Program Manager – 8+ Customer Relationship Management,

Location: – Columbus, OH Position Type: 12-month contract Position Terms: Hybrid 2 to 3 days onsite downtown Columbus Must be within a 1-hour drive to client Supervises staff responsible for the design, analysis, programming, maintenance, debugging and modifying of medium to complex and specialized computer information systems in a client/server and web environment facilitating the exchange of information between network systems and personal computers; evaluates staff work product, assigns tasks and sets priorities, and conducts staff meetings. Oversees the release management of information technology (IT) services and modifications to ensure the development, testing, deployment and support of timely and effective software releases (i.e., Application Project Management [APM]). Acts as a liaison across all functional areas and works directly with areas responsible for service/product delivery (e.g., network staff, department managers, project review teams). Makes recommendations for APM and system modifications. Evaluates business objectives that require system enhancements. Determine feasibility, cost time required and compatibility with current systems. Manages the process of IT task initiation, prioritization and approval. Skill: – 8+ Customer Relationship Management, Required 8 4-year college Highly desired Project Management Required Portfolio Management Required Customer Relationship Management CRM Required