{"schemaVersion":"jobsearcher.job.v1","id":"da62a46d20ccefbbcd797ebf","url":"https://jobsearcher.com/jobs/da62a46d20ccefbbcd797ebf","canonicalUrl":"https://jobsearcher.com/jobs/da62a46d20ccefbbcd797ebf","title":"IT Support Technician","description":"Levy Sector\r\nPosition Title\r\n\r\nIT Support Technician @ Ryan Field\r\nPay Range\r\n$27.00 to $30.00\r\nDiversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!\r\n**Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app. **\r\nFrom the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.\r\n\r\nIT Support Technician\r\nIT Support Technician (Hourly)\r\nLevy is currently recruiting for an Hourly IT Support Technician in Evanston, IL. This position will provide Tier I technology support including day-to-day operations, special projects as well as support in advance, during and following any sporting and special events.\r\nPosition\r\nAs the Levy IT Support Technician, you will be responsible for facilitating our partner's success through the appropriate use of Levy/Compass Group technology. You will report to the Director of Operations, but work closely with IT Field Systems, POS vendors, partner IT contacts, and other Levy departments to ensure that all Levy software and hardware systems are functioning properly. This position will include basic administration of our Point of Sales (POS) platform to support POS user account creation, item configuration, menu adjustments and end-to-end testing with guidance from Operations and IT Field Services.\r\nWorking Conditions\r\nThe IT Support Technician role involves working in a dynamic environment. Key conditions include:\r\nEvent-Based Scheduling: Shifts are often scheduled around events, which means work hours may vary significantly, including early mornings, late evenings, weekends, and holidays. Flexibility is essential.\r\nPhysical Requirements: The role requires extended periods of standing and walking, often across large areas. Technicians may need to navigate stairs, ramps, and uneven surfaces.\r\nNoise and Crowds: During events, the environment can be loud and crowded. The technician should be comfortable working in high-energy, bustling spaces.\r\nOutdoor Exposure: Some work may occur outdoors or in non-climate-controlled areas. The technician should be prepared for variable weather conditions depending on the property layout.\r\nPhysical Tasks: This role includes occasional lifting and carrying of equipment weighing up to 40 pounds. Setting up, troubleshooting, and maintaining systems may involve bending, reaching, and working in tight spaces.\r\nJob Summary\r\nKey Job Responsibilities\r\nTroubleshoot: Diagnose and fix hardware and software issues including but not limited to:\r\nPoint of Sale (POS) Hardware: Terminals, Printers, Tablets, etc\r\nOffice Equipment: Laptops, Desktops, Printers, Servers, etc\r\nInstall and set up: Install new equipment and upgrade existing systems\r\nProvide support: Help users with IT and POS-related problems, such as using applications, software, printing, operating systems and hardware\r\nEducate: Teach users how to use new applications and how to use their devices correctly\r\nMaintain: Ensure that systems are up to date and working properly\r\nDocument: Record issues and solutions, and update Standard Operating Procedures (SOP) and Knowledge Base (KB) articles\r\nProactively maintain: Perform proactive maintenance to ensure smooth IT operations in collaboration with Levy Operations, Partner IT and IT Field Systems teams\r\nRequired Skills\r\nTechnical\r\nAbility to troubleshoot application, software and hardware issues\r\nUnderstanding network fundamentals and topologies including working knowledge of Ethernet and wireless technologies\r\nProficient with Microsoft Office\r\nExperience with Point-of-Sale systems such as Skytab Venue, SpotOn/Shift4, MyVenue and Square\r\nGeneral\r\nAvailable to work multiple shifts (weekdays, weeknights, weekends, & holidays)\r\nPositive demeanor and can do attitude\r\nSolid written and verbal communication skills\r\nAbility to work independently without close supervision\r\nAbility to stand for extended periods of time\r\nOther duties as assigned\r\nLevy is a member of Compass Group USA\r\nCompass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.\r\nCertain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/\r\nAssociates Of Levy Are Offered Many Fantastic Benefits.\r\nInstapay (early access to your wages) and high interest savings both through the EVEN app\r\nAssociate Shopping Program\r\nHealth and Wellness Program\r\nDiscount Marketplace\r\nEmployee Assistance Program\r\nhttps://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Levy.pdf\r\nJ-18808-Ljbffr","company":"Socket","rawCompany":"socket","city":"Evanston","state":"IL","isRemote":false,"isActive":false,"createdAt":"2026-08-12T00:51:01.057Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"49-9099.00","title":"Installation, Maintenance, and Repair Workers, All Other","slug":"installation-maintenance-and-repair-workers-all-other"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"}],"industries":[{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"722511","title":"Full-Service Restaurants","slug":"full-service-restaurants"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"IT Support Technician","description":"Levy Sector\r\nPosition Title\r\n\r\nIT Support Technician @ Ryan Field\r\nPay Range\r\n$27.00 to $30.00\r\nDiversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!