Conference Services Manager

An ultra-luxury hotel in Miami is looking to add a Conference Services Manager to their team!Requirements:2+ years of Conference Services or similar experience in a luxury hotel or resort Strong knowledge of meeting spaces, event operations, and yield management Proficiency in Opera, Delphi, and Microsoft Office Excellent communication, organization, and client-facing skills Ability to manage multiple events in a fast-paced environment Flexible schedule, including nights and weekends Responsibilities:Serve as main point of contact for clients, coordinating all meetings and event logistics Prepare and distribute BEOs, floor plans, group resumes, and event documentation Lead pre-conference meetings and align internal teams (Sales, Banquets, Culinary, Famp;B) Oversee on-site event execution and maintain strong client relationships Optimize function space and room blocks to drive revenue performance Manage billing, deposits, and post-event follow-up Conduct site inspections and attend relevant operational meetings