and cross-platform technical expertise.Responsibilities Include But Are Not Limited ToProvide platform help desk support by managing the full lifecycle of GOV Cloud IT service requests and operational tasks in alignment with ITSM processesDevelop and maintain Standard Operating Procedures (SOPs) and Knowledge Base (KB) documentation by identifying trends in recurring service requests to improve resolution efficiencyMonitor cloud environments for security threats and system outages, supporting timely incident identification, escalation, and resolutionTroubleshoot and maintain infrastructure across multi-cloud environments, including AWS, Azure, and Google Cloud Platform (GCP)Recommend and implement tools, process improvements, and automation to enhance the quality and responsiveness of cloud support operationsSupport disaster recovery planning, exercises, and training efforts to ensure system resilience and continuous availabilityEvaluate emerging DoD, DoN, and commercial technologies for potential integration into program environmentsMust be available to work West Coast hours to align with our primary support window of 9:00 AM to 5:00PM PSTMinimum QualificationsBachelor’s Degree in Computer Science or other related STEM discipline, or an Associate’s degree and 4+ years of relevant experience in lieu of degree2+ years of experience in AWS, cloud technologies, or a related technical field.An active CompTIA Security+ certification or a higher-level DoD-approved security certificationAn active AWS Certified Cloud Practitioner certification or higherPreferred QualificationsExperience with an ITSM platform such as ServiceNow, Remedy, or JiraMulti-Cloud experience within Google Cloud Platform, Azure, or OracleExperience with Infrastructure as Code (IaC) based architectureExperience with Git, GitHub, and MarkdownExperience with Terraform and AnsibleAssociate level certification or higher in AWS, Azure, or Google CloudClearance RequirementsMust be a US citizen and have an active Secret security clearance.Physical RequirementsMust be able to remain in a stationary position 50%.Needs to occasionally move about inside the office to access file cabinets, office machinery, etc.Frequently communicates with co-workers, management, and customers, which may involve delivering presentations.Must be able to exchange accurate information in these situations.","company":"ManTech","rawCompany":"mantech","city":"Denver","state":"CO","isRemote":false,"isActive":false,"createdAt":"2026-08-28T08:08:19.555Z","occupations":[{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"518210","title":"Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services","slug":"computing-infrastructure-providers-data-processing-web-hosting-and-related-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Junior Cloud Support Engineer","description":"MANTECH seeks a motivated, career and customer oriented Junior Cloud Support Engineer to join our team. This is a remote position.As a Junior Cloud Support Engineer, you will have the opportunity to grow your technical skills as a member of the Cloud Operations Team for the NAVSEA Bluewater Cloud. You will work under the guidance of senior engineers to resolve technical issues and improve the overall user experience. This role offers an entry-point into cloud service management, incident response, and cross-platform technical expertise.Responsibilities Include But Are Not Limited ToProvide platform help desk support by managing the full lifecycle of GOV Cloud IT service requests and operational tasks in alignment with ITSM processesDevelop and maintain Standard Operating Procedures (SOPs) and Knowledge Base (KB) documentation by identifying trends in recurring service requests to improve resolution efficiencyMonitor cloud environments for security threats and system outages, supporting timely incident identification, escalation, and resolutionTroubleshoot and maintain infrastructure across multi-cloud environments, including AWS, Azure, and Google Cloud Platform (GCP)Recommend and implement tools, process improvements, and automation to enhance the quality and responsiveness of cloud support operationsSupport disaster recovery planning, exercises, and training efforts to ensure system resilience and continuous availabilityEvaluate emerging DoD, DoN, and commercial technologies for potential integration into program environmentsMust be available to work West Coast hours to align with our primary support window of 9:00 AM to 5:00PM PSTMinimum QualificationsBachelor’s Degree in Computer Science or other related STEM discipline, or an Associate’s degree and 4+ years of relevant experience in lieu of degree2+ years of experience in AWS, cloud technologies, or a related technical field.An active CompTIA Security+ certification or a higher-level DoD-approved security certificationAn active AWS Certified Cloud Practitioner certification or higherPreferred QualificationsExperience with an ITSM platform such as ServiceNow, Remedy, or JiraMulti-Cloud experience within Google Cloud Platform, Azure, or OracleExperience with Infrastructure as Code (IaC) based architectureExperience with Git, GitHub, and MarkdownExperience with Terraform and AnsibleAssociate level certification or higher in AWS, Azure, or Google CloudClearance RequirementsMust be a US citizen and have an active Secret security clearance.Physical RequirementsMust be able to remain in a stationary position 50%.Needs to occasionally move about inside the office to access file cabinets, office machinery, etc.Frequently communicates with co-workers, management, and customers, which may involve delivering presentations.Must be able to exchange accurate information in these situations.","datePosted":"2026-08-28T08:08:19.555Z","dateModified":"2026-08-28T08:08:19.555Z","hiringOrganization":{"@type":"Organization","name":"ManTech","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Denver","addressRegion":"CO","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"da98da72c180c0c3086b9423"},"url":"https://jobsearcher.com/jobs/da98da72c180c0c3086b9423"}}