{"schemaVersion":"jobsearcher.job.v1","id":"da67724ebfc09f7f5b3caf87","url":"https://jobsearcher.com/jobs/da67724ebfc09f7f5b3caf87","canonicalUrl":"https://jobsearcher.com/jobs/da67724ebfc09f7f5b3caf87","title":"Global Technical Support Lead — 24/7, Remote","description":"A global e-commerce technology firm is looking for a Senior Manager, Technical Support to lead a remote team responsible for resolving complex API issues and delivering operational excellence. The ideal candidate will have over 8 years of experience in technical support, including leadership roles in managing teams. This position requires strong communication and technical skills, especially in API-driven environments. The company offers a competitive compensation package and a flexible working arrangement.#J-18808-Ljbffr","company":"Shippo","rawCompany":"shippo","isRemote":true,"isActive":false,"createdAt":"2026-05-23T16:14:21.301Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"}],"industries":[{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Global Technical Support Lead — 24/7, Remote","description":"A global e-commerce technology firm is looking for a Senior Manager, Technical Support to lead a remote team responsible for resolving complex API issues and delivering operational excellence. The ideal candidate will have over 8 years of experience in technical support, including leadership roles in managing teams. This position requires strong communication and technical skills, especially in API-driven environments. The company offers a competitive compensation package and a flexible working arrangement.#J-18808-Ljbffr","datePosted":"2026-05-23T16:14:21.301Z","dateModified":"2026-05-23T16:14:21.301Z","hiringOrganization":{"@type":"Organization","name":"Shippo","sameAs":"https://jobsearcher.com"},"jobLocationType":"TELECOMMUTE","applicantLocationRequirements":{"@type":"Country","name":"US"},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"da67724ebfc09f7f5b3caf87"},"url":"https://jobsearcher.com/jobs/da67724ebfc09f7f5b3caf87"}}