HVAC LEAD SERVICE TECHNICIAN

Job Description Benefits:401(k)401(k) matchingDental insuranceHealth insuranceOpportunity for advancementProfit sharingTraining & developmentVision insuranceBonus based on performanceCompany carCompetitive salaryPaid time offFamily-Owned High-End Residential Specialty Systems ExpertSwann Mechanical is a family-owned and family-operated residential HVAC company known for top-tier workmanship, professionalism, and the ability to service specialty and advanced systems most contractors wont touch. We are searching for an experienced Lead HVAC Service Technician with strong diagnostic ability, excellent communication skills, and the drive to represent our family business at a high level.POSITION OVERVIEWThe Lead Service Technician is responsible for diagnosing, repairing, and maintaining a wide spectrum of HVAC equipment including specialty systems, communicating platforms, geothermal applications, and high-rise mechanical setups. This role requires a technician with exceptional problem-solving ability and experience across multiple disciplines within HVAC technology.The ideal candidate is motivated, professional, customer-focused, and capable of leading complex service tasks independently.PRIMARY RESPONSIBILITIESDiagnose and repair a wide range of residential HVAC systemsLead specialty service calls with confidence and minimal oversightCommunicate effectively with homeowners and office staffDocument findings, recommendations, and repair actions clearlyProvide professional system evaluations and upgrade suggestionsUphold Swann Mechanicals family values and customer-first cultureMaintain company-provided tools, truck, and equipmentWHO THRIVES HEREThis role is ideal for technicians who:Want independence, respect, and professional responsibilityEnjoy solving challenging technical issuesLike servicing unique and specialty systemsTake pride in delivering clean, high-quality workWant to grow long-term with a family-owned companyAppreciate fairness, work ethic, and a positive cultureREQUIRED TECHNICAL EXPERIENCE The ideal applicant must have strong, demonstrated experience with the following:Residential HVAC SystemsGas furnaces (single-stage, two-stage, variable-speed)Heat pumps (standard, dual-fuel, communicating)Air handlers, PSC and ECM blower motors, variable-speed systemsAirflow diagnosis, static pressure testing, duct performance evaluationAdvanced / Communicating SystemsTrane ComfortLink II/ Trane LinkLennox S30/S40 platformsDaikin communicating systemsBosch inverter systemsAbility to interpret data buses, error codes, and control logicComfort advisor communication between indoor/outdoor componentsGeothermal SystemsWater-to-air and water-to-water unitsGrundfos / Taco pump modulesDesuperheater diagnosticsLoop field understanding (open loop & closed loop)Flow center troubleshootingWater-Source Heat Pumps (High-Rise Work)Vertical stack WSHP unitsHigh-rise building control systemsWater loop temperature, flow, and pressure troubleshootingFreeze protection setups and safetiesWine Cellar Cooling SystemsWine Guardian, WhisperKOOL, CellarPro, BreezaireDucted, ductless, and through-the-wall configurationsHumidity control diagnosisTXV/EEV metering troubleshootingCondensate and airflow management for enclosed cellar environmentsHigh-Velocity/Small-Duct SystemsUnico & SpacePakECM blowers, control boards, and heat kitsProper airflow balancing for small-diameter supply networksElectrical & Controls ProficiencyLow-voltage and high-voltage troubleshootingControl boards, relays, sequencers, contactorsHeat strip and emergency heat testingWiring diagrams and control schematicsSafety controls and limit switchesRefrigeration DiagnosticsAdvanced refrigerant diagnostics for R410A, R32, and R22TXV/EEV operation and superheat/subcool calculationsLeak detection methods (electronic, nitrogen pressure tests, dye)Brazing, nitrogen purging, vacuum pump operation, micron understandingCustomer Communication & LeadershipClear professional communicationAbility to educate homeowners on system performanceLeadership capability with junior techniciansHigh standards of cleanliness, organization, and professionalismCOMPENSATION & BENEFITSSwann Mechanical values technicians and invests heavily in long-term career growth. Competitive Pay Based on Experience Sales Commission Opportunities:System replacements, accessory recommendations, IAQ products, wine cellar upgrades, etc. On-Call Bonus Program:Paid on-call rotation bonus in addition to overtime or billable work. 401(k) Program Available with matching and Profit-Sharing PAID Health Insurance Available Company Work Truck Provided(Take-home privileges for Lead Technicians) Ongoing Training & EducationFactory training, advanced controls, geothermal programs, specialty systems. Supportive, Family-Oriented Work Environment