{"schemaVersion":"jobsearcher.job.v1","id":"da5f68483c9e63ac2f49a2da","url":"https://jobsearcher.com/jobs/da5f68483c9e63ac2f49a2da","canonicalUrl":"https://jobsearcher.com/jobs/da5f68483c9e63ac2f49a2da","title":"Client Services Representative","description":"Client Service Representative (CSR)Seeking a Change? Love Animals? Ready to Grow Your Career?For over 35 years, Stonecrest Animal Hospital has provided compassionate, state-of-the-art veterinary care with exceptional client service. We pride ourselves on a collaborative culture built on teamwork, professionalism, growth, and respect.We are seeking an experienced Client Service Representative who is passionate about helping people, creating exceptional client experiences, and serving as the welcoming face of our hospital. The ideal candidate is organized, compassionate, and thrives in a fast-paced environment.What You'll DoAs a Client Service Representative, you will play a vital role in creating a positive experience for clients and patients while supporting the daily operations of the hospital.Client Care & Administrative DutiesGreet clients and patients warmly and professionallySchedule appointments and manage multiple provider schedulesAnswer and direct incoming phone callsCheck patients in and out efficientlyProcess payments and maintain accurate client recordsAssist clients with questions regarding services, products, and treatment plansCommunicate with veterinary team members to ensure seamless patient careMaintain a clean, organized, and welcoming reception areaWhy Join Stonecrest Animal Hospital?Supportive Team EnvironmentWork alongside experienced veterinarians, technicians, and support staff in a positive, team-focused culture where your contributions are valued.Flexible ScheduleMonday–Friday schedule with NO Saturdays, late nights, or overnight shifts.Growth & DevelopmentOpportunities for professional development, mentorship, and advancement within a growing veterinary hospital.Benefits401(k) matchingHealth, dental, and vision insuranceHSA & FSA optionsPaid time offEmployee discountTuition reimbursementUniform allowanceProfessional development assistanceEmployee assistance programLife insuranceQualifications1–3 years of customer service experience preferredVeterinary reception or veterinary client service experience preferredExcellent communication and interpersonal skillsStrong organizational and multitasking abilitiesAbility to remain calm and professional in a fast-paced environmentAvimark experience is a plusAbility to work independently and collaborativelySkills PreferredAppointment schedulingMulti-line phone systemsClient communication and conflict resolutionMedical record managementPayment processing and cash handlingVeterinary software experience (Avimark preferred)Attention to detail and time managementWork EnvironmentAbility to sit, stand, and move throughout the hospital during shiftsAbility to work efficiently in a busy reception areaWillingness to assist in all hospital departments as neededComfortable interacting with a variety of clients and patients dailyIf you are passionate about helping people and animals and want to join a hospital that values teamwork, learning, and exceptional patient care, we would love to hear from you!","company":"NVA General Practice","rawCompany":"nva general practice","city":"Phoenix","state":"AZ","isRemote":false,"isActive":false,"createdAt":"2026-07-23T12:03:47.614Z","occupations":[{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"},{"code":"31-9096.00","title":"Veterinary Assistants and Laboratory Animal Caretakers","slug":"veterinary-assistants-and-laboratory-animal-caretakers"},{"code":"43-4171.00","title":"Receptionists and Information Clerks","slug":"receptionists-and-information-clerks"}],"industries":[{"code":"541940","title":"Veterinary Services","slug":"veterinary-services"},{"code":"812910","title":"Pet Care (except Veterinary) Services","slug":"pet-care-except-veterinary-services"},{"code":"115210","title":"Support Activities for Animal Production","slug":"support-activities-for-animal-production"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Client Services Representative","description":"Client Service Representative (CSR)Seeking a Change? Love Animals? Ready to Grow Your Career?For over 35 years, Stonecrest Animal Hospital has provided compassionate, state-of-the-art veterinary care with exceptional client service. We pride ourselves on a collaborative culture built on teamwork, professionalism, growth, and respect.We are seeking an experienced Client Service Representative who is passionate about helping people, creating exceptional client experiences, and serving as the welcoming face of our hospital. The ideal candidate is organized, compassionate, and thrives in a fast-paced environment.What You'll DoAs a Client Service Representative, you will play a vital role in creating a positive experience for clients and patients while supporting the daily operations of the hospital.Client Care & Administrative DutiesGreet clients and patients warmly and professionallySchedule appointments and manage multiple provider schedulesAnswer and direct incoming phone callsCheck patients in and out efficientlyProcess payments and maintain accurate client recordsAssist clients with questions regarding services, products, and treatment plansCommunicate with veterinary team members to ensure seamless patient careMaintain a clean, organized, and welcoming reception areaWhy Join Stonecrest Animal Hospital?Supportive Team EnvironmentWork alongside experienced veterinarians, technicians, and support staff in a positive, team-focused culture where your contributions are valued.Flexible ScheduleMonday–Friday schedule with NO Saturdays, late nights, or overnight shifts.Growth & DevelopmentOpportunities for professional development, mentorship, and advancement within a growing veterinary hospital.Benefits401(k) matchingHealth, dental, and vision insuranceHSA & FSA optionsPaid time offEmployee discountTuition reimbursementUniform allowanceProfessional development assistanceEmployee assistance programLife insuranceQualifications1–3 years of customer service experience preferredVeterinary reception or veterinary client service experience preferredExcellent communication and interpersonal skillsStrong organizational and multitasking abilitiesAbility to remain calm and professional in a fast-paced environmentAvimark experience is a plusAbility to work independently and collaborativelySkills PreferredAppointment schedulingMulti-line phone systemsClient communication and conflict resolutionMedical record managementPayment processing and cash handlingVeterinary software experience (Avimark preferred)Attention to detail and time managementWork EnvironmentAbility to sit, stand, and move throughout the hospital during shiftsAbility to work efficiently in a busy reception areaWillingness to assist in all hospital departments as neededComfortable interacting with a variety of clients and patients dailyIf you are passionate about helping people and animals and want to join a hospital that values teamwork, learning, and exceptional patient care, we would love to hear from you!","datePosted":"2026-07-23T12:03:47.614Z","dateModified":"2026-07-23T12:03:47.614Z","hiringOrganization":{"@type":"Organization","name":"NVA General Practice","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Phoenix","addressRegion":"AZ","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"da5f68483c9e63ac2f49a2da"},"url":"https://jobsearcher.com/jobs/da5f68483c9e63ac2f49a2da"}}