Systems Engineer III (ONLY ON W2) @ Arlington Heights, IL - 6 Months with EXT - Onsite role

Onsite role Onsite Interviews Locals Preferred Position: Systems Engineer IIILocation: Arlington Heights, IL Duration: 6 Months with EXTONLY ON W2!1. First night in the office Arrive Wednesday night at 11 pm. Monday at l 7:30 am2. If we call their first day Wednesday, they will work Wednesday Thursday Friday Saturday Sunday3. They are off work Monday morning at 7:30 am4. Subject to change. If team members move to other teams/companies we need to change schedules to accommodate. It is based on seniority.5. Contractor must be available to train on days for about 26 weeks depending on how long it takes them. If they are willing and if time permits, we will have them train on afternoons for 1 to 2 weeks this does notHAVE to happen but is beneficial for them to learn different items and then they land on midnights for permanent.Top 4 skill sets required for this role:System administrator Linux/Windows Eyes on glass monitoring experience AWS experience enterprise monitoring experience including Application Performance Monitoring---DYNATRACE MONITORING EXPERIENCE HUGE PLUS!!!!!Work Schedule:What days will be in-office and remote i.e. Monday Tuesday etc.: Friday/Saturday back in the office Saturday night at 11 pm but is subject to changeWhat shift if applicable/Start Time: 11 pm - 7:30 am CSTJob Description:This Support position in the Clients Digital Technology Command Center requires 100 on-site shift work providing 7/24 operational support via pro-active monitoring.As part of the Application Recovery Team ART, this position supports monitoring for Digital Channels Production environments Application Health Distributed system support in Unix/Linux Windows Virtual VMWare HyperV Middleware and AWS Cloud environments.Responsible for monitoring day-to-day application performance and availability of all aspects of united.com systems performance and analysis of alerts from various tools and restoration of services.Familiarity with standard concepts practices and procedures within IT Operational Support.Relies on experience and judgment to plan for shift workload and participate in planned change activities as well as incident follow-ups.Creatively managing multiple alerts and incidents to ensure high-impacting scenarios are prioritized appropriately and addressed quickly to reduce system impact. Being able to correlate events from various tools to assess the appropriate level of impact.Responsible for providing day-to-day support for Application recovery and availability of Digital Channels System Administration via pro-active monitoring for Windows and UNIX/Linux HPUX AIX Solaris Linux environments.Understanding various Microsoft tools is a plus.Additional monitoring and support are required for critical processes in Cloud Virtualization Middleware Database Storage and Backup areas.Troubleshooting and familiarity with various Middleware components Messaging technology Weblogic Websphere DataPower is essential. Strong knowledge of Enterprise Monitoring Tools such as Dynatrace Datadog AppDynamics Big Panda SCOM and LogicMonitor is critical.Familiarity with the Incident Ticketing System ServiceNow is a plus.Responding to alerts from the enterprise monitoring tools automation and escalation from the IT Service Desk. Work with cross-functional teams throughout IT to isolate and resolve unplanned outages.Strong working knowledge of ITIL Service Management is required.Be able to follow Change Incident and Problem Management activities.Solid verbal and written communication with other technical teams and the business.Able to work well with Application support DevOps Digital Operations Center Server Operations Network Operations Middleware and DatabaseSupport teams on-shore and off-shore are able to respond to user-reported issues.Proactively identify any issues with application functionality abnormalities in digital channel performance server hardware and software to ensure stability and availability 24X7X365.Ensure enterprise standards and security are maintained and enforced on hardware and software.Quickly and effectively support incident response process provide troubleshooting expertise using various monitoring tools during incidents engage in problem management follow-up and implement improvements to prevent similar incidents.Experience with application performance tools enterprise .com site and mobile channel monitoring intermediate Systems Administration experience in Unix/Linux and Windows server environment required. A good understanding of virtual technology is also a must.A minimum of 1-2 years of experience in an operational support role is essential.Strong knowledge of ITSM Service Management best practices and strong written and communication skills are a must.Ability to independently solve application performance and system problems be self-directed and having attention to details.Ability to capture organize analyze information and concurrently work with various monitoring tools.Excellent knowledge of application performance measurement distributed computing technologies in the UNIX/Linux and Windows space is a must.Be able to analyze application systems issues and assess impact.Ensure timely communication and escalation for unresolved issues.Be able to work well in a team environment. 1-2 years of experience in an operational support role is essential.Strong knowledge of ITSM Service Management best practices and strong written and communication skills are a must.Being able to correlate various issues assess impact multi-task and escalate unresolved issues in a timely manner are required critical skills.Ability to work with IT Command Center and otherSupport teams to quickly resolve high-impacting incidents.Reliable punctual attendance is an essential function of this position.This Support position is an on-site position at ASC Arlington Support Center requiring shift work providing 7/24 operational support.This current opening is on the midnight shift 23:00 - 07:30. It will require working weekends.