\r\n**Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app. **\r\nFrom the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.\r\n\r\nIT Support Technician\r\nIT Support Technician (Hourly)\r\nLevy is currently recruiting for an Hourly IT Support Technician in Evanston, IL. This position will provide Tier I technology support including day-to-day operations, special projects as well as support in advance, during and following any sporting and special events.\r\nPosition\r\nAs the Levy IT Support Technician, you will be responsible for facilitating our partner's success through the appropriate use of Levy/Compass Group technology. You will report to the Director of Operations, but work closely with IT Field Systems, POS vendors, partner IT contacts, and other Levy departments to ensure that all Levy software and hardware systems are functioning properly. This position will include basic administration of our Point of Sales (POS) platform to support POS user account creation, item configuration, menu adjustments and end-to-end testing with guidance from Operations and IT Field Services.\r\nWorking Conditions\r\nThe IT Support Technician role involves working in a dynamic environment. Key conditions include:\r\nEvent-Based Scheduling: Shifts are often scheduled around events, which means work hours may vary significantly, including early mornings, late evenings, weekends, and holidays. Flexibility is essential.\r\nPhysical Requirements: The role requires extended periods of standing and walking, often across large areas. Technicians may need to navigate stairs, ramps, and uneven surfaces.\r\nNoise and Crowds: During events, the environment can be loud and crowded. The technician should be comfortable working in high-energy, bustling spaces.\r\nOutdoor Exposure: Some work may occur outdoors or in non-climate-controlled areas. The technician should be prepared for variable weather conditions depending on the property layout.\r\nPhysical Tasks: This role includes occasional lifting and carrying of equipment weighing up to 40 pounds. Setting up, troubleshooting, and maintaining systems may involve bending, reaching, and working in tight spaces.\r\nJob Summary\r\nKey Job Responsibilities\r\nTroubleshoot: Diagnose and fix hardware and software issues including but not limited to:\r\nPoint of Sale (POS) Hardware: Terminals, Printers, Tablets, etc\r\nOffice Equipment: Laptops, Desktops, Printers, Servers, etc\r\nInstall and set up: Install new equipment and upgrade existing systems\r\nProvide support: Help users with IT and POS-related problems, such as using applications, software, printing, operating systems and hardware\r\nEducate: Teach users how to use new applications and how to use their devices correctly\r\nMaintain: Ensure that systems are up to date and working properly\r\nDocument: Record issues and solutions, and update Standard Operating Procedures (SOP) and Knowledge Base (KB) articles\r\nProactively maintain: Perform proactive maintenance to ensure smooth IT operations in collaboration with Levy Operations, Partner IT and IT Field Systems teams\r\nRequired Skills\r\nTechnical\r\nAbility to troubleshoot application, software and hardware issues\r\nUnderstanding network fundamentals and topologies including working knowledge of Ethernet and wireless technologies\r\nProficient with Microsoft Office\r\nExperience with Point-of-Sale systems such as Skytab Venue, SpotOn/Shift4, MyVenue and Square\r\nGeneral\r\nAvailable to work multiple shifts (weekdays, weeknights, weekends, & holidays)\r\nPositive demeanor and can do attitude\r\nSolid written and verbal communication skills\r\nAbility to work independently without close supervision\r\nAbility to stand for extended periods of time\r\nOther duties as assigned\r\nLevy is a member of Compass Group USA\r\nCompass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.\r\nCertain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/\r\nAssociates Of Levy Are Offered Many Fantastic Benefits.\r\nInstapay (early access to your wages) and high interest savings both through the EVEN app\r\nAssociate Shopping Program\r\nHealth and Wellness Program\r\nDiscount Marketplace\r\nEmployee Assistance Program\r\nhttps://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Levy.pdf\r\nJ-18808-Ljbffr","datePosted":"2026-08-12T00:51:01.057Z","dateModified":"2026-08-12T00:51:01.057Z","hiringOrganization":{"@type":"Organization","name":"Socket","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Evanston","addressRegion":"IL","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"da62a46d20ccefbbcd797ebf"},"url":"https://jobsearcher.com/jobs/da62a46d20ccefbbcd797ebf"}}